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“Beautiful Grand Hotel”
Review of The Grand Hotel

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The Grand Hotel
Ranked #10 of 26 Hotels in Whanganui
Taree, Australia
Level 6 Contributor
117 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Beautiful Grand Hotel”
Reviewed 28 February 2014

The hotel itself is very grand and well presented. The owner/manager was very pleasant and placed us in a large room which was great of him. We were situated at the front of the hotel which had a bit of road noise but wasn't really a problem. We ate in the restaurant and found the meal very nice. There is a light breakfast in the morning which helps you on your way. There was no noise from the hotel section of the premises. Nice and close in the CBD for an evening stroll.

Room Tip: Most probably a side or rear room would be quiter.
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank grantTaree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neville G, Guest Relations Manager at The Grand Hotel, responded to this review, 17 March 2014
Thanks for reviewing our Hotel, we are pleased that you found the meals and the continental breakfast enjoyable. I am glade that our staff looked after you well while you were here.

Regards Darron
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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128 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
Level 4 Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 27 January 2014 via mobile

We stayed here for one night, the initial impression of the hotel was positive as it has a very grand lounge and dining room. The room however was a slightly different matter. It did feel like you'd stepped back in time with carpet on the walls and a strange selection of lamps and lights all with bulbs that were were too big for the shades. We felt like we were appearing in a slightly seedy Dirty Harry movie, in a way that made us smile.
The room was clean and the bathroom looked like it had been recently refurbished.

Stayed January 2014, travelled as a couple
Helpful?
1 Thank Paul A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neville G, Guest Relations Manager at The Grand Hotel, responded to this review, 17 March 2014
Thanks for taking the time to review your stay, We are moving through the rooms and changing too eco long life bulbs and we will take the time to matching them to the shades, this is as the bulbs need replacing. Some of the rooms decor still match the era of this grand old building, but we are refurbishing the rooms as time and $'s permit. At least you did Smile about the room.

Regards Darron
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Christchurch, New Zealand
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 January 2014 via mobile

A perfect night in well set up good value hotel. Complimentary breakfast an added bonus. Welcoming staff ensured a very memorable nights stay. Very easy to book online and bar meals are realistically priced. Highly recommended.

Stayed January 2014, travelled as a couple
Helpful?
1 Thank Ken I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neville G, Guest Relations Manager at The Grand Hotel, responded to this review, 16 March 2014
Hi thanks for taking the time to review our Hotel, we always hope to give good value for the dollars you spend with us. The free continental breakfast ( 3 cereals, toast, Orange juice, tea, coffee) is a bonus to your stay, which can be upgraded to a cooked breakfast $10 to $18 ) Thanks for your recommendation.

Regards Darron
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Parkwood, Australia
Level 3 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 January 2014

We were so lucky to stay in this Wanganui icon! Fantastic old place with heaps of character. We stayed in the Govenors suite which is only a few extra dollars and was worth every cent. Big seperate lounge and large dining table with a seperate loo for the visitors with a seperate bedroom with unsuite and spa bath. The shower head was not good but apart from that nothing to complain about at all.Yeah its not new but lacks nothing. The staff and owner are something else. Nothing was too much trouble including getting ice at stupid times and making a homemade pie and chips when everything else was closed. We thankyou for a very lovely stay and memory. If you go to Wanganui Stay here and in the Govenors Suite....youll love it. Allan and Stef. Gold Coast, Australia

Room Tip: Go the best. Dont pinch for a few lousy dollars
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Allan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neville G, Guest Relations Manager at The Grand Hotel, responded to this review, 16 March 2014
Thanks for reviewing our Hotel, We aim to give value for a nights stay, its pleasing to have guest that pay that little extra to stay in one of a better suites and that our staff gave you the service you expected.

Regards Darron.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Zealand
Level 6 Contributor
159 reviews
136 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed 28 December 2013

We stayed here one night on a North Island road trip.
We asked for a spacious room, and was given room 110.
It is recently renovated, and it was spacious.
And for $99 was a bargain.
Include free wifi.
Free breakfast (a little basic, but o'key.)
All staff were friendly and helpful.
But the best of all, was the Irish pub downstairs.
The meals had very competitive pricing,
and the two meals we had were absolutely superb.
You have to eat there.

Room Tip: ask for room 110
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank busterNewZealand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neville G, Guest Relations Manager at The Grand Hotel, responded to this review, 16 March 2014
Thanks for reviewing, we are in the progress of refurbishing our 55 rooms and we are glad you enjoyed your stay, Our meals in the Irish bar are good value for money, We are also pleased that you found our staff friendly

Regards Darron
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level 4 Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 26 December 2013

My wife and I stayed at this old gem in September. It was only by shear luck that we found the hotel as we literally drove around downtown to find someplace to stay since we rolled into town rather late. Overall this hotel does its job. Not fancy but nice enough and still possesses a genuine old timer feel. The staff were very nice and went out of their way to post a jacket that I had left behind. I can't thank them enough for doing this as it had sentimental value. Overall I would recommend this property to anyone passing through or staying in Wanganui for a couple days.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charleston31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neville G, Guest Relations Manager at The Grand Hotel, responded to this review, 14 March 2014
hi thanks for writing your review on your stay, yes our building is old and grand and with character, we are refurbishing the rooms to lift the our guests comfort., but , we are pleased to hear that our staff meet your expectations

Regards Darron
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rotorua
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 October 2013

welcoming entrance with beautiful potted plants along front of hotel. The fruit salad at breakfast was tops. Friendly staff. Right in middle of town, plenty of parking. Plenty of character as you would expect from an old hotel.

Stayed October 2013, travelled with family
Helpful?
1 Thank Amanda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neville G, Guest Relations Manager at The Grand Hotel, responded to this review, 14 March 2014
Hi , thanks for writing your review. We agree that our Entrance is grand and fitting the character of the building, but, most off all, we are pleased that our staff made your visit a pleasure

Regards
Darron.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Grand Hotel

Property: The Grand Hotel
Address: Corner St. Hill & Guyton Streets, Whanganui 4541, New Zealand
Region: New Zealand > North Island > Manawatu-Wanganui Region > Whanganui
Amenities:
Bar / Lounge Casino and Gambling Free Breakfast Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #10 of 26 Hotels in Whanganui
Price Range (Based on Average Rates): £
Hotel Class:3 star — The Grand Hotel 3*
Number of rooms: 53
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