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“Dont even think about staying here not safe”

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Airport Gold Star Motel
Ranked #22 of 23 Hotels in Mangere
Reviewed 1 January 2011

We booked this motel for ease for the airport thinking it would be a excellent choice having looked at it on line. However looks can be very deceiving. The Pool is a sess pit and would not be usable. The pick up from the airport went well however room was very basic and lost somewhere in the 70s. In addition we had a night time visitor trying to break into
our room at 0200 in the morning clearly aware of the lock systems on the windows and the sliding doors. Thankfully we are light sleepers and the burglar was disturbed and made off on foot. Not a pleasant welcome to New Zealand at all and have not been told Mangere is not a suitable place for any traveller to stay. Be warned and try somewhere else or at least a reputable hotel chain.

  • Stayed: November 2010, travelled as a couple
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1  Thank janecolin40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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129 - 135 of 151 reviews

Reviewed 20 December 2010

My husband, teen age son and I stayed here for one night before we flew back to Australia. I think that this is all this hotel is good for, one night stays, if that. I feel that being from this country it is an embarrasment that this motel is operational and that overseas tourists stay here. It is not clean and has nothing really that makes it stand out or memorable. Although the parking is free and the man at the counter was really nice and hospitable....I would not stay again or recommend it to others.

  • Stayed: December 2010, travelled with family
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1  Thank Shangel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2010

service here was excellent however the room we found to be unclean the beds were the main issue with a stained mattress protector and very old and dated decor.The manager was very apologetic and we had no problems getting a refund and we stayed elsewhere.parking was at a premium although they do offer 14 days free parking with a shuttle service to the airport.

  • Stayed: October 2010, travelled with family
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1  Thank Flow101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2010

A Korean couple runs it. The lady at the front desk was kind. The man drives a pickup shuttle. The room is not very new but well cleaned up and linens are also clean. No problem with wireless internet ($4/hour or $10 for several hours). There is a small food and liquor shop nearby and some restaurants within walking distance (10 minutes). The day I stayed was a sunny summer day, I enjoyed swimming and staying at a very sunny room.

  • Stayed: March 2010, travelled on business
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1  Thank tatsum2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 November 2009

Situated next door to Mangere Community Centre made for a noisy night until 12.45am, with room vibrating to loud music. Noise betgan again next morning at 8am with another community event. Decided to leave and it took me an hour to get a refund for my prepaid second night. Eventually achieved by seeking the help of the local police station.

  • Stayed: November 2009, travelled on business
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1  Thank hollyAuckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2009

This airport-region motel offered a basic room (full kitchen) and overall was comfortable. I read reviews of airport motels and the cheaper ones sound horrible... this was a bit higher in the price range and certainly was clean and well run. I liked the properly working heating with thermostat, although the bathroom was very cold. There is a nice small park beside the motel and the area looked fine to me. I used the wireless internet, which was reasonably priced. I had a good sleep and was quite satisfied.

  • Stayed: July 2009, travelled solo
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1  Thank mountain820
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2009

I am devastated to read some of the reviews that have been written about Airport Goldstar motel. I would like to offer my sincere apologies for all the rudeness done by the previous manager. This motel belongs to my parents and they have worked very hard to make it a clean and friendly place to stay. It is very disappointing to see their hard work undone by this one person.
Unfortunately they hired this chap last year who seemed nice and friendly with a good reference as a full time manager. It came to light recently by reports from other staff that he was a terrible person for the job. He has been fired and no longer works at the motel however it seems like the damage has already been done.

Once again I would like to say sorry to everyone who experienced unacceptable custmor service during the past year. We will work extra hard to make Airport Goldstar a place you will want to return and recommend to other.

Stayed: May 2009, travelled on business
1  Thank h2onuts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Airport Gold Star Motel

Address: 255 Kirkbride Road, Mangere, Auckland 2022, New Zealand
Region: New Zealand > North Island > Auckland > Mangere
Amenities:
Free Parking Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
Ranked #22 of 23 Hotels in Mangere
Price Range: £63 - £98 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Airport Gold Star Motel 3*
Number of rooms: 20
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Also Known As:
Airport Gold Star Hotel
Airport Gold Star Motel Auckland, New Zealand

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