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“Good value”

The Pier Hotel Restaurant
Ranked #1 of 58 Restaurants in Kaikoura
Certificate of Excellence
Price range: US$9 - US$27
Cuisines: New Zealand
More restaurant details
Restaurant details
Good for: Bar Scene, Child-friendly, View, Local cuisine
Dining options: After-hours, Dinner, Breakfast, Reservations
Description: The site is superb and undoubtedly the best outlook in Kaikoura, with panoramic vistas of the Kaikoura Ranges and sweeping views of Ingals' Bay from the bar, balcony and restaurant. Come and see for yourself.The Pier Hotel has been under new management as of 1st October 2013, so come on in and have a beer, try our menu (with fabulous desserts) made fresh each day for lunch and dinner, we would love to see you! Reservations advised for evening dining.
Cambridge, United Kingdom
Level Contributor
61 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“Good value”
Reviewed 28 November 2013

Slight mix up with the order but this was sorted quite quickly. The food and wine was very good and reasonably priced. The staff were very friendly. Fish was excellent.

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Philip N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pier K, General Manager at The Pier Hotel Restaurant, responded to this review, 29 November 2013
Thanks for your review and the feedback!

Apologies once again about the mix up with your order; we've discussed the issue with the team on how this could have been avoided. We are very pleased it got resolved promptly and glad you enjoyed your fish so much!

Kind regards,

The Pier Hotel Kaikoura
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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563 reviews from our community

Visitor rating
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    13
    13
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Spanish first
  • Any
English first
Wellington, Wellington, New Zealand
1 review
“Delish Food served with a smile!”
Reviewed 22 November 2013

Enjoyed the falafel open sandwich, especially the super long beer battered seeming chips! Waitress was very genuinely friendly and lovely. We were starved and didn't have to wait long for our meals at all, we had arrived at about 2.45pm when the menu said they stopped serving lunch at 2, yet there was no problem at all. Great times.

    • Value
    • Service
Helpful?
Thank Harriet V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“How not to serve a customer...”
Reviewed 21 November 2013 via mobile

Disappointing...

Ordered the New York steak.

They are an award winning steak restaurant.

The steak arrived after an hour and looked beautiful.

However my medium rare ordered steak was medium well & that's being generous.

They offered to correct this, but what came out was actually quite disrespectful.

My New York cut was now 2 incredibly thinly cut steaks cooked as before... We are now nearly two hours from ordering.

Oh and my sides were not refreshed.

They offered desert, but having lost faith in the cook, we had to decline.

Although we offered to pay for the steak, they kindly removed it from the bill, however they did charge for a glass of wine that we did not have.

Truly disappointing...

Visited November 2013
Helpful?
Thank Richardr88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pier K, General Manager at The Pier Hotel Restaurant, responded to this review, 23 November 2013
Thanks for taking the time to write a review about your experience at The Pier Hotel.

Your feedback is much appreciated as we take every review seriously. We're truly sorry you didn't enjoy your experience at our restaurant. Unfortunately we have had some issues with one of our chefs but this has been since resolved.

In reference to your concern about the extra wine glass, rest assured that it had been removed from your final bill along with your steak. Apologies for the misunderstanding. It pleases us that our Maitre'D took the steps to improve your experience by offering free dessert.

The new owners and management have been working very hard to improve the standard; we pride ourselves for our quality food, service and atmosphere.

Kind regards,

The Pier Hotel Kaikoura
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
38 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
“Try the pork!”
Reviewed 18 November 2013 via mobile

We recently had dinner here, we got a window seat so we were lucky to have pretty amazing views. The food was so yummy, traditional pub food with a modern flavor. We went on a Thursday night, it was pretty quite, maybe laking a bit in atmosphere but the staff were nice and the food was amazing.

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Birch84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pier K, General Manager at The Pier Hotel Restaurant, responded to this review, 23 November 2013
Thanks for letting us know about your dinning experience at The Pier Hotel.

We're glad you had a great meal and enjoyed it thoroughly! The view is definitely one of the best parts of living in beautiful Kaikoura.

Thanks again and hope to see you back soon.

Kind regards,

The Pier Hotel Kaikoura
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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