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“Excellent stay”

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Emeraldene Inn & Eco-Lodge
Ranked #8 of 23 Hotels in Hervey Bay
Certificate of Excellence
GreenLeadersSilver level
Solihull
Level 3 Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Excellent stay”
Reviewed 4 September 2012

We stayed here for one night in August. It is a lovely setting and the rooms are large and very clean. We would recommend it to any couples or families. You are some way from Hervey Bay main town so will need a car if you are staying here.

  • Stayed September 2012, travelled with family
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Helpful?
Thank BuddhaSolihull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emeraldene, Owner at Emeraldene Inn & Eco-Lodge, responded to this review, 19 September 2012
Hi BuddhaSolihull,

Thanks so much for your review.

I am so glad you found our rooms to be spacious and very clean, as I am particularly obsessive about presenting the highest quality of cleanliness and service!

I'm sorry you only had the opportunity to stay with us and within the region for one night, but maybe you can budget some more time with us next trip. We would love to see you again.

Best regards,

Rob
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258 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
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English first
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 30 August 2012

This is a great place to stay at. Although not central it only takes 5-10 minutes to get onto the seafront. We stayed in a delux room which was spotless and had a great shower. The reception guy was friendly and so helpful for when we booked trips to Fraser island and whale watching. Great place to stay and well recommend.

  • Stayed September 2011
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Helpful?
Thank Adamrd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emeraldene, Owner at Emeraldene Inn & Eco-Lodge, responded to this review, 19 September 2012
Hi Adam,

I really appreciate you taking the time to review our property, and for your kind comments.

As you mentioned we are less than 4km from Scarness Beach, but far enough from the busy Esplanade to feel like you are in a quiet and tranquil tropical oasis! We are also only 3km from Centro shopping centre and 2km from Woollies Supermarket.

Hervey Bay itself is 18km from one end to the other, so it is most convenient to have a vehicle in Hervey Bay, regardless of where you are staying.

Thanks again for your great comments, and it would be great to see you again.

Regards,

Rob
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Auckland, New Zealand
Level 4 Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 August 2012

We choose the Emeraldene Inn based on previous reviews. It has a fabulous location and is surrounded by lush green trees and wonderful bird life. The staff were super friendly, helpful and patient as we changed plans at the last minute. He checked out the weather for us to help us plan our trips, everything was organised at check in. The rooms were great, the recommendations for places to eat were spot on. It is out the way a bit, which we loved, the trips picked us and we had a car but if you were travelling without one it may be a bit too far away. Loved our 3 night stay there, cannot recommend it enough and would definitely stay again.

  • Stayed August 2012, travelled as a couple
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Helpful?
2 Thank KTandCoffee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emeraldene, Owner at Emeraldene Inn & Eco-Lodge, responded to this review, 19 September 2012
Hi KT,

Thanks for your review. I'm glad we were able to help with all your bookings and make your stay stress-free and easy! I'm also thrilled you enjoyed our little Tropical Oasis and all our great birdlife. I hope you had an opportunity to check out our "Self-Guided Bird and Wildlife Tour" which we have in all our compendiums, which gives you heaps of information and facts about all the birds, lizards and frogs you will find on our property - good fun for bird watchers!

It was a pleasure having you stay with us, and I certainly hope we get the opportunity to see you again soon.

Best regards,

Rob
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Dubai, United Arab Emirates
Level 1 Contributor
3 reviews
Reviewed 24 August 2012

On the basis of previous reviews my husband and I chose to stay at the Lodge for the two nights we stayed in Hervey Bay. I'm delighted to be able to share with fellow travellers that Eco Lodge lives up to it's excellent reputation. Exceptionally clean. Great location. Both nights we slept as well as we could given we had jet lag! Rob was fantastic, he has a wealth of knowledge about the local area: tours, whale watching, restaurants (Rob you were right, Coast was fantastic) - and where to go and spot the local 'Roos' :) Only regret is that we didn't have time in our itinerary to stay longer, maybe next time we are 'Down Under'.

  • Stayed August 2012, travelled as a couple
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Helpful?
Thank Jilly S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emeraldene, Owner at Emeraldene Inn & Eco-Lodge, responded to this review, 19 September 2012
Hi Jilly S,

Thanks so much for your fantastic review and complimentary remarks. I am so glad we were able to tick so many boxes in the short time you were with us - kangaroos, great restaurants, whales ... !!

It's always good to have something to look forward to next time, so hopefully you get an opportunity to visit us again and experience Fraser Island and the Reef.

I hope you enjoyed the rest of your trip Down Under!

Best regards,

Rob
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Washington DC, District of Columbia
Level 5 Contributor
53 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 15 August 2012

We stayed for 2 nights and enjoyed our time here to the fullest. The inn/eco-lodge was basic but quiet, clean and spacious. It was easy to find and less than 5 minutes from the bay. We slept very well here which prepared us for an exciting day of exploration on Fraser Island. Rob is really what made this place special; he was extremely friendly, interesting and full of helpful tips to maximize our time in Hervey Bay. On his suggestion, we did a package that included a 1-day Fraser Experience Hummer Tour and a half-day whale-watching tour. (See our separate reviews for these.) It was a great deal and we highly recommend it! Working through Rob who arranged everything just made it all so easy. His restaurant recommendations were right on too! Thank you to Rob for a memorable time!

  • Stayed August 2012, travelled as a couple
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Helpful?
Thank ocphotographer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emeraldene, Owner at Emeraldene Inn & Eco-Lodge, responded to this review, 22 August 2012
Hi Guys,

Thanks for your awesome review and kind comments. It was a pleasure having you stay with us, and I am thrilled you enjoyed those 2 amazing experiences whilst you were here. My aim is to make the planning and experience of coming to Hervey Bay as easy and enjoyable as possible, so it is great to know that we are succeeding in that regard.

It would be great to see you again on your future travels (you haven't seen Lady Elliot yet!), and I still have some more great restaurants up my sleeve for your next trip.

I hope you enjoyed the rest of your holidays as much as you enjoyed Hervey Bay and Fraser Island. All the best for your future travels.

Regards,

Rob
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Moonta Bay
Level 4 Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 August 2012

Rob, the owner of Emeraldine Eco Lodge, is a treasure. His local knowledge is fabulous and he can recommend all the best places to eat in Hervey Bay. He is never wrong! He can also arrange tours and hire cars. The pool is absolutely beautiful and we enjoyed a lovely barbecue by the pool. A bit too cold for us to go in but it looks lovely! The rooms were spacious and very clean. Our veranda area was perfect for a glass in the evening, overlooking the lovely gardens. The local birds are very friendly too and appreciate a morsel of meat!
All in all Emeraldine is a fabulous place to stay and when we return to Hervey Bay, which we will definitely do, we will stay nowhere else.

Room Tip: They are all great!
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  • Stayed August 2012, travelled as a couple
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Helpful?
Thank Ceudghin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emeraldene, Owner at Emeraldene Inn & Eco-Lodge, responded to this review, 22 August 2012
Hi Guys,

Thanks so much for your kind words and excellent review. It was certainly a pleasure having you stay with us, and I am so glad you enjoyed all the trips and activities whilst you were here (and also my restaurant recommendations !).

I am looking forward to seeing you again on your next trip, and maybe next time I will send you out to Lady Elliot to experience the best of the Great Barrier Reef.

Cheers,

Rob
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Cleveland, Ohio
Level 4 Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 2 August 2012

Great experience at the Emeraldene! Rob, the owner, was extremely helpful and gave us some great restaurant suggestions. The grounds were gorgeous, the room was spacious and very clean. Unfortunately, we were only there 2 nights surrounding a trip to Fraser Island (as I suspect many guests do). I wish we had more time.

  • Stayed July 2012, travelled as a couple
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Helpful?
Thank EP1521
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emeraldene, Owner at Emeraldene Inn & Eco-Lodge, responded to this review, 22 August 2012
Hi EP,

Thanks for the great review. I am happy you not only enjoyed our property, but you also had the opportunity to visit and enjoy Fraser Island for 2 days. You will just have to budget some more time for your next trip to Hervey Bay, and I will organise some more great natural experiences for you!

I'm glad you enjoyed my restaurant rercommendations as well - we have some great dining opportunities in Hervey Bay - including one of the top ten restaurants in Queensland!

I hope we have the opportunity to see you again on your next trip to Australia.

All the best,

Rob
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Additional Information about Emeraldene Inn & Eco-Lodge

Property: Emeraldene Inn & Eco-Lodge
Address: 166 Urraween Rd, Hervey Bay, Queensland 4655, Australia
Phone Number:
Region: Australia > Queensland > Fraser Coast > Hervey Bay
Amenities:
Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Hervey Bay
#2 Romantic Hotel in Hervey Bay
#4 Family Hotel in Hervey Bay
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Emeraldene Inn & Eco-Lodge 3.5*
Number of rooms: 14
Official Description (provided by the hotel):
The multi-award winning Emeraldene Inn & Eco-Lodge is a peaceful and relaxing eco-resort offering modern and impeccably presented accommodations. It is located in the peaceful Pialba region of Hervey Bay, and features 14 rooms set amongst two magnificent acres of natural bushland and landscaped gardens. This family owned and operated boutique resort provides true Australian hospitality with a commitment to ensuring friendly, personalized service and reliable local advice. ... more   less 
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Also Known As:
Emeraldene Hotel Eco

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