Firstly, the only reason we stayed at Donegal House was due to being in an organised group. On arrival we left our bus to be greeted by all the rubbish and junk piled along the front of the building. Not a good look. We were allocated Room 14. It is the smallest room they have and being right beside the kitchen preparation area is the noisiest! We were told there were no more rooms left so had to accept it. We went into the restaurant/bar for a drink and meal and when ordering were told there would be an hour wait as they were busy. When the meal finally arrived it did not have the roast potatoes listed, just some overcooked lukewarm chips. I was told they could redo the meal but decided not to wait any more and ate a very below average meal. My wife and friends all had to ask for deserts which were supposed to come after their meals. When we returned to the room for the night I removed the bedspread and pillows to reveal a disgusting mixture of dust, dirt and dead insects. I called the manager who agreed that it was unacceptable and offered us another room which came as a surprise as we were told earlier there were no rooms left! The room had apparently been vacated that morning, a day early and we were offered this. We were told the room had been serviced but the sheets looked as though they had not been changed on the main bed, but as it was late by this stage and we were very tired I still slept there but my wife choose the single bed which had fresh sheets. What a place. Never ever again !!
- Official Description (provided by the hotel):
- Donegal House 'The Little Irish Pub in the Country'. Steeped with history of the Boyd family who came from County Donegal, Ireland in 1865, with host Murray Boyd continuing the Irish hospitality. Offering 30 Ensuite rooms, Bar, Restaurant, Function facilities, Gardens & Lakes enjoy the warmth & humour that Donegal House is now famous for. You don't have to be Irish to appreciate the atmosphere & hospitality dispensed at this Kaikoura landmark. ... more less
- Reservation Options:
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- Also Known As:
- Donegal House Hotel Kaikoura