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“Comfortable and very convenient to town”

Shortland Court Motel
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Shortland Court Motel
Ranked #5 of 7 Hotels in Thames
New Zealand
Level 6 Contributor
162 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
“Comfortable and very convenient to town”
Reviewed 3 May 2013

We had a pleasant stay with our grand daughter. Motel was very clean. It is very close to the town where we strolled along for dinner. I think the unit we had was charged at the right price. I also am very surprised at some of the guests comments. Fortunately, I had not read the comments before heading to Thames. Value for money, I think so.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarieAnnNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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45 reviews from our community

Traveller rating
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    11
    5
    4
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5
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • German first
  • Any
English first
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 15 February 2013 via mobile

Stayed in the studio unit. The unit was very comfortable and the motel host very friendly and helpful. Bed and shower were really good. Conveniently located and only a short walk into town. I think that the unit was good value for money and I am a little surprised by some of the previous guest comments. I recommend this motel.

Stayed February 2013, travelled solo
Helpful?
Thank Graeme D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shortcourt, Owner at Shortland Court Motel, responded to this review, 19 February 2013
Thank you for your review. We are always happy when our guests enjoy their stay.
I hope you had a great time on the Coromandel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
LEIGH ON SEA, ESSEX
Level 3 Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 January 2013

We have just returned from 3days in the Coromandel staying at the Shortland Court Motel. This is in a convent spot and we found the facilities excellent. We stayed in a one bedroom apartment with cooking rings, fridge, microwave and even ground coffee was provided for the coffee machine. Plenty of toiletries were also included. The motel is situated on a busy road junction, but at night there is very little traffic noise. The proprietor was very helpful and we would highly recommend this motel.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RAHLeighOnSea_Essex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shortcourt, Owner at Shortland Court Motel, responded to this review, 4 January 2013
thank you so much for your kind report. We hope you had a great stay on the Coromandel which is one of the true highlights of New Zealand
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New Zealand
Level 4 Contributor
45 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 2 January 2013

Shortland Court is average or a little below average in most respects. The location is convenient, and we found the owners to be friendly. The room was a little tired, and could do with some refurbishment and deep cleaning. The tariff charged ($168) made this motel poor value for money compared to other motels we have stayed at recently.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NZUnicorn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shortcourt, Owner at Shortland Court Motel, responded to this review, 3 January 2013
I am very sorry that these people were not completely happy with their stay. These rooms are only 5 years old and we try to keep them at the highest standard. With out having their name I have no way of knowing what room they were in
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England
Level 6 Contributor
105 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 8 April 2012

We had been staying at Host Group motels for 7 weeks because we found that they are a good standard and there uis a $100 discount for every twelfth night stayed.Shortlands was a pleasant enough stay but did not offer as much as previous stays.For example,at the
Teal Motel in Gisborne & Whitianga Beachside Resort, for $150 per night we had separate bedrooms, large living areas and a swimming pool - At Shortlands we had one living/bedroom, no pool for a charge of $168 a night. Admittedly,we did have a spa bath but were offered no choice and I would rather have not had it.We had pre-booked and were dismayed that the room was very stuffy and had not been aired. On the patio, the garden furniture was wet and grubby, from the previous night's rain and there was dirt & dead flies laying in the runner of the sliding doors. The rooms generally were comfortable and clean but not great value and the motel is positioned at the junction of 2 main roads - but we were not disturbed too much from traffic noise.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DELTAK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shortcourt, Owner at Shortland Court Motel, responded to this review, 29 April 2012
We are a corporate property not a resort. Therefore we do not supply swimming pools and play areas. We do supply everything for the corporate traveler. This visit was over Easter and naturally full price is charged. A week later the room would have cost $150. We do have 1 bedroom apartments but obviously they had been pre booked.No there should not have been a fly in the ranchslider track and the staff and I have spoken about that.
I findit difficult to believe that the room was stuffy as we close the rooms up at 4.p.m.
The outside furniture is dried down daily when we clean but if it should rain it will get wet again.
I am sorry that they felt their experience was less than they were expecting. Why did they not come and speak to us
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 March 2012

We stayed in this motel on Christmas Eve and Christmas night, a time of year you expect good service, friendliness, warmth and enjoyment. This is not what we got from this motel.

Our Room was NOT ONCE CLEANED during our 2 night stay, beds were not made, towels were not changed, bins were not emptied... In fact no one ventured into our room at all...

EXCEPT that is, for the people that came into our room and robbed us on Christmas night as we slept. They took everything including all personal items, phones, ipods, car keys, cameras, wallets, purses etc and ALL christmas presents!

Now being the safety conscience people that we are, i assured the door was locked when we left in the morning, and arriving back at midnight was shocked that our front door key card wouldn't work, so had to get it changed at reception. Once in, being as late as it was, off to sleep... Only to find in the morning everything was gone!

When I turned up at reception, landlady rang police...
When we were leaving, we were charged FULL PRICE as the landlady jokingly retold tales of the same people she thinks burgled our room, robbing their motel in the past... Just what we wanted to hear!
Being robbed in the middle of the night from around our beds while we slept is one of the most traumatic experiences we have faced.

The landlady in an email back to me explained it was our own fault and the doors must have been left open! Seeing as i know 100% they were locked, the place has been robbed before and strangely the key card wouldn't work, it was all a bit too strange!
The motel took NO responsibility for what happened, made no offer of any reductions in price due to our unfortunate circumstances and lets NOT forget, didn't once clean the room, which also in the email, the landlady said I had told them I didn't need them to clean the room!! Which again was another lie. (Landlady will probably reply to this, although everything I have written here is in the email she sent to me)

This Motel is NOT SAFE and I would recommend everyone staying somewhere other than here!!

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
4 Thank Ria F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shortcourt, Owner at Shortland Court Motel, responded to this review, 18 March 2012
When people are upset they tend to exaggerate. Over the Christmas period 3 motels on the strip were burgled on the same night. The police were called in .Only at our property did they get into the room . In all other cases they only stole from cars. Our rooms have card locks on the main entrance and they cancel at 10 a.m the next morning . there is no way that those doors can be forced open. The ranchslider onto the patio has a dead lock on it and a bolt . If these had been used there is no way that anyone could have got into the room. The police found no evidence of forced entry. The police concluded that the ranchslider was left unsecured. sometimes cards will de-programme and have to be reset. If a card is put near a cell phone or some other electrical device this can happen. The guest have admitted that when they returned to their room at midnight nothing had been taken and the theft occurred while they were asleep in an average sized studio room. If the doors had in anyway been forced they would surely have heard as the bed is within 3 feet of the door On Xmas morning their room was not serviced because as they left to go out for lunch they said every thing was fine. Other people staying had their rooms serviced. In the case of theft from a Motel it is normal for the client to claim on their insurance policy and their insurance company would come back to our insurance if they felt we had been negligent. It is normal to pay full price foe the room even in this case. Had the room been properly secured no one could have entered it. I am sorry for their experience but we must all take responsibility for our own security
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Travellers are raving about these Thames hotels

Rotorua, New Zealand
Level 4 Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 21 June 2011

Negatives:
1. Lights wouldn't stay on for more than a few minutes, we gave up & tried to do paperwork in the dark, with just bedside lights! This was fixed the next day
2. Half of the TV chanels didn't work
3. Swipe card din't work on the second day
4. TV blew up
5. Tea coffee soap etc was not replenished
6. Bathroom door needed the strength of a body builder to open more than half way.
7. TV at an impossible angle to watch, why do motels put the TV near the ceiling?
8. Cat attacked me - I'm a cat person, have always had cats, but this one attacked with no warning, was told it was half wild, maybe it should not be in the office then.
9. We were given a room change, much better room, larger, an actual couch to sit in instead of dining chairs, TV on a table that you didn't wreck your neck watching, BUT when we wnt to get into bed their were..........................HAIRS IN IT, & not just head hair, the sheets had not been changed from the previous occupants
10. The male host was a grumpy B........d

Positives
1. The female host was friendly, until we had to keep ringing/visiting the office with the above issues
2. The second room was of a reasonable standard, except the kitchen tidy pedal didn't work, had to lift the lid instead.
3 They had a cat, even if it attacks without warning
4. Thinking hard, don't think I can find a fourth good thing

Seeing the very mixed reviews it seems to be luck of the draw whether you get a good room or not & whether the hosts are having a good day or not.

  • Stayed May 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank fibreartist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shortland Court Motel

Property: Shortland Court Motel
Address: 208 Jellicoe Crescent | Jellicoe Crescent, Thames 2815, New Zealand
Region: New Zealand > North Island > Waikato Region > Coromandel Peninsula > Thames
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 7 Hotels in Thames
Price Range (Based on Average Rates): £
Hotel Class:4 star — Shortland Court Motel 4*
Number of rooms: 9
Reservation Options:
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