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Novotel Auckland Airport
Ranked #1 of 23 Hotels in Mangere
Certificate of Excellence
GreenLeadersSilver level
Reviewed 30 July 2014

We recently stayed at the Novotel on return from Fiji. It was the 2nd time we had stayed and we would not stay anywhere else. Anmazing hotel and location. Could not fault anything.

We are booked in again in November and will book in March next year.
We get so excited when our flight is arriving later in the afternoon so we can stay overnight before flying back to Gisborne

  • Stayed: June 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank BevGisborne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this reviewResponded 5 August 2014

With your multiple stays – don’t forget to present your membership card to collect points. You can use this points for discount in the future and receive complimentary internet or even a free upgrade after 10 stays with Accor!

Thank you for your stay, and we will see you in November – don’t forget to write a comment for your requests such as high floor, bathtub and we will try our best to allocate a room for you in advance.

Have a great evening.


Sunny Goo
Rooms Division Manager
H7485-rd@accor.com

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2,167 - 2,173 of 4,593 reviews

Reviewed 28 July 2014

We had a nights stay here after a long haul flight, the staff are very friendly. The room was very modern and clean. Breakfast was beautiful with plenty of variety. This hotel is very convenient. I can totally recommend staying at the Novotel Auckland Airport.

Room Tip: Park your car, stay here and Fly…
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  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Tarns311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this reviewResponded 29 July 2014

Love your tip for the other travellers! Indeed stay here, relax, and fly! Why start the holiday stressed rushing to get to the airport? You can even check in your bag, come back to hotel to freshen up or have breakfast while you wait to go through customs.

Thank you for your stay and a great feedback on staff.

Two days to go! Have a great rest of the week,


Sunny Goo
Rooms Division Manager

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Reviewed 28 July 2014

A brilliant hotel if you are arriving very late at night or leaving early in the morning. We stay here regularly when visiting inlaws in NZ. You walk out of the arrivals hall and the hotel is LITERALLY right there. It is astoundingly quiet, well set out and very comfortable in every way. The front desk staff are helpful and the whole place is setup for easy airport/flight access (as you would expect from an airport hotel.) The room service menu is pretty limited with average food and is not cheap. We sometimes walk across to the airport food hall to eat... there are no restaurants or cafes close by, although a decent supermarket (called "Countdown") is 5 mins away if you can be bothered. Generally, a great place to stay and long overdue for Auckland airport. Definitely recommended.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
Thank PTNK2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this reviewResponded 28 July 2014

Thank you for your great review!

Nothing is a problem for our team – if you have special dietary requirements or if you feel like something from the restaurant menu rather than room service – we can certainly organise that for you! For your next stay, please ask one of our staff!

As you visit regularly – don’t forget to present your Le Club card for points and more, once you get to the silver status, internet is provided for free!

Thank you for your visit, see you two soon!


Sunny Goo
Rooms Division Manager

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An Accor traveller
Paraparaumu, New Zealand
9527
Reviewed 28 July 2014

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank An Accor traveller
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this reviewResponded 28 July 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 27 July 2014

  • Stayed: July 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Gillian L
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this reviewResponded 28 July 2014

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Reviewed 27 July 2014

We were pleasantly surprised at the quietness of his hotel situated right outside the international terminal. The room was well appointed, clean and reasonably spacious. The staff are friendly, helpful and cheerful. We chose to have in room meals which arrived promptly - there was a good choice.
We haven't tried the restaurant in the lobby, though there is also the option of eating in the terminal itself. Checkout was fast and efficient and came with a friendly smile despite the early hour. We would recommend this hotel and will be staying here when flying internationally.

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank josied1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this reviewResponded 27 July 2014

Winter getaway? Hope it was an island holiday, nice and warm – despite all the sunshine here in Auckland, it is still frosty!

Great to hear you have enjoyed our room service. On your next visit, try our restaurant for a difference experience and menu available.

Thank you for your stay, and we look forward to seeing you two again!


Sunny Goo
Rooms Division Manager

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Reviewed 25 July 2014

Nothing is too much trouble for the fabulous staff here. I have stayed 2 nights while on business before moving on and I can honestly say my experience has been flawless. The room is really modern, clean comfortable, serviced around my schedule, great shower and working area. This is one of the very few hotels I have ever stayed at where I feel they are here for my convenience and not the other way around. Highly recommended.

  • Stayed: July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Ikorel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this reviewResponded 27 July 2014

If you are on work mode all hours of the day, quiet room with comfortable bed, and dedicated work desk is a must! Glad to hear you have enjoyed your stay with us, and what a great review for Monday morning for the team!

Hope your business visit went well, and you were able to visit town and wineries nearby whilst you were here!

Thank you for staying with us, have a great week.


Sunny Goo
Rooms Division Manager

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Additional Information about Novotel Auckland Airport

Address: Ray Emery Drive | Auckland International Airport, Mangere, Auckland 2022, New Zealand
Phone Number:
Region: New Zealand > North Island > Auckland > Mangere
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Luxury Hotel in Mangere
#1 Green Hotel in Mangere
#1 Romantic Hotel in Mangere
#1 Business Hotel in Mangere
Price Range: £133 - £233 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Auckland Airport 4.5*
Number of rooms: 263
Official Description (provided by the hotel):
Conveniently located beside Auckland International Terminal and 30 minutes to the city centre, Novotel Auckland Airport provides the perfect accommodation solution for guests travelling in and out of New Zealand. Combining the beauty of natural landscapes with cutting edge architectural design, this hotel features 263 elegant rooms and suites, theatre-style conference centre, 10 meeting rooms, a restaurant and bar plus a fully equipped gym. Parking available at airport, fee applies. ... more   less 
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Also Known As:
Novotel Auckland Airport Hotel Mangere
Novotel Auckland Airport New Zealand

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