We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Free cancellation until 27/07
Book now, pay at stay
US$106
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Always Inn Motel(Palmerston North)(Great Value!)
Free cancellation until 27/07
US$72
Hotels.com
View Deal
Hotel Coachman(Palmerston North)(Great Value!)
Free cancellation until 28/07
US$85
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$82
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
A'La Vista Motel(Palmerston North)
Free cancellation until 28/07
US$88
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$85
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
Alpha Motor Inn(Palmerston North)(Great Value!)
US$76
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$74
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Cornwall Motor Lodge(Palmerston North)
US$101
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$87
Priceline
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Ambassador Motel(Palmerston North)
Free cancellation until 27/07
US$67
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$65
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
Braemar Motor Lodge(Palmerston North)
US$98
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$85
Priceline
View Deal
  • Free Wifi
  • Free Parking
A'Abode Motor Lodge(Palmerston North)
US$89
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$85
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (391)
Filter reviews
391 results
Traveller rating
106
172
87
19
7
Traveller type
Time of year
LanguageAll languages
More languages
106
172
87
19
7
Show reviews that mention
All reviewssecure parkingroom servicestaff were pleasant and helpfulgeorge streetmodern hotelbusiness hotelthe air conditioningoutstanding customer servicetwin roomgood sizewould stay againbed and pillowsheat pumplamb shankfree wifibusiness tripcentre of town
Filter
Updating list...
289 - 294 of 391 reviews
Reviewed 17 November 2013

Firstly let me say that the room was very nice, comfortable bed and very clean. I had a lovely large window and appreciated being able to open the window for fresh air.

When I first arrived, I was getting changed in the bathroom and a staff member came in unannounced. I would have thought my luggage may have alerted her to the fact that I was there (my original room was not ready when I arrived at mid-day so I was given another. I assume that the room that I was placed in was supposed to be empty).

I had a brand new rental car and when I returned at night was shocked that I could not get a secure carpark. When I suggested to reception that I park behind one car with minimum inconvenience to just one car and that I would leave my keys at reception, I was told that the car that I was parked behind may want to check out early (this is why I was willing to leave my keys).

I had paid for two nights and upon leaving the premises on the first morning, reception came running after me to ask when I was checking out. I went upstairs to produce paperwork that showed that I had paid for two nights.

I was charged for a newspaper on the day I arrived when I wasn't even there.

Lastly the water in the shower was either extremely hot or extremely cold.

Lovely venue - not too noisy but there are a few issues that need to be addressed.

  • Stayed: November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Natalia R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rean V, General Manager at Distinction Palmerston North Hotel & Conference Centre, responded to this reviewResponded 1 December 2013

Dear Natalia R

We always appreciate feedback from our guests even if it’s not great feedback; it gives us the opportunity to improve the product we offer for future guests
In regards to the parking unfortunately we have only limited spaces available due to our central location, and for insurance restrictions our team are not allowed move guest cars.
I do have to apologise for you inconvenient experience upon arrival. Our team will always do their best to give guest a room as soon as possible but due to be fully booked the night before we had no rooms available and out team member tried to give an alternative solution but she should have made better preparation to make sure nobody else uses the changing room.

We would like to invite you to stay with us on your next visit to Palmerston north to experience our level of service we pride ourselves on

Kind regards
Rean Vorster

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 November 2013

We spent a Saturday night at a Dine and Dance, then had a room for a night. Following that our Company had a Sales Conference for two days.
First - Accomodation. Quiet, comfortable room with a great bed. Tidy room, clean and normal services such as mini-bar, aircon, TV. Good lighting, nice bathroom. Pleasant staff. VG breakfast.
Next - Dine and Dance. Good buffet food. Room perfect size. Dance floor built to suit, and a bar with enough variety in standard drinks ( nothing too fancy). Again very helpful staff. Good seating and tables, cutlery to VG standard. Highly enjoyable.
Finally - Conference. Excellent room set up. Good electronic gear, projector screen etc. VG refreshments, water, juice, ample coffee, good lunches, and a VG buffet dinner. Staff excellent again. Furniture very suitable.

  • Stayed: November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Trixta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rean V, General Manager at Distinction Palmerston North Hotel & Conference Centre, responded to this reviewResponded 1 December 2013

Dear Trixta
The team at Travelodge Palmerton North are pleased that you enjoyed your stay and thank you for your warm comments regarding service. It is also lovely to hear that you enjoyed your conference with us. We don’t receive a lot of feedback in regards to our conference facilities and we appreciate that you have taken the time to give some valuable feedback on our venue

Kind regards
Rean Vorster

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2013

I stayed here just one night for business in September. Checked in after 10pm, so really only used the room to sleep and shower. Unfortunately the room temperature was too high (between 24-27 degrees) and the thermostat did not work. I called the front desk and staff came immediately but could not fix the problem. They showed me another room but it was no cooler. So she brought me a fan which helped a bit. It was cool outside, but alas I could not open the window. Other than this glitch, the room was clean and a good size. The staff were friendly and efficient, exactly what one might expect from a Travelodge.

Stayed: September 2013, travelled on business
Thank CrowFlyz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rean V, Manager at Distinction Palmerston North Hotel & Conference Centre, responded to this reviewResponded 1 December 2013

Dear Crowfly2
Thanks you for your feedback on your last visit. We really appreciate your feedback. It gives us the opportunity to change our operation and keep increasing our guest experience. Currently we are investigating our room temperatures and we have specialists looking into this problem and finding solutions.
We welcome you back at your next visit to Palmerton North and experience the changes we have made
Kind regards
Rean Vorster

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2013

I had a nice stay here - the location was very handy for my business appointments, the rooms were a good size and very clean. Overall a nice place with nice friendly staff. The restaurant was very good as well and once again the staff were great

  • Stayed: September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank imanaussie2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rean V, Manager at Distinction Palmerston North Hotel & Conference Centre, responded to this reviewResponded 1 December 2013

Dear Imanaussie2
Thank you for taking the time to review following your recent stay. We are pleased that you enjoyed your stay and our great team. We enjoy what we do and feedback such as yours certainly encourage us every day and I will pass on your feedback in regards to our friendly team

Kind Regards
Rean Vorster

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2013

My husband and I were down in Palmerston North to do a wedding (Bay of Plenty weddings -celebrant and photographer) and so we booked in for 2 nights and were pleasantly surprised by the size of the room, it was really quite big. The bed was king size, the facilities very clean and the price was really good value. We loved the art decor lift and the reception gave the feel of the 1920's. The receptionist (a male on check in and younger girl on check out) were so kind and both very helpful and friendly!

  • Stayed: October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank bayofplentyweddings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rean V, General Manager at Distinction Palmerston North Hotel & Conference Centre, responded to this reviewResponded 7 November 2013

Dear bayofplentywedding
Thank you for taking the time to review following your recent stay. We are pleased that you enjoyed your stay and our great team. We enjoy what we do and feedback such as yours certainly encourage us every day and I will pass on your feedback in regards to our friendly team ,Also thank you for your comments about our lovely old lift. It certainly is a charming feature of the heritage side of the hotel and at 85 years of age it certainly is a treasure.
thank you for taking the time to share with us. We look forward to your return visit to the hotel

Kind regards
Rean Vorster

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews