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“Close encounters”
Review of Shayla Sailing Cruises - CLOSED

Shayla Sailing Cruises
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
“Close encounters”
Reviewed 23 August 2014 via mobile

Spent over 2 amazing hours getting up close and personal as 2 whales played around the catamaran. The captain Robbie did his best to keep us comfortable in choppy seas. Thanks Shayla for a great day.

Helpful?
1 Thank Ray K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

78 reviews from our community

Visitor rating
    61
    8
    2
    2
    5
Date | Rating
  • English first
  • French first
  • Any
English first
Brisbane
Level 2 Contributor
3 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
“Don't bother!!!”
Reviewed 23 August 2014

Hard to say whether this trip is any good as they cancelled but didn't bother telling us!! We arrived 20 mins before the scheduled time and quickly realised there was a problem as there was no one on the boat. Rang the company to be told the trip was cancelled! Well thanks for telling us. They claim to have told everyone but we checked our phones and we had NOT been contacted. The hotel that booked our tickets said that Shayla was supposed to contact us directly if any trip was cancelled and our phone number was on our ticket. No excuse!!!
We went straight over to another boat who thankfully could take us. The captain of the new boat commented that Shayla has cancelled their trips a number of times so beware if you book with them....you may not have a trip to go on.....and you may not be told until it is too late!!! Easier to stay clear!

Visited August 2014
Helpful?
3 Thank suerod1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blue Mountains, Australia
Level 2 Contributor
5 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
“Great customer service”
Reviewed 19 August 2014 via mobile

Our trip with Shayla didn't result in a whale sighting as there was a breakdown in the steering, HOWEVER, we were immediately offered a refund or vouchers for another trip or help getting onto someone else's tour. I think you can tell a great deal about how a company manage a crisis and this was done superbly and I congratulate the crew for ensuring calm in a critical situation. Well done! We will be back in a week for our whale watching adventure with Shayla.

Helpful?
Thank Ozquilter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“A whale of a time”
Reviewed 15 August 2014

Amazing experience
Good food
Great entertainment
Great music
Good company
Wonderful captain
Incredible whale information
Nice wine
Coming back again for sure

Visited August 2014
Helpful?
Thank Blondie77777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Wales
Level 3 Contributor
11 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
“Whale of a day :)”
Reviewed 12 August 2014 via mobile

Great day out on Shayla to see the Whales.
Would highly recommend Shayla if you want to be part of a smaller group (we were about 26 on board). We were lucky to see the whales and a couple of dolphins at different times throughout the day.
We had plentiful food and drink and Rob was good fun but knew his stuff.
If you want a fun informal day out go for shayla.

Helpful?
1 Thank Bllew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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