We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Let down by the little things” 4 of 5 bubbles
Review of Hotel Coachman

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Hotel Coachman
Ranked #9 of 25 Hotels in Palmerston North
Wellington, New Zealand
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Let down by the little things”
4 of 5 bubbles Reviewed 13 December 2013

I stayed here for work about 3 weeks ago, and my company (who have an account) were originally quoted rack rate for a standard room. I rang back and managed to get the price down by $60, to what it should have been at the start. When I went to check in, I did not realize that the reception is a one part of this two part hotel. So if you are staying in the 'motel' part, you need to go to reception in one entry off the very busy road, and then go back to the motel section which is off another entrance. This is a trap for young players and you could conceivably park in one place and walk, but the two buildings do not seem to have a way to get through from one to the other! However, it was very quiet, the food was excellent (if pricey) and so was the bed. The bathroom decor is a little dated, but I didn't spend much time in there anyway!

Room Tip: Make sure you go in the correct entry for Reception is, or you could be playing musical cars!
See more room tips
  • Stayed November 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SweetOtter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael H, Manager at Hotel Coachman, responded to this review, 5 May 2014
Thanks for taking the time to let us know about your experience with Hotel Coachman. We were pleased to hear that you were happy with the quality of your sleep, and thought the meals were excellent.

We will will use your suggestions to help our reception team make the reservation / check- in process more streamlined.

We hope to see you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

207 reviews from our community

Traveller rating
    59
    84
    46
    17
    1
See reviews for
38
58
14
86
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (65)
Date | Rating
  • Danish first
  • English first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Fiddletown, California
Level Contributor
608 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 191 helpful votes
4 of 5 bubbles Reviewed 9 December 2013

We stayed about 7 days here. We stayed in one of the suites. The suite was pretty tired as was the bed and not a good value for the cost. The decor was pure 70s. Small bedroom for the size of the suite. The free internet was iffy at best, often cutting out. The staff were wonderful and helpful. The attached restaurant was very good, but the breakfasts were always the same. Until the last day we found out we could get a egg fixed anyway and not the questionable scrabbled eggs. Needs more of a variety. We used several of the meeting rooms and they worked well for us.

  • Stayed November 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank scvrose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nelson, New Zealand
Level Contributor
57 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 27 November 2013

I stayed in a motel style unit at the coachman hotel. It was comfortable and the staff were nice. I had a problem with my TV and they sorted it out for me very quickly and were friendly. I made a point of swimming in the pool (a bit cool) and sat in the hot tub (nice). The unit was a little away from the main road and so not too noisy. It had all I needed (cups, plates, kettle and a small fridge). Great shower.

Room Tip: The motel units are not the same as the hotel (even though the check in is shared)
See more room tips
  • Stayed November 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank richards1607
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
United Kingdom
Level Contributor
66 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 24 November 2013

Found this hotel by pure accident and we were so pleased we did. Very helpful receptionist who could not do enough to help. Lovely room with good quality furnishings and nice toiletries. Good range of breakfast options.

Room Tip: One at the rear .
See more room tips
  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank C P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canberra, Australian Capital Territory, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 November 2013

The Coachman excelled in two ways. One was the meals in the restaurant, which were world class, the second was the outstanding service of the staff, who went beyond the call of duty to help us. Our son stayed in the room playing computer games while we went to a 'kids-free wedding' and the night manager took it as her responsibility to check that he was safe and knew where to go/who to call for room service/ who to call if he had any issues. The following day we also put some laundry on and did a bit of shopping, and came back to find it had been taken out of the dryer and folded ready for us to take to our room. The night managers were very pleasant and the waiting staff did a great job. As others might mention, the Coachman is an established hotel in the Palmerston North area and has some age to it, but we found it exceptionally clean and well provisioned. About the only thing we could fault was the garaging, which is under the building. It looks as if it is being updated at present, and there was a bit of water under foot, the bays are a bit narrow, but still it's all serviceable. Oh...the breakfast menu could be improved a little with the addition of bircher muesli, imho, but that'd spoil us COMPLETELY. :D

  • Stayed November 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Les P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palmerston North, New Zealand
Level Contributor
213 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 27 October 2013

This visit was a night's accommodation from the Manager as we had had such a bad experience with our last trip. This night was all we had hoped for. We stayed in a deluxe room and were most impressed with it. The decor was a bit dated but so are we so we enjoyed it. I loved the spa bath with a hand-rail and as the shower was also over the bath, this was a really good thought on behalf of the designer. Great meal in the restaurant and I couldn't fault my loin of lamb - just delicious and so tender. Thank you for giving us the chance to find out that we will go back to the hotel and forget about our bad experience!

Room Tip: Stay away from the dining room area!
See more room tips
  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Joan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 14 September 2013

I've twice stayed at the Coachman Hotel in the last couple of months and both times the experience was very good. The rooms were slightly dated, but were clean and comfortable. The desk was on the small side but there was free wifi. They also have a private spa available, just have to book it at the front desk. The attached restaurant, was also very good. The location is fairly central and is only a 5-10 minute walk to the square and surrounding shops.

  • Stayed September 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Blair H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Palmerston North hotels
0.6 mi away
Distinction Palmerston North Hotel & Conference Centre
Distinction Palmerston North Hot...
#4 of 25 in Palmerston North
4.0 of 5 bubbles 317 reviews
0.1 mi away
Copthorne Hotel Palmerston North
Copthorne Hotel Palmerston North
#10 of 25 in Palmerston North
3.5 of 5 bubbles 330 reviews
1.2 mi away
Econo Lodge The Villas
Econo Lodge The Villas
#18 of 25 in Palmerston North
3.5 of 5 bubbles 101 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Cornwall Motor Lodge
Cornwall Motor Lodge
#1 of 25 in Palmerston North
4.5 of 5 bubbles 139 reviews
0.2 mi away
Aubyn Court Spa Motel
Aubyn Court Spa Motel
#3 of 25 in Palmerston North
4.5 of 5 bubbles 157 reviews
0.1 mi away
Destiny on Fitzherbert
Destiny on Fitzherbert
#2 of 25 in Palmerston North
5.0 of 5 bubbles 44 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Coachman? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Coachman

Property: Hotel Coachman
Address: 140 Fitzherbert Avenue, Palmerston North 4410, New Zealand (Formerly Rydges Palmerston North)
Region: New Zealand > North Island > Manawatu-Wanganui Region > Palmerston North
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #9 of 25 Hotels in Palmerston North
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Hotel Coachman 4.5*
Number of rooms: 72
Official Description (provided by the hotel):
Nestled in the heart of Palmerston North, New Zealand and just a 3 minute walk from the CBD, Hotel Coachman is Palmerston North's only 4 star plus Qaualmark boutique accommodation provider offering 72 accommodation rooms and suites feature sky digital television, mini bar, queen and king size beds and some studio rooms offer cooking facilities and free wireless internet access. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Expedia, Hotels.com, Agoda and Odigeo so you can book your Hotel Coachman reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing