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“No room available, owner yelled at us”

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Airport Skyway Lodge
Ranked #12 of 23 Hotels in Mangere
Berlin, Germany
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“No room available, owner yelled at us”
Reviewed 3 June 2011

although we booked the room and stated the arrival time there was no room available when we arrived at the hostel late at night (the flight was one hour late but that doesn't count as an excuse). we were supposed to sleep on the couch and got into an argument with the owner. he was unbelievably rude and called us "disgusting" and "unthankful". the only positive thing is that they didn't charge us for airport pick up and drop off when we left the place instantly.

  • Stayed March 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
3 Thank w0rldtravelers2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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108 reviews from our community

Traveller rating
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    18
    10
    23
See reviews for
9
42
27
5
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
Sydney, Australia
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 6 February 2011

The Skyway lodge is a great deal for the budget traveller. Close to the airport. Friendly, excellent management that goes the extra mile. My spouse and our adult children have stayed here several times over the past 6 months.

If you are arriving or departing from Auckland airport, and are on a budget, the Skyway Lodge is the place to be. Next time I arrive in New Zealand for a trip I will definitely stay there again. One unexpected plus is that the many departing travellers off-load their remaining food supplies so it's a great way to stock up on basics like salt, pepper, spices, etc. for your trip.

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank joepicchu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brighton, United Kingdom
Level Contributor
56 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 6 February 2011

We stayed here a couple of nights after arriving in New Zealand at 2am. The shuttle was only $5 and 24 hour pick up which was great for us.

The place itself isn't close to anything but the airport really, you can catch a bus into town from across the road at $10 return but it's a good 45 minutes away. There's an indian restaurant, a seafood restaurant, doctor and small shop a 5 minute walk away but not much else.

We booked a double room and it was outside of the main building but it was clean and very convenient at the time. The owner's wife was friendly and although her english wasn't amazing I wouldn't say she could speak any like some people have commented. The owner himself was nice enough and tried to be helpful but I feel the place would benefit from some proper organisation. The kitchen was nice, clean and well equipped but the place could do with some more toilets/bathrooms.

In conclusion I would recommend staying here if you have a late or early flight its great and he can drop you off (as well as pick up) to the airport. Otherwise, maybe try some where in town.

  • Stayed January 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dv912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rotorua
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 April 2010

I booked a double room a few days ahead, when we arrived I was so shocked at the place because on the web it looks nicer, the manager was unprofessional she could not speak english well and the room had a horrible mould smell which the owner tried to cover up with cheap perfume. I wanted to leave and pay more money for safty and comfort at another hotel, but I had already payed her, so I rang her to get a new room, she showed me other rooms that were also smelly, damp and scary, so we just stayed in the first one, I could not sleep as I felt uneasy staying there.

The next morning I was confronted by a man maybe the husband, he started abusing me for writing over my name in the visiters book that they kept on table for all to see, I only felt that my personal information should be kept private which is why I drew over my details.

  • Stayed April 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank neveragainiswear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Mangere hotels

York
Level Contributor
3 reviews
Reviewed 1 January 2010

We stayed at the beginning and end of our time in New Zealand, we were pleased to be picked up at the airport at midnight and taken to our campervan rental office next day, for a reasonable extra charge. The rooms were clean and comfortable, the kitchen is well equipped and the atmosphere in the sitting room is welcoming and relaxed. The shared bathrooms were also clean and of sufficient quantity. The location is very convenient for the airport and within walking distance of shops and inexpensive restaurants. The pleasant atmosphere reflects the attitude of the owners and the hard work they put in to making everyone feel welcome.

  • Stayed November 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mat14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ptapping
Level Contributor
3 reviews
Reviewed 4 July 2009

Amazing place, have stayed there 3 different times because of the service and hard work that scott puts into his guests. I arrived in Auckland seperately with my gf and I was arriving later so I wanted to make sure my gf was taken care of. At 1045 pm scott went to the airport and picked my gf up which I thought was amazing as it was very late. I arrived at 1 am and scott was still up and was waiting to make sure I arrived ok. Lovely place and im going to be heading back for the 4th time just because of how conveinent and close it is to the airport and because of the cleanliness,service and atmosphere. Top notch place and I HIGHLY recomend it.

  • Stayed June 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ptapping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 June 2009

I booked a double room for my partner and myself.

When we arrived early, we were not really welcomed well or informed clearly that rooms were not ready to be checked into.

Walking through the lodge, carpets were well worn and dirty. It was not at all appealing so my partner and i were not looking forward to seeing the rooms or staying there.

we asked for a refund as the lodge does not really look anything like it is advertised on the internet! we were refused as the lady manager/owner did not really seem to understand my point that we were not staying as it did not look like the quality of room advertised on the net. we were given half our money back.....

there are much better accomodation options on the same road for the same price with free drops off to the airport.

be wary of what you see advertised on the net and shop around instead!

  • Stayed February 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank wotwot1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Airport Skyway Lodge

Property: Airport Skyway Lodge
Address: 30 Kirkbride Road, Mangere 1701, New Zealand
Region: New Zealand > North Island > Auckland Region > Mangere
Amenities:
Swimming Pool
Hotel Style:
Ranked #12 of 23 Hotels in Mangere
Hotel Class:2 star — Airport Skyway Lodge 2*
Number of rooms: 10
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Also Known As:
Airport Skyway Hotel
Airport Skyway Lodge Auckland, New Zealand

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