This hotel gives the impression of trying to screw the guest for as much money as it can. The first thing it did was to get me to sign a pre-authorisation of NZ$100 on my credit card, where all other hotels I've stayed at in the last 25 years are content simply to swipe my card. The mini-bar and (presumably free) tea/coffee were so mixed together that it was impossible to tell what the hotel was going to charge for, so I didn't use any of them.
My biggest problem was the fumes in the room. There was a very strong chemical smell and the fumes gave me a nose bleed for the next several days. It was impossible to open the window to let in any badly needed fresh air.
The lighting was very poor over the desk. It would be impossible for anybody to read or write at this desk in the evening or night. I am unable to understand the logic of hotel renovators who put all sorts of gimmicks into see-through bathroom doors but neglect the basics of providing a desk that guests can actually work at.
The buffet breakfast was very good, and good value for money.
- Official Description (provided by the hotel):
- Conveniently located beside Auckland International Terminal and 30 minutes to the city centre, Novotel Auckland Airport provides the perfect accommodation solution for guests travelling in and out of New Zealand. Combining the beauty of natural landscapes with cutting edge architectural design, this hotel features 263 elegant rooms and suites, theatre-style conference centre, 10 meeting rooms, a restaurant and bar plus a fully equipped gym. Parking available at airport, fee applies. ... more less
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- Also Known As:
- Novotel Auckland Airport Hotel Mangere
- Novotel Auckland Airport New Zealand