We booked in to stay one night as we was catching a flight the next day in the afternoon. There was a complimentary free airport pick up which was really good. Indian chap who picked us up from the airport was really friendly and we didn't have to wait long. However the Indian lady on reception was rather frosty and un-accommodating when we asked her if we could store our bags there behind reception the next day whilst we hung around for our flight she pulled her face and said they don't usually do that but begrudgingly said ok on this occasion they would. We could not understand what the big deal was. We have travelled all around the world and never had this problem before. We decided to check out at 10am the next day and go sit at the airport all day as we felt like we didn't want to put them out and inconvience her. However the white lady that took us to the airport said that wouldn't have been a problem. We decided to just go to the airport in any case. As for the room, we was very dissapointed. The carpet looked as if it hadn't been hovered in a long time, the bathroom wasn't very clean, the kettle was full of sticky marks. We was on the ground floor. The walls and ceiling were like paper so we could hear every single noise.. Toilets flushing, bath filling, TV and footsteps and banging not good when your neighbour is up at 4am to catch an early flight with what sounded like they were practising river dance with all the banging around. So overall an uncomfortable and unpleasant stay.
- Official Description (provided by the hotel):
- Conveniently located only 4 minutes from the Auckland International Airport, New Zealand, Best Western BKs Pioneer Motor Lodge offers you quality, affordable accommodation. As our guest, you’ll enjoy our 24 hour courtesy airport shuttle service for the International and Domestic terminals. ... more less
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- Also Known As:
- Best Western Bks Pioneer Motor Hotel Mangere
- Bks Pioneer Hotel
- Bks Pioneer Motel
- Best Western BK's Pioneer Motor Lodge Auckland, New Zealand