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“Secret Hideaway in Palmerston North”

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Fitzherbert Regency
Napier, New Zealand
Level Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Secret Hideaway in Palmerston North”
5 of 5 bubbles Reviewed 5 June 2014

The "Fitz" has become my accommodation of choice in Palmerston North. I have now stayed a total of 11 times over the last 3 years. Rooms are very well appointed with comfortable beds and a basic kitchen (sink, microwave, 2 burner stove and fridge). The bathrooms are outstanding with oversize walk in shower and a large spa tub. The owner/managers are a delight with no request for help deemed impossible. There is no restaurant but they have an industrial kitchen and deliver cooked breakfast to your room. The car park is very tidy, well lit and secure.
In summary if you have stay in Palmerston North and sadly some of us do, try this place out.

Room Tip: Upstairs rooms are quieter.
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Geoffrey B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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62 reviews from our community

Traveller rating
    52
    6
    3
    1
    0
See reviews for
22
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31
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Rotorua
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 15 December 2013

Armand and Maria know how to look after their clients, the rooms are well appointed, great facilities and nothing was a problem to them if you had a question or a query about the area. This is our third stay their with them and they have provided the same great standard of service.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
2 Thank Outback67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 19 November 2013

My partner and I showed up at 2:30 am looking for a motel in Palmy. The Regency was one of the few with an after hours number, which we rang to be greeted a few minutes later by Maria. She was enormously helpful and very accommodating, considering we woke her up. She arranged a late checkout as well.

We were very surprised with the quality of the room. Excellent atmosphere, spacious and a generous bathroom with a spa as well. Overall, it was a lovely night and we look forward to returning when we can!

Room Tip: Ground floor was convenient, as we could park right outside
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
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Helpful?
3 Thank Joel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lower Hutt, New Zealand
Level Contributor
65 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 29 May 2013

I had a pleasant stay at the Fitzherbert Regency last month for business staying 5 nights. I selected this accommodation as it is handy to access Massey University and I was working out that way--this is the first accommodation on Fitzherbert Avenue as you drive into town from Massey. The room I had was modern enough and well sound-proofed; daily servicing was good and the room clean and comfortable. The appointment of the room had a work desk for my laptop with plenty of room, a couple of easy chairs and a small coffee table and a standard double bed. The TV was dated by modern standards but adequate (I watch very little TV). The bathroom was large with wet floor access to the shower and a bath (if I remember correctly a spa bath) and vanity. Complementary shampoo etc was provided.

I would have liked the room to have direct-dial access for the telephone as incoming calls have to go through reception, but this all worked fine. The car park has an entrance and an exit onto a back street coming out beside the BP petrol station nearby. There is an automatic gate that opens when the car is near enough. I had to ask about this on my last day of stay as there was no information about it in the room compendium. The side road has traffic lights which makes it a better option for traveling the way I wanted to go.

One final comment, I booked this accommodation through the New Zealand AA website from the hotel's website. I must admit the booking process was very smooth and worked well.

I plan to come back for my next business trip to Palmerston North for pretty much the same reasons.

Room Tip: Rooms on the ground floor are easier to access you vehicle with parking right outside
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  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank WellingtonChris10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tauranga, New Zealand
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 4 May 2013

I stayed here often a few years ago when my work took me to Palmy frequently. Coming back now after at least two years I think the motel has improved! It has really good spacious rooms that are spotlessly clean, out of town but very close to the University. All the facilities that you need for one night or an extended stay. Extremely friendly and helpful owners, who know when to leave you alone!

Room Tip: I would stay up stairs if you stay longer than one night
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  • Stayed May 2013, travelled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Ross116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 20 March 2013

I travel extensively and have a list of preferences when staying at hotels/motels.
The Fitz ticks all the boxes. Modern, brightly lit, very clean, well designed, comfortable furniture and bed. Quiet a/c, modern tv across from bed, lots of AC wall outlets in the right places near desk for iPad, laptop, IPhone chargers, plug in iron without having to move furniture looking for a wall plug, park right outside room on (ground floor units), $5 for guest laundry includes soap, washer and dryer, (hosts even offered to do it for me if I was busy!), lots of hot water pressure, soap, shampoo, lush towels, its all here! Complimentary Herald. The hosts are a kind and friendly couple who know the meaning of Customer Service.
Location is great, near town and a nice park. Rooms are quiet with minimum traffic noise, and secure windows which means you can leave the window ajar for fresh air. A home away from home. At $135 or so it's a bargain!!

Room Tip: Book ahead to make sure you get a room. Rooms furthest from road could be quieter but all are quiet...
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  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Shottycanuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
86 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 4 February 2013

We recently stayed here on our way home. The rooms were lovely and comfortable. The bathroom was a great size with a very large walk in shower and spa bath, and plenty of amenities.
The owners were super friendly and helpful. We would definitely stay here again.

  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank karenko111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fitzherbert Regency

Property: Fitzherbert Regency
Address: 250 Fitzherbert Avenue, Palmerston North, New Zealand
Region: New Zealand > North Island > Manawatu-Wanganui Region > Palmerston North
Amenities:
Kitchenette Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 36 B&Bs / Inns in Palmerston North
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Fitzherbert Regency 4*
Number of rooms: 6
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