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“Walked in Walked out”

Airport Garden Inn Hotel
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Airport Garden Inn Hotel
Ranked #17 of 23 Hotels in Mangere
Melbourne, Australia
Level 3 Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Walked in Walked out”
Reviewed 16 June 2011

Due to the Chilean volcano ash , this was our second cancellation of a flight to Melbourne. Airline sent us here. About 30 odd travellers were sent there, we were in the 2nd return trip to this dump. Walked in, given our key and looked in the room. On way to room the corridor smelt like a urinal, but the better olfactory senses were challenged when the door was opened, Mould mould and more mould. Of the 4 couples that walked in 3 walked out and made collective plans for other options, Booked a contingency hotel, Back to Airport to complain to airline who put us in the the brand new Sudima. Chalk and cheese. From our comfort of this new hotel room read tripadvisor about this place and agreed with all the bad comments having stood in the room for less than 5 minutes before walking out.

  • Stayed June 2011, travelled as a couple
    • Cleanliness
Helpful?
1 Thank degarr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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66 reviews from our community

Traveller rating
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    26
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Sanbornton, New Hampshire
Level 5 Contributor
78 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 20 March 2011

We booked here because it looked nice on the website and was close enough to the airport to shuttle. I did not want to drive tired so we took someplace close. Upon my arrival I was told not to go outside alone, not leave anything of value in my room at any point due to potential robbery and was horrified with dirtiness of room. As I did not have a rental car yet I was stuck at the hotel until the following day and was forced to eat at the hotel facility. The pool was dirty and a large glass table was shattered all over the pool deck and left with customers out there swimming. Food service was horrible, The staff could barely speak English and were very rude when I did not understand what they were saying. Also, sitting in the dining area I and other folks not of the native culture were ignored and served last every meal. Further, they tried to cheat me repeatedly on internet charges.

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank paidir65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Mangere hotels

Hawera, New Zealand
Level 5 Contributor
60 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 8 March 2011

Dated rooms with no ironing boards or hair dryers. Rooms have single beds that are truely singles (no fatties!!), and the rooms are poorly signed (not good when you have a party of 12 trying to find rooms at 9.00pm at night). The saving grace are the staff so technically the tarriff should go to them not the owner!!

  • Stayed December 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank Allie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 February 2011

Found a dirty nappy & underwear under the bed unbelievable. Staff were very friendly

  • Stayed February 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kazaknz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Zealand
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 February 2011

Booked this hotel for $65 on wotif and it was worth every cent, but not many more. A fair drive from the airport compared to other 'airport' hotels. The rooms were very dated and the bathroom was not very clean. Expectations were not high considering the price and if you are there for the night before going away it is a perfectly good option. Staff on reception were friendly and efficient.

  • Stayed February 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NZJodi77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 November 2010

We stayed here because there was no where else available due to the U2 Concert. Very dirty place, scum everywhere. Have taken pictures of bathroom and terrible blankets. Carpet dirty and stained, old tatty furniture, etc. The worst part was waking up with big bites all over my back. Have been to the doctors and have been advised it was bed bugs. STAY AWAY, the only good part is that the staff was lovely. Management really need to do something with this place. Food was ok but I am sure their port/sherry was watered down. Over all stay was horriffic...Never again!!!!!

  • Stayed November 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DeeAndKevin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland, New Zealand
Level 5 Contributor
60 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 20 November 2010

We were staying here for a night before flying to Australia. Self rated 3 star hotel. Opposite of Reception - Gambling machines -Not a good sign -full of strange looking gamblers.
Room is tired, dirty and I wouldn't recommend the bathroom and the bed for anyone.
Room ceiling was wet, falling off in little pieces. Bedside table lamp didn't have bulb.

You can leave your car there for 7days for free, but you have to leave the key behind as well. We left it there as it was the policy and because we didn't have any other option. Never again! Be careful at the same time you have to sign that they don't take any responsibility for your car.

  • Stayed November 2010, travelled as a couple
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dorka77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Airport Garden Inn Hotel

Property: Airport Garden Inn Hotel
Address: 10 Tidal Road, Mangere 2022, New Zealand
Region: New Zealand > North Island > Auckland Region > Mangere
Amenities:
Business Centre with Internet Access Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 23 Hotels in Mangere
Price Range (Based on Average Rates): ££££
Hotel Class:3 star — Airport Garden Inn Hotel 3*
Number of rooms: 52
Reservation Options:
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Also Known As:
Airport Garden Hotel Mangere
Best Western Auckland
Airport Garden Mangere
Airport Garden Inn Hotel Auckland, New Zealand

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