The staff were not interested at all. We waited quite a few minutes to be seated and given a menu, during which time staff were walking past us and we were witnessing other customers complain about their meals (I should have trusted my instincts and found another place to eat at that point). When we were finally seated, the wait staff just plonked the menus in front of us and walked off, without welcoming us or offering any assistance. We ordered our meals, which included a chocolate milkshake. This milkshake was a white colour (as opposed to brown for chocolate) and tasted foul! We politely told the wait staff that we had ordered a chocolate milkshake and that this milkshale neither looked chocolate or tasted. The wait staff replied telling us if we stirred the milkshake we can see the brown colour at the bottom (Do we get a discount for mixing our own milkshakes?). We told the wait staff we no longer wanted the milkshake as it wasn't suitable. Finally, when we finished our meals and went to pay, I had to tell the cashier staff that we didn't have the milkshake as the wait staff had not passed the message on!
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