Hubby and I went down to Portland as he had to do some work there for the day so I looked up this hotel as it was close to the main shopping strip so I could spend the day walking around. The address of this hotel is 41 Bentinck Street so plugged that into the GPS which took us past the hotel and straight down the road to a residential house. Tried to find the hotel by driving up and down Bentinck St 3 more times and were finally going to give up when I spotted the smallest ever sign on the street pole opposite the hotel pointing down Gawler Street. On going right into Gawler St I then by sheer luck saw another tiny sign on the side of the building with Quality Hotel Bentinck next to a glass door which was actually the reception. So it's almost impossible to find the place because on the top of the Hotel it clearly and in very large letters say MAC'S HOTEL. also if the address had said on the corner of Bentinck and Gawler then it would have been much easier to find. so after the frustration of driving around for 20 min's to even find the place we park and go inside to the reception which was deserted. we stand and wait...and wait.... and wait... and finally a guy sees us and says Oh hi I'll get someone for you.... Ok so we stand and we wait again till a nice young lady comes to book us in.... we explain we are only here for the night and my husband was getting up VERY EARLY to go to do a service call the next morning so she starts going through the room options and we pick one and she says can she have a C/C to process so that we can pay in the morning. Also she offers us a discount on a room for $166.00 for some reason I can't remember due to lack of sleep... explanation to follow
My husbands says he would prefer to pay with our business debit card so that I can just book out after breakfast and she says...oh ok but then you have to pay the full price of $175 .... WT???? by now my husband has decided he just want's to book the room and relax after a 5 hour drive so agrees and the transaction is done and paid for
The room itself was very nice and on the 2nd floor (room 23) but I totally regret using this hotel as that night there was a DJ in the bar downstairs which kept us awake till 12.47 am and the patrons enjoying the music and drinking were very vocal as well.
after we booked in we decided to have dinner in the Bistro downstairs and went down to have a few drinks before dinner.... the receptionist who had booked us in said they were pretty busy but she would come and get us in the bar as soon as a table was ready..... we walked into the bar around 6.30 and by 8.45 we had had enough of waiting and decided to go elsewhere to eat... as we had to walk through the bistro to leave we noticed that there were several empty tables.... in fact it was half empty and our friendly receptionist was no where to be seen.... NOT HAPPY and starving we walked the few metres to the next bistro down the road and were seated, served and fed within an hour. It would have been nice of them to put us in a room as far as possible from the bar knowing full well that they would be having loud music especially when we explained the situation on booking in. Won't stay there again as it's pricey and can probably find just as good accommodation further down the road without the noise factor
- Official Description (provided by the hotel):
- The 4 Star Quality Hotel Bentinck was awarded The Glenelg Shire’s Top Accommodation in the 2017 Tourism Awards. Built in 1856, it has been tastefully restored to its former grandeur, boasting original heritage décor, coupled gracefully with modern luxury. Our beautiful, heritage designed guest rooms offer the convenience of mini bars, tea and coffee making facilities, cable and free to air via a flat screen television, reverse cycle heating and air conditioning, irons and ironing boards. Select rooms include whirlpool tubs or spa baths and, although all of our rooms are designated as ‘non-smoking areas’, A complimentary Continental Buffet Breakfast is served 7 days a week. We have onsite parking and most of our rooms have partial or full Harbour Views. We offer two on-site dining destinations which serve Breakfast, Lunch and Dinner seven days a week. Additional hotel amenities include hair dryer, bath amenities, free WiFi anda gymnasium centre. ... more less
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- Also Known As:
- Quality Hotel Bentinck Portland, Victoria, Australia