Stayed here on 2 separate nights with my holiday in Niue in-between, the two dates were the 07/02/14 & the 22/07/14. On arrival at Auckland Airport direct from Sydney I had to contact the Hotel using one of the free phones in the airport terminal, waited only a short time at Gate 4 for the free complementary transfer to the hotel & the driver appeared pleasant and polite. I had booked the two dates over the internet a few months earlier using BOOKINGS.COM. First impressions go along way when arriving at the hotel & I just had a feeling it's not run by local KIWIS, I handed over my confirmed bookings to the receptionist & I'm asked for my Credit Card Details for a security bond in case of any damage to the property or I decide to take a runner !!! The transfer driver helps with my suitcase to the upper level & I'm given room 229 & immediately I noticed I'm facing the main road & went straight back to the reception area requesting a quieter room with less traffic noise & without any fuss given room 226, this room seemed smaller than 229 & unsure if it's the type of room I'd paid for being a Queen Room ? I couldn't get the A/Conditioning to work & after asking the reception staff i'm informed I have to use the electric standing fan !!! After sorting out my personal items I needed to eat & when I went down stairs at approximately 6:30pm there wasn't any atmosphere in the restaurant with only 1-2 patrons eating & decided to take a 10 minute walk locally to find a restaurant. The following morning I didn't feel like I'd slept well with the bed being some-what short for a 6"1 tall guy like myself. Breakfast from 7am in helping yourself like a buffet breakfast, the breakfast very bland without much on other apart tea coffee juice cereal toast & jam, no offer of a cooked breakfast. Later I checked out & straight to the airport again using the free shuttle bus [best to book the time for the shuttle with the reception staff]..... I return back into Auckland Airport 14 days later during the late afternoon on Saturday 22/02/14 & went through the same system in calling the hotel for a transfer, this time I waited a good 25 minutes & the driver wasn't very welcoming & drove like a crazy man speeding & looking very annoyed & stressed. Same procedure on my 2nd visit at 7:30pm & at the desk giving my C/Card details, this time I'm given room 224 on the upper level, a repeat of the 07/02/14 & decide not to eat in the restaurant with no one inside eating without a Saturday evening atmosphere , just walked 10 minutes up the road finding a couple of restaurants with a better atmosphere, on returning to the hotel I had arranged a suitable time for my transfer on Sunday morning 23/02/14 [10am check-out time policy] and had to spend 4 hours at the airport before checking-in for my return flight to Sydney. I had paid for my first visit NZD $75.00 for the room with breakfast, on the 2nd visit paid NZD $85.00 with breakfast. Personally I may have had a better option if I'd looked around searching through the internet ??
- Official Description (provided by the hotel):
- Auckland Airport Kiwi Hotel is a 52 room 3 star hotel that is located within a 5 minute drive to Auckland Domestic and International Airport. The hotel specialises in looking after guests by offering clean, great value accommodation with little value added free extras such as:* Free Parking for 10 days* Free Shuttle pick ups ONLY from the airport* Airport drop offs $2.00 per person. Free Light Continental breakfast per person on particular room types per night of stay. We are your perfect choice for a night before a flight out, or just the start of your journey within New Zealand. ... more less
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- Also Known As:
- Auckland Airport Kiwi Hotel New Zealand