We booked our room through Wotif during a Wotif Sale, we had low expectations of a cheap airport motel and the Comfort Inn Airport Silver Point failed to meet even the lowest of expectations.
On arrival it transpired that the room we had secured and paid for through Wotif had been booked to someone else, leaving us with the lower value room with insufficient beds. The Duty Manager was initially apologetic that we had been booked into a lower value room and offered to put a stretch camp bed in the room for our daughter.
We decided to call Wotif, as they guarantee that once the room is paid for it is secured, a following conversation saw the Duty Manager change her tack and accuse us of lying and misunderstanding the definition of what a Queen and a Single Bed really meant.
We were offered an upgrade double the price we paid to a rate not even noted on their website and I was told that I should be grateful because the rooms were normally $180, again no evidence of such a price.
The room itself was dirty, we shared our final night in Auckland with the bugs roaming the room. This is definitely a must avoid hotel, whatever the price !!
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- Also Known As:
- Comfort Inn Silver Point Hotel Mangere
- Comfort Inn Mangere
- Mangere Comfort Inn
- Comfort Inn Silver Point Auckland, New Zealand