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“A comfortable stay.”

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Holiday Inn Auckland Airport
Ranked #5 of 23 Hotels in Mangere
Reviewed 24 March 2014

We arrived at The Holiday Inn at Auckland Airport on 27th February 2014 after a flight fom Melbourne.We had booked for two nights before picking up our hire car to drive north to PAIHIA in the Bay of Islands. On arrival we knew there was a problem and it transpired that the hotel was overbooked. Following some discussion we were sent by taxi just down the road to the Sudima Hotel. Staff at the holiday Inn arranged for my wife and I to have a complimentary evening meal to compensate for the change. We enjoyed our stay at the Sudima even though we had to pay the taxi driver to take us there. It was obvious that the Holiday Inn staff were working under pressure and didn't just manage to cross all the T's .
Following our Bay of Islands holiday we checked back into The Holiday Inn for one night on 5th March 2014 before flying to Perth in Western Australia.
We were greeted by a very friendly male receptionist who made us feel very welcome. We had a pleasant room on the ground floor which opened into the garden. We enjoyed a delicious evening meal in the hotel bar and an excellent breakfast before departure the next morning. The hotel was busy but the service excellent.
We caught the airport shuttle which runs regularly at a nominal charge.
All in all we had a very good experience in The Holiday Inn and would stay again.

  • Stayed: March 2014, travelled as a couple
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1  Thank sgreilly21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 23 March 2014

This is a fairly standard holiday inn with a few pluses and a few negatives. Restaurant area is a bit basic, more like a cafeteria but the bar area / food was pretty good. There is no lift - amazing in this day and age and the hotel is not old. Room was OK, nothing special, breakfast pretty good, internet OK, everything worked and was clean. Staff friendly. Would stay here again for the same purpose.

Room Tip: No lift, ask for 1st floor room.
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  • Stayed: March 2014, travelled on business
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Thank woggsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Auckland Airport, responded to this reviewResponded 7 April 2014

Dear woggsy,

Thank you for taking the time to provide feedback on your stay. It is unfortunate the layout of the hotel prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we look forward to serving you in the future.

Sincerely,

Ben J
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 March 2014

What a great holiday we had in New Zealand and partly was due to the Holiday Inn Auckland Airport! Fantastic service, friendly staff and just a positive environment to be in.

My girlfriend and I arrived late at night. Check-in was easy and quick. The porter helped us with luggage and seemed like a top bloke. Woke up the next day and had breakfast buffet- reasonable price for a great morning feast. The reception staff (Lisa and another lady) told us of a few places to visit in Auckland which was very helpful as we had nothing planned. Visited the Auckland museum and the Butterfly creek just down the road. To top it off we had dinner in the restaurant. We arrived at 6.30pm and as soon as we walked in the waiter TerryAnna greeted us warmly- an excellent first impression and it got better from there. Water was delivered immediately to the table- finally I go somewhere where I don't have to ASK for water. My girlfriend ordered the Chicken fetticuni and I had the Pork Belly. Both meals were delicious! A lovely place to have a drink and a meal without costing the earth and with excellent service.
We checked out the next morning, again was quick and efficient. Will definitely make our way back to this hotel when back down under.

Room Tip: Rooms are quieter the further you are from reception. We really didn't mind the walk!
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  • Stayed: March 2014, travelled as a couple
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Thank David J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 March 2014

we booked the holiday inn because of its location near the airport after taking our motorhome back. what a nice hotel the room was clean and the bed was comfortable but the biggest surprise was the quality of the food, add this to the wonderful staff and you get a great hotel at a really good price

  • Stayed: March 2014, travelled as a couple
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Thank Tony M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2014

We arrived early, not expecting to check in and was told that our room was not yet ready. We were happy to wait, however within 5 minutes we were told our room was ready. It was pretty much like any Holiday Inn room - clean, comfortable and practical. The staff were all very friendly and helpful and were able to arrange a discounted taxi for us to get into Auckland centre for $35 cash, which was a lot cheaper than the normal cabs. We would certainly recommend this hotel.

Stayed: February 2014, travelled as a couple
Thank JCandH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan S, Ryan - General Manager at Holiday Inn Auckland Airport, responded to this reviewResponded 21 March 2014

Hi,
Thank you for taking the time to review Holiday Inn Auckland Airport. What a delight to read how much you enjoyed your stay. I will be sure to pass on your great feedback to the team.
We look forward to welcoming you back next time you are in Auckland.
Stay Real,
Ryan.

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Reviewed 15 March 2014

Some of the friendliest staff I've come across. All so helpful and accommodating. Sure it's a bit 80ish through the halls and decor, but the room was spotless, and the breakfast fantastic. Great for a business stay, and if you are on your way out or in from the airport. I will stay there again without hesitation.

  • Stayed: February 2014, travelled on business
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Thank alliepete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan S, Ryan - General Manager at Holiday Inn Auckland Airport, responded to this reviewResponded 18 March 2014

Hi,
Thank you for your review. What a delight to read how much you enjoyed your stay. I will be sure to pass on your great feedback to the team.
We look forward to welcoming you back next time you make the trip up to the city from the beautiful beaches of the Coro Coast.
Stay Real,
Ryan.

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Reviewed 14 March 2014

We always stay at this hotel on the night of arrival in NZ and on the night prior to our departure back to the UK. In a previous review, I said that it was probably the nicest Holiday Inn in the world. Two further nights here have not changed that perception (though, needless to say, I have not stayed in every Holiday Inn - nobody could lead a life that sad). All rooms face outwards, either to a large central garden area or to lawns and trees leading to a carpark. Downstairs rooms have patios, upstairs rooms have balconies and those huge sliding doors which they used to put in hotels before they the developers discovered small, sealed windows. There's a good restaurant with an excellent buffet breakfast and a nice bar and lots of lounging area. The garden includes a pool, fountains and ponds and even a herb garden for the hotel's kitchen.

My room was smart and stylish, but my only gripe is that some light refurbishment is needed. The arms of the pink chair in my room were black and shiny with wear and the lobby-area carpet is getting a bit worn. But it's still a great hotel.

  • Stayed: February 2014, travelled as a couple
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Thank UKPeripatetic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan S, Ryan - General Manager at Holiday Inn Auckland Airport, responded to this reviewResponded 18 March 2014

Greetings from "The nicest Holiday Inn in the world".
Thank you for the wonderful compliment. We sincerely appreciate your review and your return visits.
I note your comments about some light refurbishments and I am happy to tell you that we are always working to maintain and improve the hotel. I hope you noticed the gardens and the new garden courtyard furniture, new menus in the restaurant and room service e.t.c. We are also opening a new gym in April and some exciting soft touches are in the works for the lobby, bar and pool.
I hope you had a pleasant trip back to the UK and we look forward to welcoming you back next time you are in NZ.
Stay Real,
Ryan.

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Additional Information about Holiday Inn Auckland Airport

Address: 2 Ascot Road, Airport Oaks, Mangere, Auckland 2022, New Zealand
Phone Number:
Region: New Zealand > North Island > Auckland > Mangere
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Mangere
#4 Business Hotel in Mangere
#5 Luxury Hotel in Mangere
Price Range: £92 - £248 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Auckland Airport 4*
Number of rooms: 250
Official Description (provided by the hotel):
The Holiday Inn Auckland Airport is located only 4km from Auckland International and Domestic Airport Terminals, set amongst 10 acres of tranquil established gardens, out of flight paths and set back from the road away from traffic – Holiday Inn Auckland Airport is a sub-tropical quiet oasis. The hotel's airport shuttle bus will link you with the hotel in just 5 minutes, so you will soon be relaxing after your flight in one of the well appointed rooms or by the hotel swimming pool. You will be warmly welcomed by genuine people offering authentic New Zealand down-to-earth consistent service in a relaxed and unique environment. The decor features stunning authentic Maori carvings and a huge aquarium backdrop to the reception desk and a centrepiece to the lobby. Holiday Inn Auckland Airport is a non-smoking hotel with plenty of outdoor spaces for those who still like to. The Auckland Airport accommodation offers guests excellent hotel facilities, restaurant dining and access to attractions in and around the greater Auckland. Holiday Inn Auckland Airport is a great choice for families as children eat and sleep for free. The 250 spacious en-suite guest rooms have a contemporary design with a focus on functionality, quiet and comfort. Holiday Inn hallmarks include showers with a massage option shower head, choice of soft or firm pillows and mattress toppers for a great night’s sleep. All rooms have been refurbished. In-room features include;* individually controlled air conditioning,* ensuite bathroom,* flat screen TV,* Sky TV channels,* in-room movies,* workspace/desk,* phone,* iPod docking station radio/alarm,* high speed internet access,* fridge,* complimentary tea/coffee making facilities. The refurbishment at the hotel has been a well constructed, modern design, that has given space back to the guest to relax in. All our standard rooms are 28 sq. m and feature contemporary design with a focus on functionality, quiet and comfort. The guest rooms have been divided equally between Twin rooms with 2 double beds, and King rooms. Our King DELUXE has the added bonus of facing the beautiful centre courtyard gardens. We also have Nine Suites ranging from our Superior Tower Suites and Deluxe Spa Suites to our Super Deluxe Tower Suite. ALL our Suites have Spas. ... more   less 
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Also Known As:
Holiday Inn Auckland Airport Hotel Mangere
Centra Auckland Airport Mangere
Centra Auckland Airport Hotel
Holiday Inn Auckland Airport New Zealand

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