First management mishandled booking. We put this to one side and decided to ignore the long black hairs on the linen. The next day management became abusive when we requested fresh towels. Apparently they refuse to service rooms unless requested by guests, and then refuse to provide clean towels after midday. Facilities were poor (limited cutlery - why no forks in room?, clothes dryer "out of order" and limited AC). I suspect previous reviewer is correct in suggesting this is due to electricity prices. Rooms are tired, dated and in need of renovations. VERY basic facilities for the price (what's with the single liquid substance advertised as shampoo, conditioner and body wash?). Bathroom was tidy but not thoroughly cleaned. I have stayed in dozens of hotels/motels worldwide, including several in Hervey Bay and this was by far the worst I have ever stayed at. I would strongly suggest any prospective guests look further afield. I wish we had.
The only positive thing about this place is the location, which is close to the beach and shops, but so are plenty of other places. When visiting Hervey Bay we usually stay at The Beach Motel (formerly the Green Motel) which always has wonderful service, but unfortunately this was already booked out. Will never stay at the Beachside Motor Inn again, and have advised friends and family to avoid this place as well.
- Official Description (provided by the hotel):
- The Beachside Motor Inn is situated on the Esplanade in Pialba, Hervey Bay directly opposite the beach. With the Central Business District, RSL Club, shops and restaurants 200m behind the motel it makes for a great stay. Now under new management since 1st July 2015 we look forward to welcoming you. ... more less
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