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“Clean and comfortable :)”

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Stay Margaret River
Ranked #4 of 10 Hotels in Margaret River
Certificate of Excellence
Reviewed 4 June 2014 via mobile

My partner and I stayed in the deluxe room and were very happy with our stay! We found a deal for $119 a night, so the value was great. The room was cosy and tucked in towards the back of the resort; with an air-con/heater, couch and tv which had a movie channel :) The bed was VERY comfortable and breakfast was always awesome - great service! We had free wi-fi and the whole resort was calm and quiet (may have been due to our Sunday-Wednesday stay though)!

Our one and only complaint is the shower! The hight of the shower head and water pressure was a joke!

The plumbing was pretty loud and we could always hear when our neighbour showered or flushed the toilet, and the shower is a huge step in and out (although, those things didn't bother us - just a heads up for others)!

Overall though, we had a great stay and would definitely come back and recommend.... With a warning about the shower. :) :)

Thanks! :D

  • Stayed: June 2014
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1  Thank ElyRihann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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788 - 794 of 1,018 reviews

Reviewed 4 June 2014

We stayed for two nights over a long weekend and were more than satisfied with the service. Staff were very friendly and efficient and we found all the amenities to be excellent. Location, just out of town, was quiet and convenient. The property had attractive areas and would be pleasant in the summer as well. We would definitely consider staying there again.

  • Stayed: June 2014
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1  Thank Jenni R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2014

Stayed three nights while we explored the area. Comfortable rooms, lovely fireplace in the cozy lobby. Good breakfast and welcoming staff. The rooms are quiet and the grounds big enough to make one feel out in the country, even though a short walk from town. The restaurant had some of the best food we ate while in the area. would definitely stay again.

  • Stayed: April 2014, travelled as a couple
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Thank Stephen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2014

It was a very standard family room definitely not worth $280 per night. Was disappointed from the opening of the door. It had a horrible smell and I was up all night from the smoke alarm that was positioned right above the pillows of the main bed which was a bright green light and made the room glow green on the white doona. i was hoping for a restful sleep but due to this and the neighbours all showering at 4am it sounded like there were ten washing machines going off in the living room.
The way the lounge was set out the tiny tv was miles away from the lounges and you had to turn it right up to hear it but thats not good when there is no door on the living room and the kids room is next to the tv. They really need a bigger tv, or a door or move it closer to the lounge.
We were also told on arrival to please use the toiletries supplied (very standard) and if you love them you get a dissent if you want to buy them. Wll I thought if its going to be a offer like that on toiletries they must be pretty good. As usual when we go away for a night I use hotel shampoo and conditioner as its for one night and thought this too would be the same. NNNNNOOOOOO I only had two mini shampoo bottles and no conditioner. Thought strange they must have given me the wrong bottle, used the shampoo and it made my hair so hard it was terrible, so a great look for our day out. When asked at reception about forgetting to give me conditioner they replied, no we don't supply that, if you like the shampoo it entices you to come and purchase the conditioner. How ridicules.
Who is going to come up to buy that when they are standing in the shower. the receptionist told me she knew it was stupid but the owner wouldn't listen to her and said that people don't really use conditioner anyway so we won't supply it.
Very disappointing.

  • Stayed: June 2014, travelled with family
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3  Thank AmyBHopson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justin H, Manager at Stay Margaret River, responded to this reviewResponded 8 June 2014

Dear Amy,

First and foremost, please allow me to apologise for your disappointing stay, it is extremely seldom that our 2 bedroom family apartments are met with disappointment.
We have investigated your comments and can't find any issue with smell, none the less we have arranged for the carpets to be steam cleaned. I was surprised to read about you being disturbed by neighbours. We are reviewing the size and the position of the television as a result of your comment, however this is the first time this has been an issue. Unfortunately I am unable to move the smoke alarm as it is there for guest’s safety; however we are looking into replacing it with a model that does not have a light.
We don’t supply conditioner in the room as the product we use is regarded as a very good locally made soap and shampoo used by 5 star resorts as well as us. We found that customers never usually used the conditioner. I am sorry if there was confusion, but we don’t withhold conditioner to entice guest to buy it.
I do hope you would consider returning to us in the future, I really do believe we have all the ingredients to make you stay enjoyable.


Regards

Justin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2014

Stayed overnight. Was most enjoyable stay in any accommodation Australia wide. Very friendly and welcoming staff with time to ask questions and give local advice. Clean, spacious rooms. Our rooms were along the back with a lovely sitting area at the rear overlooking a wild garden. These rooms were very quiet. Loved this stay. Will be back with a group.

  • Stayed: June 2014, travelled with family
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Thank Pearsy321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2014

Lovely service, had delux room, bed was only a queen and was way to soft, had really sore back in the morning, both of us. I slept in the single bed on the second night but it wasnt much better, so good if you like small soft beds.

  • Stayed: May 2014, travelled with family
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Thank Vicki W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2014

The amazingly friendly staff make you feel like you are the only person in the hotel, the rooms are clean and modern, food is 5 star. We will be making this our go-to place to stay whenever we visit Margaret River.

Stayed: June 2014, travelled as a couple
Thank Bruce R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Stay Margaret River

Address: Wallcliffe Road, Margaret River, Western Australia 6285, Australia (Formerly Australis Margaret River)
Region: Australia > Western Australia > Margaret River Region > Margaret River
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 10 Hotels in Margaret River
Price Range: £72 - £142 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Stay Margaret River 4*
Number of rooms: 55
Official Description (provided by the hotel):
Relax & unwind at our premier hotel accommodation in Margaret River.Quality Inn Margaret River is the ideal place for people wanting to relax and unwind and enjoy the idyllic surrounds of the spectacular region of Margaret River - only a leisurely 3 hour drive from Perth.This beautifully appointed accommodation in Margaret River features 4 star hotel rooms which are spacious and comfortable. It's perfect to suit a variety of travelers in Western Australia including corporate groups, families or couples looking for that romantic getaway.Stay at this Margaret River hotel and be surrounded by beautiful gardens and spectacular natural bush land. All your needs are catered for with a range of luxurious hotel facilities including Margaret's Restaurant and Lobby Bar, Conference Centre and business facilities, plus much more.Perfectly located Margaret River HotelExplore the Margaret River Region with a multitude of award winning wineries and restaurants and the town centre only a leisurely 15 minute walk. Enjoy the natural surrounds with some amazing local bush walks or check out some of the regions stunning local beaches and sceneries located within close proximity.Simply indulge in the ambience of our tranquil Margaret River accommodation all while nestled in the picturesque Margaret River. Quality Inn Margaret River is looking forward to seeing you soon! ... more   less 
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