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“A very comfortable 1 night stay here”

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Kaikoura Apartments
Ranked #5 of 20 Hotels in Kaikoura
Certificate of Excellence
Singapore
Level Contributor
83 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“A very comfortable 1 night stay here”
Reviewed 19 November 2013

When we arrived from the Lavender farm (where we stayed in for 1 night), the host was not too friendly. She showed us to our premier suite and went around the apartment grumbling about how housekeeping was tardy etc.

The room itself was spacious and the kitchen had top of the line equipment, you can tell a lot of money has been put in for the furnishings and the equipment. The view was great, location was easy and overall this was a comfortable stay.

The next morning, we checked out, and the same lady took our room key without even a thank you and she left to do her stuff behind. I am not sure why this is number 1 on TA. View is there yes but the service was lacking. If not for the fact that the lavender farm was full for that night, we would not have stayed here.

Good location but sterile service.

  • Stayed November 2013, travelled with family
    • Value
    • Location
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Helpful?
Thank Michloh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WavesKaikoura, Owner at Kaikoura Apartments, responded to this review, 20 November 2013
I am so sorry that this was your experience. It doesn't sound like me and I cannot find a booking in your name however your description of the apartment sounds accurate however this does not sound like "A very comfortable 1 night stay here".

We are generally praised for our cleanliness and friendliness which is not achieved with poor staff and unfriendly management.

I do recall a day when I checked in a guest only to find many minor errors in the apartment which is unusual but embarrassing and that staff member no longer works here- I can only apologise if I came across as unfriendly. As for the checkout experience I generally ask guests where they are going, wish them safe travels and enquire about their plans. I cannot imagine that I would just have taken your keys without a thank-you.

Please accept my apologies if you were offended.

Kind regards

Liz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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411 reviews from our community

Traveller rating
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    7
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    6
See reviews for
157
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (86)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • Russian first
  • Spanish first
  • Any
English first
Thornton, Australia
Level Contributor
82 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 17 November 2013

Once again Tripadvisor pointed us in the right direction. These are really lovely apartments. Two bedroom 2 bathroom, only used it as a one but used the laundry facilities in the main bathroom. Beautiful king size bed, lovely bathroom with heated towel rails. Free Wi Fi, excellent cooking facilities. Cable TV DVd & CD player. We stayed here two nights, my husband ate his freshly cooked crayfish from the caravan on the beach on the balcony. What a view that is overlooking the beach & snow capped mountains. Walked to dinner next door @ White Morph Restaurant. Wonderful location walked along beach at night. Can walk to town, but we had a car. Nice to have fresh milk in a little glass bottle. Thank you Liz for a wonderful stay. Loved it.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Lulu09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vienna, Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 November 2013

An excellent value for a family. Extremely well stocked for a significant stay with everything needed for cooking plus great washer and dryer. Rooms airy and bright and in spotless condition. Very close to Whale and Bird watches. ( Walk to Albatross Encounter. ) Easy drive to seals. Walk to dining and a number of restaurants. The Indian restaurant was notable as was the place right next door.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank pups12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christchurch, New Zealand
1 review
Reviewed 27 October 2013

Excellent accommodation, very tidy, clean and well placed. Easy walking distance to local shops, restaurants and attractions. Found quite a few "Treasures" for any of the "Geo-cache Hunters" out there, Will definitely come back again, highly recommend.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrew W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Verona, Wisconsin
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 October 2013

Family of 3 visiting New Zealand for the 1st time. This place is truly perfect-perfect-perfect! Location is RIGHT across the street from the ocean! Views from the balcony were incredible. Super spacious apartments! PLENTY of amenities! Hosts were friendly and helpful. We would never hesitate to recommend this property to anyone visiting Kaikoura!!

Room Tip: Can't miss, but ask for an ocean view.
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  • Stayed July 2013, travelled with family
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Helpful?
1 Thank BearFam2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bethesda, Maryland
1 review
Reviewed 24 October 2013

Perfect spot to enjoy Kaikoura. We had a lovely two-night stay here as we made our way around the South Island. We were amazed at how spacious and well-furnished it was with two bedrooms/full bathrooms, laundry, wonderfully well-equipped kitchen and a beautiful view of the ocean and mountains both at sunrise and sunset. Everything was perfectly clean and the hosts were helpful and friendly. Highly recommend and excellent value for the price.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Melissa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christchurch
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 October 2013

As much travelled guests, all four of us couldn't speak highly enough of our stay at the Waves. Wonderful hosts, great spacious and spotless accommodation. All the comforts of home away from home. Would definitely recommend the apartments to anyone wanting an unforgettable break away in Kaikoura.

Room Tip: Higher floors have wonderful sea views.
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  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank KAS77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kaikoura Apartments

Property: Kaikoura Apartments
Address: 78 The Esplanade, Kaikoura 7301, New Zealand (Formerly Waves on the Esplanade Kaikoura)
Region: New Zealand > South Island > Canterbury Region > Kaikoura
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Shuttle Bus service
Hotel Style:
#1 Family Hotel in Kaikoura
#3 Romantic Hotel in Kaikoura
#4 Luxury Hotel in Kaikoura
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Kaikoura Apartments 5*
Number of rooms: 11
Reservation Options:
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Also Known As:
Waves On The Esplanade Kaikoura Hotel Kaikoura

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