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“Great Staff, ok Room.”
Review of Mantra Hervey Bay

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Mantra Hervey Bay
Ranked #9 of 23 Hotels in Hervey Bay
Sydney, Australia
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great Staff, ok Room.”
Reviewed 8 July 2014

Stayed for 3 nights on 5 -8 July. Talked to several Reception Staff during my stay and they were all very friendly and helpful.
My Room on the 3rd Floor was ok, seemed very secure, but the walls were in need of a freshen up and very little milk for coffee/ tea.
The Hotel Parking was extremely secure!
Good location with nice food available at Chit Chat Café for Breakfast, and the Boat Club for other meals.

  • Stayed July 2014, travelled solo
    • Value
    • Rooms
    • Service
Helpful?
2 Thank pommyleigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
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Wagga Wagga, Australia
Level 6 Contributor
101 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 6 July 2014 via mobile

Based on reviews I booked three nights. The fact that Hervey Bay outside
whale watching season and if you aren't trekking to Fraser Island ,is really as dull a retirement village you can find. None the less, the Mantra offers very clean rooms, a lovely view over the marina and a couple of options for dining nearby. I had a 1 bedroom apartment, great facilities to dine in, laundry etc. but a lousy couch and very ordinary mattress. One weird thing was that ever tine you pugged your 'key' back in , everything came back on, both TV's, aircon etc, which meant you spent the first few minutes back in your room turning things off again.
Reception staff efficient but not too observant. When you walk in wearing full leathers with a motorcycle parked out the front, I suggest they don't tell you where to park your car ! But parking if free and secure, even has a spot for a motorcycle!

Stayed July 2014, travelled solo
Helpful?
2 Thank Nangus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level 5 Contributor
82 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 4 July 2014

Stayed here for a work trip, just one night. Was on the fourth floor with excellent views over the Marina. Room was a good size for a hotel room and there was a nice balcony. Can walk to Hervey Bay Boat Club and other restaurants in the marina precinct. Check in was quick and staff are friendly. Would stay here again. There is a great place for breakfast called Café Aubergine which is part of the resort.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank cdchiken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julie G, Manager at Mantra Hervey Bay, responded to this review, 6 July 2014
Thank you for your 4star review, yes I have to agree with you are location is 5star, especially for those guests who enjoy Hervey Bay over the Whale Watching months - we are just a 2min walk to the marina.
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Brisbane, Australia
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 July 2014

We booked a 1 bedroom unit and received a complimentary upgrade to a spa unit which was lovely. The bed was a little too firm for our liking but everything else in the unit was great. Great view across the marina. On the Friday night at about 7pm we decided to order room service from the Cafe Balaeno whose menu was in the room. We were told they were too busy to do room service! We would not have minded waiting for the delivery but to be told an outright no was quite rude. So we went down to the half full restaurant and waited to be seated. A group came in behind us and the wait staff bypassed us without commenting to us at all and started to seat the group! We left in disgust and ate at the Boathouse cafe next door. Excellent service and food. They even made oysters mornay for us which was not on their menu. Mantra would be much better off having the Boathouse menu in their rooms instead of a place that can't provide any service at all!

Room Tip: Spa units are great! Just don't expect and room service at all.
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  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Traveller_comfort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle, Australia
Level 4 Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 25 June 2014

We booked the Mantra by luck and some reviews. It proved to be a good place for our before and after of Fraser Island. The staff were friendly and helpful. Local eateries were good as well. Chit Chat Cafe dor breakfast is recommended.

Room Tip: As most rooms have a spa bath, if you need easy access please tell them
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank herbie2448
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julie G, Manager at Mantra Hervey Bay, responded to this review, 6 July 2014
Thank you for your review. I'm glad our team were able to WOW you with their amazing service.
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Rockhampton, Australia
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 June 2014 via mobile

Room was comfortable. 1 BR apartment...great views of the harbour #429. Couple of things need maintenance but guy at reception pleased we advised him of this. Restaurants close by looked lovely but booked out!! Next time :)

Stayed June 2014, travelled with friends
Helpful?
3 Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julie G, Manager at Mantra Hervey Bay, responded to this review, 6 July 2014
Thank you for your informative review. I'm so pleased to hear the team were able to sort out the minor issues with your apartment. We hope to see you again, soon.
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Gold Coast Australia
Level 6 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
Reviewed 22 June 2014

My partner and I were driving from Mackay down to the Gold Coast and we decided to stay at Hervey Bay at Mantra Hervey Bay on our friend’s suggestion. My goodness I had no idea that the location the view and the Hotel was this good, it exceeded all my expectations. We booked a one bedroom river view self contained apartment and what can only be described as spacious and clean with everything one could possibly require, plus 2 TV’s one in the lounge and mine in the bedroom lol, king size bed and wonderful spa bath. …everything was just a WOW. It was on the 6th floor overlooking the Marina the view reminded me of a picture postcard ……outstanding.

As we were carting a vintage trail bike we were offered 3 types of car accommodation a lock up gated parking area an unlocked gated parking area or our own private garage for a very small fee of $11.00 per night. Bargin for peace of mind.

The whole Hotel was beautifully maintined with an amazing lagoon pool and I noticed they also had pool access rooms. There were amazing places to dine either side of the Hotel and you could order room service from them as well……would I stay there again…yes…would I recommend it to friends…yes…..a marvellous place to stay. I have included pics, you will see the types of lock up car accommodation and the two buildings are of the Mantra from the Marina aspect. Enjoy.

Room Tip: All I can comment on is that we stayed on the 6th floor and had a wonderful view
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank chez1313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julie G, Manager at Mantra Hervey Bay, responded to this review, 6 July 2014
Awsome.... Sounds like we just nailed it, WOW, WOW, WOW!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mantra Hervey Bay

Property: Mantra Hervey Bay
Address: Buccaneer Drive, Urangan, Hervey Bay, Queensland 4655, Australia
Region: Australia > Queensland > Fraser Coast > Hervey Bay
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
#5 Luxury Hotel in Hervey Bay
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mantra Hervey Bay 4*
Number of rooms: 156
Official Description (provided by the hotel):
Mantra Hervey Bay is the region's only absolute marina front accommodation, offering direct access to the Great Sandy Strait as well as being one of the best places in Australia for whale watching. Only three and half hours north of Brisbane or just five minutes from the Fraser Coast airport, Mantra Hervey Bay offers a range of accommodation perfect for your Fraser Coast holiday. Featuring hotel rooms and one, two, and self-contained three bedroom apartments, all rooms include private balconies and cable TV, with most rooms featuring a spa bath. One and two bedroom apartments offer the additional convenience of kitchenette and laundry facilities. Onsite leisure facilities at Mantra Hervey Bay include a swimming pool, sauna, exercise room, BBQ facilities and adjoining restaurants. Free security parking is available. There is also a number of retail outlets including fashion boutiques, a day spa and gift stores within the marina precinct. With an abundance of nature, such as the Great Sandy Strait, Fraser Island and the wetlands, as well as the eco tourism ventures and attractions, Hervey Bay offers something for every visitor. Hervey Bay is an idyllic location to experience the Fraser Coast with Mantra Hervey Bay providing the perfect base to explore all that is on offer. ... more   less 
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Also Known As:
Mantra Hervey Bay Hotel Hervey Bay
Mantra Hotel Hervey Bay
Hervey Bay Mantra Hotel

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