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“Wonderful!”

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Grand Mercure Basildene Manor
Ranked #1 of 10 Hotels in Margaret River
Certificate of Excellence
Reviewed 4 April 2014

We are just back from a flying visit - a 1 night stay in Basildene Manor. We first stayed here over 15 years ago and had very fond memories and I'm pleased to say that the place is just as wonderful as it was all those years ago. We stayed in a Queen manor room, admittedly not the biggest hotel room we've ever stayed in but they had made excellent use of the space and it felt very comfortable. It had everything you needed in the room - safe, hairdryer, iron/ironing board, tea and coffee etc. In the breakfast room there was a coffee machine, fresh milk and a beautiful view across the grounds.

There's no wifi in the bedrooms which is understandable given the thickness of the walls but it worked well in the common areas.

Breakfast was delicious and included in the price of the room - a great selection of fruits, juices and bread and then an a la carte menu for your hot breakfast.

We loved the scones and jam we were given for our onward journey!

We definitely won't wait another 15 years before our next visit.

  • Stayed: April 2014, travelled as a couple
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1  Thank travel_with_kids041
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AccorVacationClub, Guest Relations Manager at Grand Mercure Basildene Manor, responded to this reviewResponded 5 April 2014

Dear travel_with_kids041,
Thank you for taking the time to post your review for Grand Mercure Basildene Manor. We are so pleased you once again enjoyed your stay (albeit 15 years in between). It's always good to remember fond memories & occasions such as the breakfast, & the scones & jam for your onward journey. We'd love to welcome you back soon.

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482 - 488 of 715 reviews

Reviewed 30 March 2014

We have stayed at Basildene Manor a few times over the last few years and we love it. You can not stay here without taking a stroll through the gardens. Any time of year it is a wonderful place to stay. We give Basildene a excellent mark for ambiance, decor, food in fact absolutely everything and last but by no means least the staff. Always so willing to help in any way possible always smiling and friendly. We will keep coming back.

Stayed: March 2014, travelled as a couple
1  Thank PerthChez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AccorVacationClub, Guest Relations Manager at Grand Mercure Basildene Manor, responded to this reviewResponded 3 April 2014

Dear PerthChez,
We are always pleased to welcome our return guests. We are so pleased that you continue to appreciate the gardens, ambiance & the hospitality of the staff. We'd love to welcome you back soon.

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Reviewed 30 March 2014

We have just returned from a two night stay at Basildene Manor and we absolutely LOVED it! The manor and rooms are incredibly beautiful and the grounds are immaculately manicured! The staff welcomes you with a friendly and warm smile and will do anything to help make your stay perfect. The breakfast is wonderful and the breakfast room with its many glass windows overlooks the beautifully kept grounds. We highly reccomend booking here for your next stay in Margaret River! The kangaroo are even out in the field across from the parking lot to greet you in the morning and evening!

  • Stayed: March 2014, travelled as a couple
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Thank Interested884422
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AccorVacationClub, Guest Relations Manager at Grand Mercure Basildene Manor, responded to this reviewResponded 3 April 2014

Dear Interested884422,
We LOVE your review! We're glad you enjoyed the rooms & grounds, together with the staff & the breakfast. The staff (& kangaroos) look forward to welcoming you back.

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Reviewed 29 March 2014

Set in stunningly beautiful gardens, this sumptuous accommodation takes you back in time. The manor celebrated its 100th anniversary last year. And to complement the gorgeous surroundings is the excellent customer service. We wanted a BBQ one evening and the manor staff provided us with everything we needed to cook our meat on their BBQ and prepare our salad, even down to the white tablecloth, napkins, all the oils and condiments, cutlery, crockery and glasses we needed. And then as we checked out, they gave us scones with jam and butter - snack for the trip home. Lovely touch. :) We absolutely love our Basildene getaways.

Room Tip: Rooms in the new section are bigger
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  • Stayed: February 2014, travelled as a couple
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Thank Rhonwen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AccorVacationClub, Guest Relations Manager at Grand Mercure Basildene Manor, responded to this reviewResponded 3 April 2014

Dear Rhonwen G,
Thank you for taking the time to post your review for Grand Mercure Basildene Manor. We are so pleased you enjoyed your accommodation, the gardens & the hospitality of the staff. We love our regulars like yourselves! We look forward to welcoming you back soon.

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Reviewed 28 March 2014

We have just returned from here we stayed two nights but wished we had booked for longer. We got engaged on our last night !
• The grounds are immaculate
• staff friendly
• rooms very clean and modern
• great views
• Great location
• Breakfast is amazing

A stay here is a must !

  • Stayed: March 2014, travelled as a couple
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Thank Kirsty B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AccorVacationClub, Guest Relations Manager at Grand Mercure Basildene Manor, responded to this reviewResponded 3 April 2014

Dear Kirsty B,
Congratulations on your engagement! We wish you all the very best & thank you for taking the time to post your review. We hope you can return for your honeymoon!

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Reviewed 24 March 2014 via mobile

Stayed here for a night with my closest girlfriend last week and had an amazing time. This hotel is everything other reviewers have said it is. Beautiful grounds, lovely rooms, excellent breakfast. But what really makes this hotel stand out is the staff. All of them were so Warm & friendly, particularly Max. We found him, happy, helpful, and knowledgeable about the history of the property. Particularly liked the informal tour on arrival. Thank you Max - You are a gem. We had a wonderful stay!! Highly recommend.

Stayed: March 2014, travelled with friends
Thank Beth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AccorVacationClub, Guest Relations Manager at Grand Mercure Basildene Manor, responded to this reviewResponded 3 April 2014

Dear Beth S,
We are so pleased you both enjoyed your stay at Grand Mercure Basildene Manor. I'm sure Max was only too happy to assist you with the informal tour on arrival. We look forward to welcoming you back!

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Reviewed 24 March 2014

We stayed 5 nights at Basildene Manor. From the moment that we drove in to the moment that we drove out, we were wowed by this property.
The room, with a private courtyard to enjoy a cup of coffee or a glass of wine, the beautiful manicured gardens, the sitting rooms where to read a book, the friendly and welcoming staff all made our stay at the manor the best experience of our Western Australia holiday.
The breakfast either continental or cooked was more than enough to carry you through the morning.
The small token given to us as we checked out of this stunning place, was the icing on the cake to enticing us to return. I do hope we will one day. Thank you Basildene Manor.
Grace & Alan

  • Stayed: March 2014, travelled as a couple
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Thank Grace295
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AccorVacationClub, Guest Relations Manager at Grand Mercure Basildene Manor, responded to this reviewResponded 25 March 2014

Dear Grace295,
Thank you for taking the time to post your review for Grand Mercure Basildene Manor. We are so pleased you enjoyed your stay, the private courtyard & the friendly and welcoming staff. We do hope you get to return one day!

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Additional Information about Grand Mercure Basildene Manor

Address: 187 Wallcliffe Rd, Margaret River, Western Australia 6285, Australia
Region: Australia > Western Australia > Margaret River Region > Margaret River
Amenities:
Free Parking Restaurant Suites Swimming Pool
Hotel Style:
#1 Luxury Hotel in Margaret River
#1 Romantic Hotel in Margaret River
#3 Family Hotel in Margaret River
Price Range: £193 - £277 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Mercure Basildene Manor 4.5*
Number of rooms: 19
Official Description (provided by the hotel):
Margaret River's Finest - Welcoming today's discerning traveller with the promise of luxurious solitude & ensuring a relaxing, memorable stay. Basildene Manor, is an historic elegant country manor, set on 14 picturesque acres amidst the rich tapestry of renowned Margaret Rivers vineyards. Nineteen recently refurbished and beautifully appointed rooms are available. Our renowned Basildene Breakfast includes a full cooked a la carte breakfast and fruit buffet, all from the Manor restaurant. Nestled in the valley you will discover our heated outdoor swimming pool and secluded sun deck (avail in summer months), tennis court & lakeside pergola. ... more   less 
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Also Known As:
Grand Mercure Basildene Manor Hotel Margaret River
Basildene Manor Margaret River

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