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“relaxation at its best”

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Grand Mercure Basildene Manor
Ranked #1 of 10 Hotels in Margaret River
Certificate of Excellence
Reviewed 12 October 2012

The room was very spacious and modern. It was very quite both night and day which is important for relaxation and a good nights sleep.
The hotel was very close to the center of town and central to all the major wineries.
What a beautiful area the Margaret river is. My wife and i have been to wineries in France, Napa, and all over Australia and the wineries in the Margartet River area are the equal of any we have ever visited. We were very impressed with beauty of the vinyards , The servise levels and great wines.
We will certainly return one day.

  • Stayed: October 2012, travelled as a couple
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Thank 79stephen79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AccorVacationClub, Guest Relations Manager at Grand Mercure Basildene Manor, responded to this reviewResponded 18 October 2012

Dear 79stephen79,
Thank you so much for posting your wonderful review after your stay at Grand Mercure Basildene Manor. It is great to hear that you had a relaxing stay with us. Margaret River is a beautiful part of Australia, and we agree - the wineries are fantastic.
Again, thank you for your feedback and look forward to welcoming you back in the future.

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631 - 637 of 705 reviews

Reviewed 11 October 2012

Basildene Manor was the 'find' of our recent visit to SW Western Australia. A small, intimate hotel with very hospitable hosts. Our room was superb- beautifully decorated, lovely view over the expansive gardens, immaculately clean and very comfortable.

It was disappointing that a dinner service was not offered, although there are some great eating establishments nearby. Given that breakfast was delicious, I'm sure dinner would have been great.

Room Tip: I'm sure that all rooms would be great
  • Stayed: October 2012, travelled as a couple
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Thank Newcastlediner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AccorVacationClub, Guest Relations Manager at Grand Mercure Basildene Manor, responded to this reviewResponded 18 October 2012

Dear Newcastlediner,
Thank you for taking the time to post your review after your stay at Grand Mercure Basildene Manor. We are delighted to read that you enjoyed your stay. The Manor certainly is a beautiful property. Breakfast is a firm favourite with many guests - try the Devonshire Tea next time. The homemade scones are divine.
Again, thank you for your feedback - we look forward to welcoming you again in the future.

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Reviewed 6 October 2012 via mobile

What a fantastic place to stay in Margaret River. Could this be the best in MR?
We stayed in the Semillon room a lovely room large and spotlessly clean with its own courtyard.
The en-suite bathroom was also quite large with a great shower
It had a fridge for all your wine purchases which we appreciated.
The breakfast was included and was one of the best I've had for a long time although the egg Benedict could do with a little more hollandaise sauce.
The gardens are large and just beautiful
I'd recommend it to anyone who was looking for first class accommodation I'm MR or the region.

  • Stayed: October 2012
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Thank Michael D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AccorVacationClub, Guest Relations Manager at Grand Mercure Basildene Manor, responded to this reviewResponded 7 October 2012

Dear Yallingup3,

Thank you for posting your review after your stay at Grand Mercure Basildene Manor. It is good to read that you enjoyed your stay. The breakfast there never fails to impress. Thanks again for your feedback, and we look forward to welcoming you again in the future.

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Reviewed 17 September 2012

What a charming and delightful hotel. We stayed 3 nights and it had a very relaxed and comfortable feel about it. We stayed in the recently renovated manor rooms that were very comfortable and had everything we needed. Both Judy and Daniella were very friendly and helpful over the 3 nights. The breakfast each morning offered plenty of choices and the view of the manicured gardens is just a pleasure! The extra nice touch is the sitting room with soft chairs and fire place with tea and coffee making facilities and a fridge full of fresh milk every day. They also have a water jug and wine glasses to help you enjoy some of the wines you may want to bring back and sample after a day of visiting the margaret river wineries. We thoroughly enjoyed our stay and would definitely recommend this to any traveller that appreciated all the little extra touches.

  • Stayed: September 2012, travelled as a couple
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Thank dvaniersel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AccorVacationClub, Guest Relations Manager at Grand Mercure Basildene Manor, responded to this reviewResponded 23 September 2012

Dear dvaniersel,
Thank you so much for taking the time to post your review after your stay at Grand Mercure Basildene Manor. We are so pleased that you enjoyed your stay and that the staff were friendly and helpful. The little extra touches certainly do make staying at The Manor all the more comfortable. We shall pass on your feedback to Judy and Daniella, who will be pleased to hear you had a great stay.
Again, thank you for your feedback. We look forward to welcoming you back again in the future,

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Reviewed 15 September 2012

We have recently returned home to Byron Bay from our 11 night stay in Basildene Manor. Immediately the welcome from Judy was extremely friendly and she explained the history of the Manor which we found quite informative. Our room was truly a breadth of fresh air, immaculately clean, large, comfortable and the views from our balcony were to die for. The manicured grounds are spectacular with numerous hedges and the flowers in there organized beds were varied and magnificent to say the least. Also the bath suites have the most luxurious bath to unwind in, I found this a real treat. The staff were very obliging when asked to organize any of the tours which are available in the area. Throughout our stay all the staff were very professional and courteous. In the evenings you are serenaded by the guinea fowl, crickets and musical frogs which reside in the nearby resident lake. It truly is a situation where you can totally relax after having a hectic time visiting all that Margaret River has to offer. We would highly recommend anyone to stay at this beautiful accomodation and would love the return again one day. Distance is the only reason for not enjoying a regular visit to this great establishment.

  • Stayed: August 2012, travelled as a couple
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Thank WendyAWilliams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AccorVacationClub, Guest Relations Manager at Grand Mercure Basildene Manor, responded to this reviewResponded 23 September 2012

Dear WendyAWilliams,
Thank you for taking the time to post your review after your stay at Grand Mercure Basildene Manor. We are so pleased that you enjoyed your stay at The Manor. It certainly is a special place. We shall pass on your lovely compliments to Judy and the rest of the team who will be thrilled to hear your feedback.
Thank you again - we do look forward to welcoming you back again in the future.

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Reviewed 22 August 2012

We had an amazing stay with you in Margaret River. Beautiful property in a great location. The staff member on check in was very friendly and gave thorough information about the hotel. On the 18th, we were hoping to book another room for my brother who had travelled down. Unfortunately the hotel was fully booked, but the staff member on the desk (I forget her name, sorry) brought up a list of hotels she had made for us to call. We really appreciated this. Thank you!

  • Stayed: August 2012, travelled as a couple
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1  Thank ally3610
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AccorVacationClub, Guest Relations Manager at Grand Mercure Basildene Manor, responded to this reviewResponded 27 August 2012

Dear ally3610,
Thank you so much for posting your review. We are delighted to read that you enjoyed your stay at Grand Mercure Basildene Manor and we will pass on your compliments to our receptionists. All feedback is greatly appreciated as it assist us with the constant monitoring of guest satisfaction. We look forward to welcoming you again in the future.

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Reviewed 16 August 2012

  • Stayed: August 2012, travelled with family
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1  Thank 458timo
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
AccorVacationClub, Guest Relations Manager at Grand Mercure Basildene Manor, responded to this reviewResponded 19 August 2012

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Additional Information about Grand Mercure Basildene Manor

Address: 187 Wallcliffe Rd, Margaret River, Western Australia 6285, Australia
Region: Australia > Western Australia > Margaret River Region > Margaret River
Amenities:
Free Parking Restaurant Suites Swimming Pool
Hotel Style:
#1 Romantic Hotel in Margaret River
#1 Luxury Hotel in Margaret River
#3 Family Hotel in Margaret River
Price Range: £187 - £279 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Mercure Basildene Manor 4.5*
Number of rooms: 19
Official Description (provided by the hotel):
Margaret River's Finest - Welcoming today's discerning traveller with the promise of luxurious solitude & ensuring a relaxing, memorable stay. Basildene Manor, is an historic elegant country manor, set on 14 picturesque acres amidst the rich tapestry of renowned Margaret Rivers vineyards. Nineteen recently refurbished and beautifully appointed rooms are available. Our renowned Basildene Breakfast includes a full cooked a la carte breakfast and fruit buffet, all from the Manor restaurant. Nestled in the valley you will discover our heated outdoor swimming pool and secluded sun deck (avail in summer months), tennis court & lakeside pergola. ... more   less 
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Also Known As:
Grand Mercure Basildene Manor Hotel Margaret River
Basildene Manor Margaret River

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