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Lodge Bordeaux
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Reviews (170)
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All reviewsspa bathheated poolsized kitchenlarge bathroom includingmini bar in the roomquality accommodationlittle touchesdiscerning travellerbalcony areaone bedroom suitelocal thingsappointed bathroomthe wi fiawesome staygreat amenitiesbusy roadplace to stay
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Reviewed 10 August 2010

My husband and I booked here for business (we stay in 20-25 motels and holiday homes per year all over NZ for our work) with our student son in tow, with one of our main criteria being met per the "For your comfort" section, namely Fast Internet Connection. We arrived, checked in, unloaded our luggage & asked for the password. Oh there's no password, we were informed, there's the cable over there in the corner....for one user....and with a substantial charge, if memory serves maxing out at $14 per day! We expressed dismay at this bit of news because "fast internet connection" was listed (and as of this writing still is listed) between "hush glass windows and sound proofing" and "DVD players", "Sky TV", and ""Heated Swimming Pool"...none of which there is naturally, no additional charge for. So why is something so necessary to today's business travelers who may have colleagues staying together needing a wireless connection NOT included in the room tariff at such a very posh establishment? And isn't it a bit odd that a chargeable item would be tucked in amongst amenities that are so very clearly included with the room. We politely expressed our dismay again, explained why we believed it was included with the room rate, that it was an amenity we put near the top of our list when selecting accommodation.

Although the quite short internet cable instead of wireless was archaic and inconvenient, we nevertheless attempted to bargain to include a basic amount of internet time with our room rate. We were met with a very frosty and condescending reply with not so much as an "I can see how you might have thought it was included as it was lumped with the basic room amenities" comment. We were told that people that drove Rolls Royce automobiles stayed there & had never complained, possibly meant to lump us in with the "common" people. ?

Yes it is an attractive and well-appointed establishment, but no we were not impressed with the "I can do without you quite easily" attitude of the manager-ess, so we re-packed our belongings and moved to another motel. The fact that in the many months since we were there, the online listing has yet to be clarified is what has finally prompted me to write this review.

  • Stayed: February 2010, travelled on business
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1  Thank SmilinNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2009

Extremely clean 2 bedroom unit next to the pool, very comfortable with lovely furnishings. Lots of room, friendly proprietors, will stay again when in Whangarei. Quiet.

  • Stayed: November 2009, travelled with family
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Thank ClarinAuckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 November 2009

Have stayed in a lot of places in NZ but this has to be the one of the best. The rooms were spotless and beautifully set up and luxourious. The mini bar was well stocked and there were snacks available at a cost. The bathroom had a double spa bath and even had a special candle holder with a tea candle for that romantic evening. We had our own private balcony which just finished it all off. There was also a large selection of dvds available at the office which were available.

  • Stayed: November 2009, travelled as a couple
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1  Thank LotsaBlondeMoments
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 January 2018 via mobile
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Stayed: January 2018, travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lodbord, Owner at Lodge Bordeaux, responded to this reviewResponded 6 February 2018

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Reviewed 27 March 2017 via mobile
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Stayed: March 2017, travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bordeaux361, Owner at Lodge Bordeaux, responded to this reviewResponded 31 March 2017

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