Arrived at the Kingsgate early evening & found the hotel with ease. The Kingsgate reception staff were friendly & helpful.
Our room was located in the middle of the two storey block of units. The room was clean but very dated & had very strong smell of mould or water damage, but we couldn't not find any evidence of offending odour (yet).
TV & all room appliances work great.
The bed was comfy & slept well. It was upon showering we discovered the cause of the offending odour. Having placed my cloths on the floor ready for throwing on after my shower I discovered they had somehow gotten very wet. I thought I had been very diligent keeping the shower curtain closed, but investigated my possible shower curtain error anyway. To my relief there was no shower curtain placement issues on my part, Worse!!
I discovered my cloths (jeans, soaks, shirt, smalls & new expensive Ice Breaker jacket) had all become wet due to plumbing leaking from behind the toilet, Gross. Further investigation of the bathroom indicated this may have been going on for a while with water damaged skirting etc in bathroom & damp carpet at doors edge.
I informed morning reception on checking out, they said they would investigate & only offered us a $20 refund on room rate. It cost $16 to get jacket cleaned.
But hey I'm sure that's just an isolated incident.
- Official Description (provided by the hotel):
- Situated right in the centre of Greymouth, The Kingsgate Hotel Greymouth is perfectly located for easy access to the West Coast's spectacular scenic attractions. Only 300 metres from the Tranz Alpine train station and Intercity bus terminal. ... more less
- Reservation Options:
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- Also Known As:
- Greymouth Kingsgate Hotel