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“Spacious apartments”
4 of 5 bubbles Review of The Bay Apartments

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The Bay Apartments
Certificate of Excellence
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Spacious apartments”
Reviewed 17 April 2014 via mobile

Love ms the big spacious apartments!!! Would have loved
For the apartment to be serviced once or twice whilst staying for the week - but we survived ( just would be a nice touch) . The lift - well omg what a slow lift!!! Sometimes we waited for what seemed like forever ( there is only 5 floors) but other than that it was a lovely place to stay ;)

Stayed April 2014
Helpful?
Thank Kimberley B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBayHerveyBay, Front Office Manager at The Bay Apartments, responded to this review, 3 May 2014
Thank you Kim for taking the time to write a review. We do have a lot of positive responses on the generous size of our apartments and we often get the WOW response from guests upon entering their apartment. Being self contained apartments (and not serviced apartments) we do a service on a 7 day turn around which is unlike most self contained accommodation. During busier periods there can be a wait on the lifts due to the traffic flow of guests and sometimes them being held on a floor by luggage being loaded or unloaded, usually they are quite timely for guests needs. I'm happy that you found The Bay Apartments a lovely place and we hope you come stay with us in the future. Warm wishes, Denise, Derek and the Team.
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137 reviews from our community

Traveller rating
    99
    34
    3
    0
    1
See reviews for
56
42
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9
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • German first
  • Any
English first
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 15 April 2014 via mobile

We visited as a 3 generation family of 6 in July 2013.
On reflection this was the best place of 5 visited in Australia to date. (April'14).
The 3 bed apartment was spacious, well equipped, spotless clean and the hosts welcoming and helpful. It is located superbly, centrally for amenities and the beach, but remains quiet and peaceful.
If ever I should be fortunate to go back to Hervey Bay this is the first place I would try to stay.

Stayed July 2013
Helpful?
Thank Peter K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBayHerveyBay, Front Office Manager at The Bay Apartments, responded to this review, 2 May 2014
Hi Peter, thank you for a perfect score! We are very fortunate to have the largest holiday apartments in Hervey Bay and we agree the location is great, a minute's stroll to cafes and restaurants and straight across the road from one of Hervey Bay's best beaches, what more could anyone want? Hope you have many more happy holidays and look forward to seeing you again if you get the chance to return to Hervey Bay.
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Fernvale
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 March 2014

This 5 star apartment was very luxurious and had the most commanding views. There was everything plus that we needed in the apartment and we felt the cost for the unit was very reasonable. The staff made us feel very welcome and were only too happy to help us in any way we asked. We would go back there in a heart beat.

Room Tip: The top floor is the best.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ady60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBayHerveyBay, Manager at The Bay Apartments, responded to this review, 22 March 2014
Hi Guys,

What a wonderful review. The refurbished apartment you were in is definitely luxury at it's best. So glad you appreciated it and enjoyed your stay. We are always only too happy to help with anything that will make guests holiday the best it can be. We look forward to seeing you again one day and hope all your travels continue in the same way as your Hervey Bay trip. Cheers, Denise & Derek
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Townsville, Australia
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 March 2014 via mobile

Best value for money so far. Friendly and helpful staff. Room was huge for 2 people and had everything you could need. View from 3rd floor straight out over beach. Grounds clean. Facility within walking distance to variety of shopping. Only downfall- if in room above ground floor any access to pool, front gate ( beach side) has to be made via a detour out the back of building and down side (not a major drama just inconvenient).

Stayed March 2014, travelled as a couple
Helpful?
Thank Daviscma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBayHerveyBay, General Manager at The Bay Apartments, responded to this review, 16 March 2014
Hi There,

What a wonderful review. Thank you so much and so glad you enjoyed your stay. It makes us so happy to hear we have been able to provide a perfect stay for our guests. Spending money on accommodation should always be an enjoyable experience and so glad yours was also. Don't forget to call or email us direct when you are re-booking so we can suit your requests for where you enjoy being in the building. Cheers, Denise & Derek
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Maryborough, Australia
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 March 2014

Our daughter recently gave us a beautiful grandson and we were looking for somewhere to stay.The people at The Bay Apartments were extremely helpful and friendly. Rooms were clean and spacious. Bed was Awesome! Although we didn't get much time to relax we found the pool was clean and just what we needed. When we decided to stay an extra night they were only too pleased to help out and even reduced the price for the night. I can't wait to go back and stay longer! The Bay Apartments are extremely clean, comfortable, spacious, family friendly and close to everything you need for a great holiday or just a quick trip! Thank you to the management and staff! You are all brilliant!

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank carmeltoowoomba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBayHerveyBay, General Manager at The Bay Apartments, responded to this review, 16 March 2014
Hello to the happy Granparents!
It was fantastic having you hear and hearing about your second grandchild coming into the world. We are so happy that your stay was so enjoyable and you got time out to relax and enjoy it all. Look forward to seeing you next time, perhaps with pics of the new little one!. Take Care, Denise & Derel
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Adelaide, Australia
Level Contributor
64 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 8 March 2014

We were travelling with another couple and had booked a three bedroomed apartment on the ground level which we were allocated. However on arrival I noticed that it was only a few metres from the front reception and front door area. I queried the possible noise problem but was told that once inside there was no problem with noise. I was still a little reluctant but due to the lift being out of action, alternatives on another floor were not available. The unit was beautiful, friendly staff and with everything needed for a great short break. However, two of the three bedrooms were at the front of the Unit (5) and there was a noise and light issue. I had to purchase ear plugs and on the second day, an eye mask as the rooms were very light due to the reception area light shining into the windows. The curtains were thick but as the windows were at roof level, the curtains were sill length which allowed for the outside light to shine in. We would stay again at The Bay but only in a different apartment.

Room Tip: Unless you are a very heavy sleeper and don't need a darkened room, avoid Unit 5.
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  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kathy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBayHerveyBay, General Manager at The Bay Apartments, responded to this review, 16 March 2014
Hi Guys,
It was lovely of you to take the time and effort to complete a review of our property. It was wonderful to hear you will be back to stay again. Please book with us direct on the phone or email next time so we can locate you in a quieter spot. The ground floor apartments are usually occupied by families and as such noise is usually not an issue with kids running around but there is no problem with suiting your requirements next time around if we are aware. Thanks again. Kind Regards, Denise & Derek
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Cairns, Australia
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 16 February 2014

Excellent in every way, massive apartment quiet and comfortable, beautiful inside no complaints what so ever. Pool lovely did not use Spa but looked great. Very friendly staff and managers. Would highly recommend.

Room Tip: We were on 5th floor, lovely views and very quiet.
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 462Debbie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBayHerveyBay, General Manager at The Bay Apartments, responded to this review, 1 March 2014
Hi Guys,
It is always so pleasing to know that our guests enjoyed their stay so much they took time out of their lives to write a positive review. It was fantastic you all here for the event and look forward to having you all again. Thank you so much once again. Cheers, Denise & Derek
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Additional Information about The Bay Apartments

Property: The Bay Apartments
Address: 371 The Esplanade, Hervey Bay, Queensland 4655, Australia
Region: Australia > Queensland > Fraser Coast > Hervey Bay
Amenities:
Beach Fitness Centre with Gym / Workout Room Free Parking Kitchenette Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 53 Speciality Lodging in Hervey Bay
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Bay Apartments 5*
Number of rooms: 36
Official Description (provided by the hotel):
The Bay Apartments Holiday Resort is situated directly opposite one of Hervey Bay's best beaches, right on the Esplanade with an array of restaurants, cafes and shops all within a short few minute stroll. All of our fully self contained apartments are incredibly spacious and contemporary with large bay facing balconies or ground floor courtyards offering direct access to the pool. Being self contained you get to enjoy more space and facilities in your apartment allowing you to self cater. Our Outdoor Spa Apartments offer you the added luxury of your own personal outdoor spa on your balcony or in your courtyard. Why guests love the bay apartments Hervey Bay's best 25 metre lap pool with hot spa & Children's wading pool - heated year round Sauna & Gym & Full size Tennis Court Well equipped Poolside BBQ Area in a tropical garden setting Secure Basement Parking including Security Access to Grounds, Building and Lift Levels Private Individual Storage Cages in basement Personal Outdoor Balcony/Courtyard Spas available in Outdoor Spa Apartments Complimentary starter kit of toiletries/tea/coffee allowing you time to settle in & shop later Reception Tour Desk assisting with Fraser Island, Whale Watch, Lady Elliot Island & local tours. The Bay Apartments continue to be Hervey Bay's favourite Resort offering the very best for couples, the largest of families, corporate groups and business guests. ... more   less 
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Also Known As:
Bay Hervey

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