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“Central”

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Quest Palmerston North
Auckland, New Zealand
Level Contributor
255 reviews
189 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
“Central”
Reviewed 4 July 2014

Stayed here for 3 nights at the end of June, had a good time. Room was tidy and clean. Had a very small TV, but the shower had good water pressure.

No street noise at all and slept pretty well.

On the third day no service came though to change towels or make bed, not sure if this is normal or not.

It would be good to have a bigger TV, prob stay again. Reception staff ok. Internet and car parking is extra.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cameron4611
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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93 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (31)
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English first
Wellington, New Zealand
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 June 2014 via mobile

Great rooms. Spacious. Cooking and laundry facilities good. Well priced. Can't go wrong really. Limited parking a bit of an issue. Night club noise might annoy sensitive types. Some rooms have almost no windows but others have great views so ask when you're booking.

Stayed June 2014, travelled with family
Helpful?
1 Thank GuySmithNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
questmanager, Manager at Quest Palmerston North, responded to this review, 9 June 2014
Thank you so much for your great feedback, we want you to know how much we appreciate your taking time to tell us about your stay. We can see that you have travelled to many different countries so to be given a fantastic review is quite an honor.

We continue to battle for solutions to our car parking conundrum, which sad to say is a corollary of our being right in the center of town. On the other hand, shopping at The Plaza with it's 103+ stores, International cuisine, Theatres and Cinemas are so close you can be there in 5-10 minutes while enjoying a walk through our beautiful Square.

We hope you have a wonderful day. We look forward to having you stay with us again soon.
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Narre Warren, Australia
Level Contributor
76 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 3 May 2014

Great value, modern, clean and comfortable apartments with full kitchen facilities. In a great central location within easy walking distance to a variety of restaurants and shops. Wifi is included in the charge and the service from checkout was outstanding.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kevinmeryl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
questmanager, Manager at Quest Palmerston North, responded to this review, 5 May 2014
Thank you so much for taking the time to complete and submit your feedback. We love hearing how your stay has been . We continually strive to provide excellence and are greatly encouraged when you, our guest, have told us how you have been satisfied.

The Team at Quest Palmerston North look forward to having you come to stay with us again.
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Wellington, New Zealand
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 April 2014

This is one of those places where predictability is the key theme.

It's all good, but be aware that car parking is not undercover and securing an off-street car park requires you to 'radio ahead' folks.

Inside the accommodation is modern, and functional. Very Quest.

Arrival on an Easter Good Friday didn't go so smoothly, even having booked ahead on the Wotif. That was a bit disappointing, but they recovered from that.

If you are staying for some time in Palmy and don't need your vehicle at the front door, this place has the best of locations and highest level convenience. Recommended for those who like apartment style dwelling.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
questmanager, Manager at Quest Palmerston North, responded to this review, 21 April 2014
Thank you so much for staying with us and taking time to give your feedback, we really appreciate it.

Our apologies for your check-in time not going so well, we are trying to work on this so as to avoid a similar occurence in the future.

We do believe being so centrally located is one of our better advantage, right across from the Square which is the city center, the Plaza Shopping comprising of 103 stores right at our backdoor and International cuisine just a 5 minute walk away. Unfortunately this also means very limited car parking availability. We assure you that we are looking into every avenue possible to procure more spaces.

Again we thank you for choosing to stay with us and we look forward to seeing you again soon.


The Manager
Quest Palmerston North
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Vancouver, Washington
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 14 April 2014

We spent two days in Palmerston North, during our journey to see the beautiful country of New Zealand.
Picked this hotel for the location and we were surprised with the price (compared with USA's good located and fully equipped/kitchenette,washer and dryer, etc. hotels!!).
Also, room was clean and the staff courteous and helpful. Restful and quiet on the night time; beautiful park across the street.
Overall, a very good experience for us.

Room Tip: Take a room upper floor -to better see the city and the surrounding mountains.
See more room tips
  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MonaRail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
questmanager, Front Office Manager at Quest Palmerston North, responded to this review, 21 April 2014
Thank you for choosing Quest Palmerston North and for taking time out of your day to give us your feedback. We are so glad your stay with us was enjoyable.Our team takes pride in excellent efforts and receiving great reviews inspire us to know that these are appreciated. We would like you to think of Quest as your home away from home.

We look forward to seeing you again.


The Manager
Quest Palmerston North
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Auckland Region, New Zealand
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 3 April 2014

Perfect place. We like to stay at Quest hotels whenever we can, and this one was a good choice. GREAT location, very clean and tidy, and included all the bits and pieces you might need in the kitchen and bathroom, and we really appreciated the aircon in the room. We had an issue with our trip (not related to this hotel), and asked the reception office from some help with a few little things and they were just lovely! We will definitely stay there again next time we are in Palmerston North.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank DanaGSD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
questmanager, Front Office Manager at Quest Palmerston North, responded to this review, 4 April 2014
Hi and thank you for your review.
It's great to see you enjoyed your stay with us, and your comments are appreciated.
We agree that our apartments are equipped with everything a guest may need, right down to the choice of both dishwashing liquid or powder - both are provided!.
Thank you for your lovely comments about our reception staff, I have passed these on and they take great encouragement from it.
We look forward to seeing you again in the future!
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Tumut, Australia
Level Contributor
87 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 24 March 2014

We had literally 9 hours in our room so we didn't stay long that's for sure. When we booked we asked if we could have an early check in as we had to be at a wedding at 12pm. I was told to call on the day and see if the room would be ready, as it turned out we didn't need the room to prepare for the wedding so we just called in on our way to see about dropping our car off but luckily for us our room was ready so we could dump our bags and go. I didn't get much of a chance to look over the room but from what I could see it was very compact with everything required for a self contained room. The bed was comfy and the room clean. The only thing we noticed in the morning was the bad view out the window but really it only takes common sense the realise that this place would not have much of a view being surrounded by buildings. It has a great location right near the town square of Palmy and it was not at all noisy. Overall a nice stay albeit very short!

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank krush7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
questmanager, Front Office Manager at Quest Palmerston North, responded to this review, 26 March 2014
Hi and thank you for your review.
It's great to hear our housekeeping team ensured your room was ready when you needed it. They are very efficient, hard workers and are appreciated by all. They are also responsible for the high cleanliness standard of the room :)
Some rooms have better views than others - about 75% of our rooms have fantastic city or ranges views, please request one of these with your next booking.
We're glad to hear you enjoyed your short stay. We hope you see you again :)
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Additional Information about Quest Palmerston North

Property: Quest Palmerston North
Address: 1-17 Fitzherbert Avenue | Corner of Fitzherbert Avenue and The Square, Palmerston North 4410, New Zealand
Region: New Zealand > North Island > Manawatu-Wanganui Region > Palmerston North
Amenities:
Fitness Centre with Gym / Workout Room Kitchenette Restaurant Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 9 Speciality Lodging in Palmerston North
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Quest Palmerston North 4.5*
Number of rooms: 40
Official Description (provided by the hotel):
Central, Spacious, modern apartment style accommodation right in the centre of Palmerston North for the discerning corporate or leisure guest, for both long term and short term stays. ... more   less 
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