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“Golden Chain Motel” 1 of 5 bubbles
Review of Willowbank Motel

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Willowbank Motel
Ranked #20 of 20 Hotels in Kaikoura
Brisbane, Australia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Golden Chain Motel”
1 of 5 bubbles Reviewed 1 April 2013

After our recent trip to New Zealands South Island our accomadation was in Kaikoura at the Willowbank Motel the room was very musty smelling after having a shower there , the greeting we got was rude because we arrived early but after a six hour drive all we wanted to to settle into the room but no we had to kill 2 hours before we could get in , we even got told where we could park our car . The fire safety info was hidden on a wall behind a cupboard you couldn't read . I must say after read a number of reviews on the Golden Chain voucher system we wouldn't use them again as we felt we were treated rather poorly .

Room Tip: Would not pre book any rooms again when we are self driving , there was plenty of options to book yo...
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  • Stayed March 2013, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank ozkitkat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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82 reviews from our community

Traveller rating
    13
    16
    24
    15
    14
See reviews for
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Rating summary
  • Sleep Quality
    3.5 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Blenheim, New Zealand
1 review
1 of 5 bubbles Reviewed 17 March 2013

What can I say ! but this place is not at all suitable. After viewing the rooms we decided not to stay ( although they still took all our money and would not give us a refund so we lost $465.000) the rooms were disgusting. The smell was something that we would not put up with--- the holes in the carpet, walls, mixed matched second furniture with gouges and lack of cleaniness were dissppointing to say the least. But the smell was something else. I could not let my visiting American relatives stay in these rooms I was so embarrassed that New Zealand/ Kaikoura would accept and have this level of accomodation available. Kaikoura prides itself as a Tourist distination but they really need to address the level of service and the quality of motels that are available to visitors to the region.

Room Tip: My only tip is Don't Stay Here !!!!! ever. There are other quality motels available.;
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  • Stayed March 2013, travelled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Leanne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Kaikoura hotels

Mentor
Level Contributor
79 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
2 of 5 bubbles Reviewed 16 March 2013

This was the only place of the 8 we stayed at that we would not stay at again. We would not recommend it to others. Having said that, it did appear clean and we slept well enough on the mattress. Our room was away from the road, so it was quiet, and the shower had a good flow. I would say it's the kind of place a man might be OK with, but most women would probably not be happy with. We feel there are probably better choices in this town and we were stuck here because we made the reservation fairly late in the trip planning process and had less choice. The room furnishings were very shabby and mismatched in both color and style. The bedspread was old, with a hideous pattern. The curtains at the front were ancient, ugly, and thin enough to see through. The back window had no curtain at all, just a basic plain roller blind. There were 3 flying insects in the room and several baby spiders. Lighting was poor and unflattering--there was one ugly old wall lamp above the center of the bed, with no lamp on the single bedside table. All the furniture looked like it was picked up at the side of the road on trash day. The carpet was old and stained. Why does all this matter if the place was clean and I slept good enough? Because when a room is so shabby, old, and poorly decorated, it makes it seem dirty even if it is clean. It just looks depressing and I don't want to feel that way on a once in a lifetime trip to such a fabulous country.

Room Tip: Rooms away from the road are quieter, also cars must be parallel parked by the curb so make sure you...
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  • Stayed February 2013, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank peela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington, DC
Level Contributor
237 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
3 of 5 bubbles Reviewed 15 February 2013

Willowbank Motel is basic accommodation with poor bedding. The rooms are very small and the bedroom in the one bedroom unit is practically wall to wall bed because the room is so narrow. The bathroom was the best part of the unit as it was large with a nice sized shower.

As a 3-star motel it is, at best, at the low end of the average scale. This may be a prefab facility as the walls were so thin we could hear the conversation in the next room and the wall separating the front room and the bedroom is only a 3/4 wall. It is okay for a night, but if you are going to stay longer look further.

  • Stayed February 2013, travelled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Nana_JP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 18 November 2012

Shabby furniture, shabby service. The glass covering for the ceiling light fell and shattered - the place desperately needs an upgrade or at least better maintenance. We left within a couple of hours with no refund, no apology and no hesitation...Aspen Court down the road was superb.

  • Stayed November 2012
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Jill L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madrid, Spain
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 14 October 2012

The rooms are spacious, clean and well equipped and the motel is very close to the town's center. There's a computer at the reception to check the internet, but the Wifi doesn't work very well, so avoid buying wifi credit.

  • Stayed October 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Sebasizquie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland, New Zealand
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 6 September 2012

Well located, and a quite place to stay. We had the family room - big enough for 7 adults. The view behind the room and down the back were awesome. Farm scene, creek and mountains that we did not even know existed.

Room Tip: Look for the specials on Wot if - good price for a family - travelling off peak.
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  • Stayed August 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank H W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Willowbank Motel

Property: Willowbank Motel
Address: 183 Beach Road, Kaikoura 7300, New Zealand
Region: New Zealand > South Island > Canterbury Region > Kaikoura
Amenities:
Children Activities (Kid / Family Friendly) Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #20 of 20 Hotels in Kaikoura
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Willowbank Motel 2.5*
Number of rooms: 12
Reservation Options:
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Also Known As:
Willowbank Hotel Kaikoura

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