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Reviews (125)
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All reviewsstayed herecomfortable loungespa bathgas stovebbq areanice kitchenettebig bathroombed apartmentfresh towelstwo nightsswimming poolkitchen facilitiesminute walkgreat accommodationchecking outplace to stayconvenient location
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Reviewed 19 November 2016 via mobile

My husband booked for us to have
a few days break. On arrival wedecided to take the offer up to up grade to the brand new apartment. This seemed perfect. Reasonable cost and I was thinking can't wait to get into the pool. Well firstly the pool has no water in it so not as stated on the website. Secondly I could hear a continual knocking sound coming from with apartment next to us but further behind.Very hard to distinguish in middle of night to early morning. My husband has. Hearing issue and couldn't hear it but was annoyed I had woken him up. The following day being Sat we bought some earrplugs.I still could hear it and only at night. We spent the three days out of the apartment as much as possible due to workmen walking past continuously and a sense of non relaxation after day one.The manager did offer to move us but I'm a believer that we may be worse off especially since we didn't know where the knocking sound (like muffled hammering) was coming from. The apartments are attractive but for us we feel rested. We won't be returning.

Stayed: November 2016, travelled as a couple
Thank Joyful1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gilbert D, Manager at Bunbury Apartment Motel, responded to this reviewResponded 22 November 2016

Thank you for taking the time to review Bunbury Motel & Serviced Apartments.
We are sorry that your stay did not meet your expectations.
Unfortunately, as so often happens with the opening new buildings, we have not been spared from experiencing a few teething problems with our brand new apartments!
Since being of alerted of the noise that you write about, we have been busily investigating and have found the culprit to be the hot water pipes in the ceiling. This is now under review/repair. Please accept our sincere apologies for the inconvenience this caused you.
Our apologies also for the pool not being available during your stay......it was to have been completed earlier this month, however, due to circumstances beyond our control we have had to postpone opening to the end of this week.
Once again, thanks for your honest feedback.
We hope you will consider us again on any future trips to Bunbury, as we would welcome the opportunity of providing you with a more positive experience next time.
Kind regards,
Gilbert Dingjan
Manager






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Reviewed 26 October 2016 via mobile

Clean, spacious rooms. I enjoy staying at this motel. Friendly service and a nice bed. The rooms are a little old, but they are well equipped and have everything you need. Great price and availability as well.

Stayed: October 2016, travelled on business
Thank Louie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gilbert D, Manager at Bunbury Apartment Motel, responded to this reviewResponded 27 October 2016

Thank you for taking the time to review us Louie.

We value your comments and are happy you enjoyed your stay.

We look forward to welcoming you back again the next time you visit Bunbury.

Kind regards,
Gilbert Dingjan
Manager

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Reviewed 24 October 2016

The motel is under refurbishment - the new style renovated serviced apartments looked lovely upon entry to the motel grounds. We, unfortunately, we're situated in the very very old double story block at the back of the motel. The hotel room was basic and old but clean and comfortable. Bed was comfy and there was a microwave, fridge and kettle provided. The bathroom was... something to behold.... clean so no complaints there but like a 1970's public toilet decor wise! The walkway outside the first floor rooms is narrow and has a really dangerously low fragile looking rail so definitely don't take kids (or request ground floor if you do... actually don't... just get one of the lovely apartments!). The pool was empty and being painted so we did get some work noise early on in the morning and some paint fumes in the room.

It was pretty cheap though and it did the job!

Room Tip: get a serviced apartment and don't stay in the old 2 storey motel block that hasn't been refurbished!
  • Stayed: October 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Sara J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gilbert D, Manager at Bunbury Apartment Motel, responded to this reviewResponded 27 October 2016

Thank you for taking the time to review us Sara, we value your honest comments.
Yes, as you say, besides our older budget motel rooms, which are a great option for the budget conscious,............ the bulk of our complex (51 of a total of 66 units) are actually a mix of modern Studio, 1 and 2 bedroom apartments. We hope that you will consider giving one of these a try the next time you're in Bunbury.
We are sorry that, during your stay, you experienced the smell of paint fumes and work noise coming from the pool area.......thankfully the pool refurb will be drawing to a close very soon. Our sincere apologies for any inconvenience caused in regards to this.
We do hope to see you back again some time in the future, as we would welcome the chance to provide you with an even better experience next time.
Kind regards,
Gilbert Dingjan
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2016 via mobile

We booked a 2 bed apartment. It was spotless and roomy. It had a courtyard out the back with an outdoor setting. It looks like they are building more family units. I was not disturbed by any construction noise. I rang before booking to see what was in the room as I was bringing kids (plastic crockery etc) and received friendly service. I will stay there again.

Stayed: September 2016, travelled with family
Thank Kathleen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gilbert D, Manager at Bunbury Apartment Motel, responded to this reviewResponded 10 October 2016

Thank you for taking the time to review us Kathleen.
We are happy you enjoyed your apartment and that you were not too inconvenienced by our building works.
We should have our 22 brand new 1 bedroom apartments up and running by the end of this month (Oct 2016).
Thank you again for your comments, we hope to welcome you back to stay with us again the next time you travel to Bunbury.
Kind regards,
Gilbert Dingjan
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 September 2016

We shared a 2 bed-roomed apartment and it was very spacious and comfortable.The place was very clean and tidy. They are renovating some of the accommodations but there was no noise or disturbance to us. A lovely stay.

  • Stayed: September 2016, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Kathy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gilbert D, Manager at Bunbury Apartment Motel, responded to this reviewResponded 10 October 2016

Thank you for your review Kathy.
We are happy you enjoyed your stay!
We are very excited to advise that our completion date for our brand new 1 bedroom apartments is drawing near. We should have them available for booking toward the end of October 2016!
Thank you again for your comments, we hope to welcome you back again when you next visit Bunbury.
Kind regards,
Gilbert Dingjan
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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