We booked this trip as we thought it would be a better option than the boat as you'd be able to see the whales from above and get a perspective of their size. In hindsight, I think we would have preferred the boat.
We made our own way to the airfield and we then hung around for ages. Apparently a whale had been spotted earlier and we were going to wait to see if we could catch it when it came back out again. Eventually we got going over an hour later and just as we were about to leave a 'late comer' arrived and jumped on the plane with us. Call me cynical but I couldn't help but think our delay was so that they could get the only person booked onto the 11 o'clock trip with some others. I may be wrong of course....
Luckily we did get to see a whale so it was worth the wait. We did get the size perspective however I would think you'd get a better look from the boat. We were only in Kaikoura for one night specifically for this activity so I guess we were less likely to have this cancelled than a boat trip.
It was expensive and I don't think it was great value for money.
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