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Jet Park Hotel & Conference Centre
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Reviews (3,030)
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1,488
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All reviewsauckland airportclose to the airportshuttle servicefree shuttlegreat place to staynew zealandleave your carindustrial arearoom servicecar parkingwake up callcomfortable roomsmini barlong flightnext morningwould stay againshort stay
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1,901 - 1,906 of 3,030 reviews
Reviewed 30 April 2014

I have stayed here a few times and have given it good reviews sadly not this time. Having a flight early morning so that you have to get up at 3 O Clock you need to get some sleep. Though the hotel is clean, rooms are a bit small but beds are comfortable. Do not stay in 137 or possibly 135 as there is a very very nosy re-fridgerating unit outside. Which meant we got very little sleep.

Room Tip: Do not stay in137 if you want to sleep
  • Stayed: April 2014, travelled as a couple
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2  Thank busylizy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2014

Stayed in early April. I was looking for a night's accommodation before catching a morning flight out with a shuttle service and a place to leave my car while I was overseas.

Initailly got a bit confused on how to find the entrance to the hotel - the signage/instructions wasn't too clear - had to go around the block a few times before I could work out where to go.

Hotel itself was very nice, very clean, and with the exception below the staff seemed to be very polite and friendly. The room was exactly what was advertised - very clean and tidy. And despite backing onto a busy road there was minimum road noise. The reception area and restaurant/bar area were very nice also. Shuttle service to and from the airport was very fast and efficient. I choose to eat in the bar as the prices in the restaurant seemed a bit steep.

Just a couple of niggles
- when I made the phone booking the receptionist promised to send a confirmation email straight away - but I never received one so had some trepidation arriving at the hotel
- bar service - it is a bit rude to stop mid-service to customer to have a chat with your colleagues about the virtues of different wines. This happened twice in the time I was at the bar - you could wait until you finished serving to chat to a colleague!!!

  • Stayed: April 2014, travelled solo
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Thank Floonie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2014

A decent hotel (for an airport hotel) - convenient shuttle service, rental car companies will pick up/drop off there, etc.

Room was smaller than anticipated - more of a dorm room vibe. Having arrived at 3pm for a flight out the next morning, it was too small to sit in for hours so we snagged a rental car to have one last night in Auckland (cheaper than a cab both ways).

Plusses for location, service and cleanliness. 3 star for room size / room vibe.

As others note, room WiFi is not free though that is pretty common in many NZ and Australian locations.

  • Stayed: March 2014, travelled as a couple
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Thank JKandAJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2014

I returned to The Jet Park Hotel because the service is amazing .. Airport Pickup Great..And drop off works very well .. I arrived and was able to upgrade to the top suite.. Loved the service; the staff are friendly and attentive.. The food was great.. and delivered to my room..the room very clean and the bed super comfortable..I cant say enough about this great hotel .. LUXURY Plus

Room Tip: Once you arrive ask; for an upgrade; if they can they will and for minimal cost
  • Stayed: April 2014, travelled solo
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Thank KiWiPhOpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JetParkHotel, Front Office Manager at Jet Park Hotel & Conference Centre, responded to this reviewResponded 28 April 2014

Kia ora Guest,

It is indeed a pleasure to know you have such high regards towards Jet Park’s hospitality + product on offer which brings you back to stay at the hotel on your visit to Auckland and We are glad to know that our Executive suit was to you liking.

Your extremely generous praise of appreciation motivates us in our endeavour to create delight for all our guests and your kind words instil further confidence in our product and services we offer to our guests.

We once again express our thanks for your valuable time in penning down your feedback and we earnestly look forward to welcoming you back to the hotel.

Best Regards,
Milind Patil | Front Office Manager

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Reviewed 25 April 2014

Very comfortable place after long flight. Room service not open but able to get delicious kiwi burger from bar to have in our room. Excellent shuttle service from airport and to camper an pickup. Good start to holiday.

  • Stayed: April 2014, travelled as a couple
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Thank christinefV5777GV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JetParkHotel, Front Office Manager at Jet Park Hotel & Conference Centre, responded to this reviewResponded 28 April 2014

Kia ora Christine,

We are glad to note that you enjoyed the facilities and the service levels at the hotel alongside relishing food from our Indaba Bar and taking advantage of our free shuttle services.

With this pleasant thought, we look forward to welcoming you back on your next visit to Auckland.

Best Regards,
Milind Patil | Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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