I am devastated to read some of the reviews that have been written about Airport Goldstar motel. I would like to offer my sincere apologies for all the rudeness done by the previous manager. This motel belongs to my parents and they have worked very hard to make it a clean and friendly place to stay. It is very disappointing to see their hard work undone by this one person.
Unfortunately they hired this chap last year who seemed nice and friendly with a good reference as a full time manager. It came to light recently by reports from other staff that he was a terrible person for the job. He has been fired and no longer works at the motel however it seems like the damage has already been done.
Once again I would like to say sorry to everyone who experienced unacceptable custmor service during the past year. We will work extra hard to make Airport Goldstar a place you will want to return and recommend to other.
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- Also Known As:
- Airport Gold Star Hotel
- Airport Gold Star Motel Auckland, New Zealand