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“Great Relaxing Place to Stay”

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Copthorne Hotel Palmerston North
Ranked #10 of 25 Hotels in Palmerston North
Auckland
1 review
“Great Relaxing Place to Stay”
Reviewed 8 April 2013

Hi everyone. If you are looking for a quality hotel, reasonably priced and friendly staff I recommend this place. A booking I had at another accommodation was unable to take me so I ended up at the Kingsgate. Not only were the staff friendly, the food at the restaurant was superb and the waiters and waitress attentive and the food arrived in short time. The accommodation was really comfortable, modern and spotless. Walking distance to city centre and buses stop right outside every ten minutes if you are attending Massey University courses. Excellent.

Room Tip: Staying in the tower is good, but then the outer rooms are great too and no road noise. It is very q...
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  • Stayed April 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank 101ShirleyC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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339 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (99)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Any
English first
Bakersfield, California
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 April 2013

We booked through Millinneum Hotels and this was better than the Copthorne in Auckland. We really enjoyed our stay here!! The room was nice, air conditioned. The hotel lobby and entrance was lovely. The dinner we had in the Zoe Cafe was wonderful and served elegantly. Staff was outstanding!! Available for every need.

Room Tip: Ask for air conditioning
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  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank nowels1941
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nelson, New Zealand
Level Contributor
56 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 1 April 2013

I visited for one night on business, it was booked for me by our travel company. On arrival at 7.45pm I was greeted by polite helpful staff and given a room on the third floor. I was also given a voucher for a free drink at the bar - very welcome and unexpected.

The room was incredible old fashioned, poorly decorated and presented. Faded orange curtains, very old 'comfy' chairs and even a bed side cabinet with an actual transistor radio built into it.

Given how unwelcoming the room was I unpacked my case and headed down to the bar for my free drink. Unfortunately on arriving into the bar at 8.05pm I was informed that it had closed at 8.00pm! So as nice as the free drink voucher was I actually only had 15 minutes in which to use it and wasn't made aware of this on arrival.

To be fair and honest when I mentioned this to the staff at reception they did actually get me a free drink, but I'm very surprised that any supposedly modern, business orientated hotel would close it's bar at 8pm.

I can't complain about the comfort of the bed, I did sleep well, but the room was without doubt one of the most tired, old fashioned I've ever stayed in. It is (very) cheap but better quality rooms are available locally for the same money.

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank Paulrproctor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Palmerston North hotels

Torbay, null, New Zealand
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 March 2013

Booked as everywhere booked out, will never do so again. Had booked two nights decided to wait at airport and travel home in the middle of the night to avoid the 2nd night stay. Everything so old and out dated felt very dirty, shower was a dribble and reception staff hopeless. Wouldn't be so bad if the quality of the rooms were depicted in the website but they are glossed over and made to look anything other than what they are. Should be closed down and revamped, I hate to think that tourist are subject to this quality.

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Suzanne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hastings, New Zealand
Level Contributor
122 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 23 March 2013

The hotel is a bit "tired" tho our room was clean, quiet & the bed comfy. No air con but ok as weather wasnt overly hot.Nice food at restaurant & ok staff. Overall good for the price.Hotel is situated close to CBD 7 easy walking distance.
Front desk staff friendly & welcoming

Room Tip: 3rd floor overlooking driveway was quiet.
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  • Stayed February 2013, travelled as a couple
    • Value
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Helpful?
Thank Reg C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 March 2013

The reception counter staff were very unhelpful with a "not my problem" attitude or a blank look. Rooms were dated with no working air conditioning. price was pretty reasonable, and the location was good. overall experience was pretty below average, wouldn't recommend.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank j f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stratford
Level Contributor
13 reviews
9 hotel reviews
Reviewed 9 March 2013

this hotel may be dated but value for $$'s.Lovely big rooms and close to shop's.We had 6 couples from our local Lions Club stay here for the for the 2nd year..We had rooms on the ground floor this year and found it easier for a gruop than being in the tower.
some found it a bit warm as no air con.

  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank higgiesStratford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Copthorne Hotel Palmerston North

Property: Copthorne Hotel Palmerston North
Address: 110 Fitzherbert Avenue, Palmerston North 4410, New Zealand (Formerly Kingsgate Hotel Palmerston North)
Region: New Zealand > North Island > Manawatu-Wanganui Region > Palmerston North
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Luxury Hotel in Palmerston North
Price Range (Based on Average Rates): £
Hotel Class:4 star — Copthorne Hotel Palmerston North 4*
Number of rooms: 76
Official Description (provided by the hotel):
Copthorne Hotel Palmerston North offers 76 contemporary guest rooms ranging from Superior Twin or King rooms and Family Units to premium Executive Suites with spa baths. All have been designed with your comfort in mind and offer a relaxing space to unwind whether staying for business or pleasure. Facilities include a restaurant, bar, gym, 4 meeting rooms, 24 hour room service and a guest laundry. The hotel also offers complimentary car parking on site. ... more   less 
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Also Known As:
Kingsgate Palmerston North

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