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“Pretty poor but does the job if you want cheap and near airport”

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Airport Palms Hotel
Ranked #16 of 23 Hotels in Mangere
Reviewed 7 July 2012

Myself and my girlfriend stayed here a few days ago and were straight away given the right impression of the place by how outdated and un-kept the place looked.
We had a double room which had sliding doors leading out to the car park but one of the big window panes had been replaced by some wood and the door didn't seem like it would do much to keep someone out. The lamp shade above the bed was broken and just left that way and the sink had a huge crack in it that again was left untouched.
The Indian owners weren't particularly pleasant and i even over heard one of the older fellas working there
have a go at a guest for no reason what-so-ever and was just rude basically to her.
However, i've got to say that it really wasn't all that bed in the end. Yes, the place is a bit of a dump but there are positives to take from it. We got given free unlimited wi-fi internet there and it was a good speed which in all was better than we were given in some really nice and a lot pricier places we stayed. There is a free shuttle service to the airport at any hour of the day you need it, the TV had a good range of SKY channels (not sport) and the place was by far the cheapest place we found near to the airport, therefore saving the cost of potentially travelling in from cheaper hostels etc in the city.
I would definitely say that if your a backpacker or someone that needs the cheapest room possible and to be near to the airport then this place will do the job. We had a good enough nights sleep and the rooms heater worked a treat so we were happy.

  • Stayed: July 2012, travelled as a couple
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3  Thank fobl11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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76 - 82 of 177 reviews

Reviewed 5 July 2012

I wish I'd read these reviews beforehand. The place has not changed. Was there 2 July 2012. Place was dirty, smelly and my children were paranoid we'd be attacked. Even as you drove up to the place alarm bells rung, it just got worse. Waited 40 minutes to be checked in and downhill from there. Filthy, grubby shower and toilet. Pillows were very stained, cups dirty. Place smelt, foyer not at all like in professional photos. Avoid at all costs. Thers's so much better for similar monies. If we hadn't already paid we'd have left. In hindsight should have left. NOT PLEASANT EXPERIENCE AT ALL. TRAVELLER BEWARE!!!!!!!

Stayed: July 2012, travelled with family
1  Thank Michele B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2012

We turned up last weekend with a large group of kids & adults to stay for a couple of days. We only survived 15mins at this abolishment of a place & quietly marched our kids & parents out the door. Mohammad is the manger who lives at the back of the hotel was contacted that night by a staff member to come & fix the situation and clean the mess!. Lucky for us the deal was a cash payment on arrival which I am so thankful not one cent was spared!.

  • Stayed: June 2012, travelled with family
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2  Thank fab595
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2012

Couldnt recommend this place at all - the first room was dirty - broken and smelt like someone had cooked crystal meth in the room - when we decided our eyes were burning too much and our skin getting itchy we rang the front desk and went into a marginally better but still terrible room for the night

spend another $20 and stay somewhere a little bit nicer - i am embarrassed to say i stayed here

Room Tip: stay somewhere else
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  • Stayed: June 2012, travelled as a couple
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2  Thank Trev B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2012

As soon as you walk in the place smelt disgusting. when we got to our room it was cold and soooo old looking. my laptop was bigger than the tv!!!!!!!!! the pics that are displayed on their website is not what you get. if it wasnt for the electric blanket on the double bed we would have froze. Another couple arrived there at the same We were just too tired to go elsewhere otherwise we would have. ABSOLUTELY HORRIBLE PLACE. Places like this need to be removed from any internet selling site.

  • Stayed: June 2012, travelled with family
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1  Thank KaiTePuariki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2012

It is the worst place we have ever stayed in. We had returned to NZ after 5 weeks abroad and it was the pits. The staff were very rude. The hotel and our room was filthy. Had it not been 1am, we would have gone somewhere else. There were cockroaches in our room. No wifi. No tea and coffee. No hairdryer. It was like staying in the slums. The sheets were clean, otherwise we would have had to go somewhere else. DONT GO THERE!!!!

Room Tip: Read other reviews. Nowhere in this hotel is good enough. Go somewhere else.
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  • Stayed: April 2012, travelled as a couple
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2  Thank Fannda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 May 2012

Spent one night here and i will never return!!!!!!! The staff were rude, and treated us as if we were interrupting their night one even went so far as continuing their conversation before tending to us. Once booked i put my children into the shower only to find out that the plug was blocked and soon the floor was covered in water as the shower had cracks in the surrounding part. Went to ask for towels to clean it up and also asked if it could be fixed or if we could change rooms and got a straight NO, no explanation as to why or any sort of return for such a disaster!!!! The room was disgusting with cup marks still on the table. Had to stay on us we had already paid and couldn't afford to move onto another hotel. Was also worried about my car in the car park as it was dark and in a rough area I was worried that it was either going to get stolen or broken into.Was the worst experience EVER!!!!

  • Stayed: August 2011, travelled with family
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Thank AkayDeeyah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Airport Palms Hotel

Address: 190 Kirkbride Road | Auckland International Airport, Mangere, Auckland 2022, New Zealand (Formerly Travellers International Hotel)
Region: New Zealand > North Island > Auckland > Mangere
Amenities:
Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #16 of 23 Hotels in Mangere
Price Range: £60 - £135 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Airport Palms Hotel 3*
Number of rooms: 40
Reservation Options:
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Also Known As:
Airport Palms Hotel Auckland, New Zealand

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