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“below par” 2 of 5 bubbles
Review of Willowbank Motel

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Willowbank Motel
Ranked #20 of 20 Hotels in Kaikoura
Queenstown, New Zealand
Level Contributor
60 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“below par”
2 of 5 bubbles Reviewed 25 June 2014

While my room was quiet it was horribly outdated, signs of mould around the shower, peeling paint, cracked basin.

I also found the heating woefully inadequate - as it struggled to combat the cold.

Positively the welcome was warm and helpful. This will be an excellent stay when/if the rooms are refurbished - currently simply not good enough at the price.

Room Tip: Ask for a room away from SH1 otherwise you will struggle with road noise.
See more room tips
  • Stayed June 2014, travelled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Ian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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82 reviews from our community

Traveller rating
    13
    16
    24
    15
    14
See reviews for
32
26
3
1
Rating summary
  • Sleep Quality
    3.5 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Ashburton, New Zealand
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 11 May 2014

My family stayed over for the week end and after reading negative reports on here i pleasantly surprised to find the room clean and the staff friendly. Ming the manager went out of his way when i told him i wanted to have a barbecue on the Saturday night he cleaned the barbecue and got it all ready for us. I stayed in a room with a queen bed and the room was clean and well serviced. My son stayed in a 2 bedroom unit and that was also clean and well serviced. Thanks again and a nice place to stay.

  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Fozziefoster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
133 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 bubbles Reviewed 26 April 2014 via mobile

We stayed here for one night. There were five of us and we were accommodated in one unit with two bedrooms. The place was clean and the linen fresh. What lets the place down is the tired décor, though the carpets look new or near new. The place was full. If you stay here, be prepared for backpacker standard. It is not flash. Out of interest, I tried to weigh the competition in Kaikoura. It was hard from the outside, but motels I saw looked similar.

  • Stayed April 2014
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Scribo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 19 April 2014 via mobile

Told by information centre (who rang willowbank on our behalf) that there was a room for 6. We drove around there straight away and were ignored for 20 minutes . Man with dirty gloves on finally reluctantly dealt with us, after we rang the bell lots. He said as computer network down they may have let the room already to someone else, so couldn't let us have it... yet...!!! And, as they couldn't check, -would we wait..? --we pointed out it could be hours before it was going again.!!!!! Asian man pretended not to understand us when we put it to him the simple question; why he had said there was a room, and brought us there. ... ...It was obviously just to make sure they had the room filled to make money., - no matter who they would inconvenience in the process. . they were "putting a dollar each way " so to speak, and using us. Unreliable management.

Stayed April 2014, travelled with friends
Helpful?
1 Thank Prue H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Kaikoura hotels

Christchurch, New Zealand
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 bubbles Reviewed 17 April 2014

Having read the reviews, we knew not to expect too much. What the Willowbank offered that couldn't be duplicated elsewhere was a unit that would accommodate an extended family of seven. On that, they delivered: a large unit with one double and five single beds. Plenty of space for all.

On the down side, the place had a funky smell. It was clean but just had a chemical sort of smell - like the smell of new wooden furniture. It was especially bad when any of the kitchen cabinets were opened. With that said, everything was clean.

Good or bad, depending on your perspective, was the museum quality of the place. Other than a new TV, it seems nothing has changed during the past 40-50 years. Just like stepping into 1960-something...

Oh, and service without a smile. The young man in the office did his job just fine but no credit for doing anything more than that.

  • Stayed April 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Puxi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Worcestershire
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 16 April 2014

This accommodation was a two bedroomed one with lounge/dining, kitchen and separate bathroom. It was basic, spotless and had everything we needed. Free tea bags, coffee and milk is in the kitchen to start you off. There was a separate laundry which is very convenient if your travelling light. The managers were very helpful too. Very convenient but not walking distance to the town. The town itself if great and several places to eat. Food was excellent wherever we ate. We went whale watching and saw four Sperm whales and it was very exciting to see them dive giving us the opportunity to take photos of their magnificent tails entering the water.

  • Stayed February 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Patricia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Staverton, United Kingdom
Level Contributor
140 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
2 of 5 bubbles Reviewed 18 March 2014

We got this got for $90 on booking.com but it wasn't even worth that. Very tired and dated. Top cover on the bed in need of a wash. Sheets clean - wouldn't have stayed if this had not been the case. Nothing to recommend it and also a fair way out of town.

  • Stayed March 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank LancashireLass21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Willowbank Motel

Property: Willowbank Motel
Address: 183 Beach Road, Kaikoura 7300, New Zealand
Region: New Zealand > South Island > Canterbury Region > Kaikoura
Amenities:
Children Activities (Kid / Family Friendly) Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #20 of 20 Hotels in Kaikoura
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Willowbank Motel 2.5*
Number of rooms: 12
Reservation Options:
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Also Known As:
Willowbank Hotel Kaikoura

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