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“Service with a smile”

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Whanganui River Top 10 Holiday Park
Certificate of Excellence
Reviewed 11 July 2009

We had a fantastic stay at his holiday park and the warmth of welcome was much appreciated after a very long trip. We loved the owners' sense of humour - they made us feel special and at home. Nothing was too much trouble for them. There its so much to do at this park which is especially good for families, but you do need to stay for more than just one night! Ask about the rope swing. We appreciated the high standards of their facilities.
P and E Evans

  • Stayed: April 2008, travelled on business
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2  Thank cheekyus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wanganuilover, owner at Whanganui River Top 10 Holiday Park, responded to this reviewResponded 16 July 2009

Thank you very much Cheekyus - we enjoyed hosting you and we hope you have the same experience through NZ - when ever you past Wanganui again we will love to catch up with great customers who we call our friends now.

You have a great trip and God bless America

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204 - 210 of 215 reviews

Reviewed 9 May 2009

On arriving in Wanganui - from South Africa - we were very impressed and really happy with everything that management of Wanganui River Top 10 Holiday Park had to offer us.
They went out of their way to make our stay most comfortable. We asked if they could suggest a restaurant for dinner - but after having driven the whole day, my husband was not keen to go out for dinner - so we decided to order in from the menu given to us.
We enjoyed the meal and were happy to pay the additional service fee for the ordering and for the service of delivery to our door.
They go the extra mile for their guests. Thank you

  • Stayed: December 2008, travelled as a couple
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2  Thank sunshineSouthAfrica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wanganuilover, owner at Whanganui River Top 10 Holiday Park, responded to this reviewResponded 16 July 2009

We pride ourselves on our services and love hosting - we love our town and sharing it with our guest is our aim. Enjoy your great livestyle and thank you for your support.

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Reviewed 24 March 2009

We have just spent a night in a campervan at this holiday park and whilst I can't fault the lovely river views and the great showers I must warn you of the dishonest manager 'Andre'. Please be very very careful here. First he charged us for an extra child when he knew exactly how many people we had. But here's the really bad part - he tells you at check in that a chinese restaurant delivers to the park and gives you a take away menu. It's not the real menu though! It's one he made up himself to look like the real chinese menu, but with the prices increased between 50 - 100% for every item! He doesn't tell you this mind you, and we went ahead and took him up on the offer of phoning through the order for us. It cost us $78. The chinese was great but the delivery man left the docket in the bag that said it cost $50. The following day I queried it with 'Andre' and he grabbed the real docket off me and screwed it up, obviously not happy I'd seen it and realised his cheek. I said it was disgraceful he'd charged an extra $28 just for phoning the order through, and that he had no right to make out it was the real menu he'd given us. He just smirked and said he's entitled to make a business. Note also that the chinese restaurant is not in on this. I'll be contacting them too as I'm sure they will not be impressed. So beware. If you stay here you'll have a nice shower, but you may also be overcharged for the site and whatever you do ask him for the location of the chinese shop and buy it directly from them. Don't trust this man. He's a fraud. Please pass this on. I hate the thought that others will unknowingly be ripped off the way we were. He was so rude about it too. Creep.

  • Stayed: March 2009, travelled with family
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9  Thank Jordiesmum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wanganuilover, Owner at Whanganui River Top 10 Holiday Park, responded to this reviewResponded 17 April 2009

We are open to critisism and we fully understand that we can not be everything for everybody, but this guest unfortunately posted incorrect information - her husband booked a site for 2 adults and 2 children and correctly was charged accordingly on arrival. When it was discovered that 1 child is an infant, he was immediately given a refund - they were not charged for 2 children, but correctly for 1 child. We can only assume that her husband did not inform her accordingly.

For the rest of the review, we object to the personal attack that is launched and the use of abusive terms like "dishonest", "creep" etc.

We operate our business in an honest way and offer services to our guests to make their stay comfortable and relaxing. If these services do not suit guets, they have the choice not to use them.

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Reviewed 26 August 2007

This must have been our 5th or maybe even 6th stay at the Whanganui River Top 10 Holiday Park ! The facilities and ablusions are of an extremely high standard. We love the family friendly park and even though it is next to the river, everyboby at the camp always keep an eye out for any wondering kids. It is a great camp and we have stayed in a motel unit, a kitchen cabin on one of our trips, a self contained unit on another and have camped in our tent three times. The main reason for us going back every time will have to be the children - they love the camp and if they are happy, so are mum and dad! We have formed lasting friendships with other campers, the staff as well as the owners. If you would love to experience unbelievable hospitality and superb ablusions, I would have to suggest a trip to the Whanganui River Top 10 Holiday Park!
Maritz, Marthie and family, Masterton, New Zealand.

Stayed: January 2007
2  Thank Benji64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2017
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Stayed: April 2016
Thank Pairawfreestyle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jeannem131, Manager at Whanganui River Top 10 Holiday Park, responded to this reviewResponded 29 May 2017

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Reviewed 24 December 2016
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Stayed: December 2016, travelled as a couple
Thank SimonLeiden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 April 2016
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  • Stayed: February 2016, travelled with family
    • Value
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Thank Fabio_Ramos_BR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Whanganui River Top 10 Holiday Park

Address: 460 Somme Parade, Whanganui 4500, New Zealand
Region: New Zealand > North Island > Manawatu-Wanganui Region > Whanganui
Amenities:
Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 12 Speciality Lodging in Whanganui
Price Range: £43 - £68 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Whanganui River Top 10 Holiday Park 4.5*
Number of rooms: 33
Official Description (provided by the hotel):
If you are looking for a holiday park in the lower north island of New Zealand, look no further. Rated 4*plus by Qualmark and situated on the banks of the Whanganaui River, this park has everything you need for a perfect holiday. Free Wifi for all guests. Accommodation options to suit every budget: Deluxe motels, serviced self-contained units, cabins & large tent and van sites, some right on the riverbank. Superb facilities include an outdoor heated pool with slide, jumping pillow, 2 adventure playgrounds, bouncy castle in the summer, petanque, volleyball, slack line, hammocks, covered or outdoor BBQ areas, Sky TV, and much more. You can hire trikes for the kids to ride around on, you can hire kayaks to explore the river for yourself, or you can relax in the private spa pool looking out over the river. With a friendly team always willing to help you get the most out of your stay in the Wanganui area, this is more than just a stop over, this is a destination! ... more   less 
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