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“A terrible experience!”
Review of Sails too

Sails too
Price range: US$5 - US$25
Cuisines: Australian, International, Healthy, Cafe
More restaurant details
Restaurant details
Good for: Child-friendly
Dining options: Breakfast, Reservations
Bunbury, Australia
Level Contributor
3 reviews
“A terrible experience!”
Reviewed 9 March 2014

The staff were not interested at all. We waited quite a few minutes to be seated and given a menu, during which time staff were walking past us and we were witnessing other customers complain about their meals (I should have trusted my instincts and found another place to eat at that point). When we were finally seated, the wait staff just plonked the menus in front of us and walked off, without welcoming us or offering any assistance. We ordered our meals, which included a chocolate milkshake. This milkshake was a white colour (as opposed to brown for chocolate) and tasted foul! We politely told the wait staff that we had ordered a chocolate milkshake and that this milkshale neither looked chocolate or tasted. The wait staff replied telling us if we stirred the milkshake we can see the brown colour at the bottom (Do we get a discount for mixing our own milkshakes?). We told the wait staff we no longer wanted the milkshake as it wasn't suitable. Finally, when we finished our meals and went to pay, I had to tell the cashier staff that we didn't have the milkshake as the wait staff had not passed the message on!

  • Visited March 2014
    • Service
    • Food
Helpful?
Thank NBarrie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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213 reviews from our community

Visitor rating
    118
    52
    14
    11
    18
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Any
English first
Mandurah, Australia
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“great food”
Reviewed 6 March 2014

The food was nice, well priced but also good sizes. We went for lunch and breakfast. Can not complain

Visited March 2014
Helpful?
Thank carolyn K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Sail away.... Far far away from this place- AVOID”
Reviewed 2 March 2014

Some of the worst food I have ever paid for. AVOID! This terrible experience was a real downer to the end of a great long weekend down south. Service was below average, waiting 25 mins for a jug of tap water is not good customer service and the wait staff seemed very disinterested. Usually I'd let this slide if the food was good, but it wasn't. Quality and presentation of food was very disappointing and food was cooked to a quality you would expect from a dodgy lunch bar, not where you are paying $20+ To top it off we were not told about a 15% surcharge until we went to pay! It's not hard to put a sign out the front or get your wait staff to tell patrons before they order. Stay away, we had a better breakfast from
Brumby's across the road. We'll be telling everyone we know to avoid this place when they holiday in Margaret River.

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank jaimib91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth
Level Contributor
50 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Breakfast”
Reviewed 23 February 2014

Had breakfast there, service was great, atmosphere was good, however I had rya's beans (there own style of baked beans with my poached eggs) and found them to be a bit watering, but would go again, as my husband had the indonesian breakfast and was very nice.

Visited February 2014
Helpful?
Thank HappyholidaysPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level Contributor
27 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
“Great ambience and food”
Reviewed 23 February 2014

Enjoyed a lovely big breakfast here. Great coffee, excellent service and friendly staff. Loved the ambience of the cafe and think I would return there regularly if I lived in the area. We also got some sandwiches and coffee another morning to take away. All good.

  • Visited February 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Wordage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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