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“Outstanding”

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Novotel Auckland Airport
Ranked #1 of 23 Hotels in Mangere
Certificate of Excellence
GreenLeadersSilver level
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4,110 reviews from our community

Traveller rating
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    244
    69
    39
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (538)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Sydney, Australia
Level Contributor
51 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 10 June 2014

This hotel is very handy for a short stopover. It's located just across the road from the arrivals, so we were in our room 15 minutes after passing through customs. Modern, very clean and with a very comfortable bed. The extra bed for our 8 year old son was also very good. Just remember that check in counters for Air New Zealand are on the ground floor were the arrivals are, so just cross the road on the way back and don't take the escalators. You only go upstairs once you have your boarding pass printed.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank BeatainOz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review, 11 June 2014
Sorry if you had confusion over finding the arrivals area at the terminal – it is right across the road from the hotel to your left as soon as you enter the terminal.

Thank you for staying with us, and see you on your next visit – or transit through Auckland.

Have a lovely rest of the week.


Sunny Goo
Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai
Level Contributor
57 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 10 June 2014

This is a star hotel close to airport. One just needs to walk across the street to reach the International airport. This is a nice and convenient place if you have a flight to catch. It has a restaurant and the food is good. wifi however is not free. The rooms are small but you won’t mind because its matter of one night.

The insulation is great since you dont get noise disturbance even though you are sleeping next to the airport.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Suvabrata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review, 10 June 2014
Thank you for your review,

We have two Mac computers available to be used free of charge throughout the day, hope you were able to take advantage of this during you stay.

Thank you for staying with us, and see you on your next visit to New Zealand!


Sunny Goo
Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gladstone, Australia
2 reviews
Reviewed 9 June 2014

An excellent place to sleep over when connecting through Auckland. Fresh, new, clean. The ambience in the restaurant was beautiful. Only the food was better. I would go back anytime I am in Auckland. Perhaps the beauty of it all is having the airport terminal just outside the hotel- three words: I loved it!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Novotel Hotels

Helpful?
Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review, 10 June 2014
Hello David,

We loved having you too! Please visit us again,

If you travel a lot with your family, join our loyalty membership and save – membership is free. However, we also have paid membership which will give you greater discount for rooms and also for dining. It is certainly worth it having family with you to enjoy.

Thank you for staying with us, and see you on your next stay with us!


Sunny Goo
Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Picton, New Zealand
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 June 2014

With out a doubt the most comfortable hotel bed I have had in a long time.Extreemly convienent as a over night stop for the early departure of a international flight.from the reception greeting to arriving in our room was flawless. The room was presented well,moden and extreemly clean.Being an accomodation provider I have a eye for detail and look-at every detail, including the shower waste.Having arrived late the room service was great,toasted sandwich arrived hot and full of filling,in fact one between us would have been plenty.
With an early departure we enjoyed a breakfast, they cater for early departures.
Check out was swift and professional.
I look forward to staying again and wouldn't' hesitate Novotel Auckland Airport to anyone.

Stayed June 2014, travelled as a couple
Helpful?
Thank Tombstone_BP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review, 9 June 2014
Hello Lynne,

Thank you for your fantastic review and I’m very proud of the team to receive such a positive review on the stay.

Great to see you have enjoyed the services offered by the hotel – hope the departure in the morning wasn’t too early –our freshly cooked waffle and pancakes are very very good! Yum!!

Thank you for staying with us, and we look forward to seeing you again soon.

Have a great rest of the week,


Sunny Goo
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Auckland Airport

Property: Novotel Auckland Airport
Address: Ray Emery Drive | Auckland International Airport, Mangere 2022, New Zealand
Phone Number:
Region: New Zealand > North Island > Auckland Region > Mangere
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Luxury Hotel in Mangere
#1 Family Hotel in Mangere
#1 Romantic Hotel in Mangere
#1 Business Hotel in Mangere
#1 Green Hotel in Mangere
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Novotel Auckland Airport 4.5*
Number of rooms: 263
Official Description (provided by the hotel):
Conveniently located beside Auckland International Terminal and 30 minutes to the city centre, Novotel Auckland Airport provides the perfect accommodation solution for guests travelling in and out of New Zealand. Combining the beauty of natural landscapes with cutting edge architectural design, this hotel features 263 elegant rooms and suites, theatre-style conference centre, 10 meeting rooms, a restaurant and bar plus a fully equipped gym. Parking available at airport, fee applies. ... more   less 
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Also Known As:
Novotel Auckland Airport Hotel Mangere
Novotel Auckland Airport New Zealand

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