Upon researching for unique properties in NZ, the Hapuku Lodge came up several times and it just meant that we had to try it during our honeymoon. This was also our most expensive and luxurious spend throughout the entire trip...so the bar was set very high! While the experience generally met our expectations, there are some areas I feel require improvement.
I'm not sure if it was that period of time but there seemed to be a lack in staffing. Reception and housekeeping always took some time (or even a few tries) to answer our phone calls, and were not prompt in delivery. Staff were not upfront about additional costs as well - while booking the room, it was clearly stated that dinner was included within the nightly charge. This was not the case as we found out during checkout. Even though my husband's meal had no surcharge, mine did - nearly NZD 100 more - and this was not highlighted to us upon ordering. Either way, the food was excellent and we would not have mind paying this but a mention would have been appreciated.
I also felt like some of the amenities did not quite suit its luxury brand - e.g. coffee, hot chocolate and tea sachets. The room's decor also seems rather dated and some upgrading might do it good. Having said that, I must commend the owners for the concept - the lodge as a whole is very unique and the views are breathtaking! With some improvements, I'd recommend the lodge to others who are willing to spend more for a special experience.
- Official Description (provided by the hotel):
- Hapuku Lodge and Tree Houses is distinctive boutique luxury accommodation set on a deer farm and olive grove in one of the world's most beautiful locations, between the Kaikoura Mountains and the Pacific Coast of New Zealand's South Island. ... more less
- Reservation Options:
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- Also Known As:
- Hapuku Hotel Kaikoura