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Grand Mercure Nelson Monaco Apartments
Ranked #7 of 41 Hotels in Nelson
Certificate of Excellence
Reviewed 30 November 2013 via mobile

It is hard to describe this hotel because while it might perfectly suit some peoples' needs, it was not what I expected.

It's also hard to decide how to describe the decor. Is it outdated or quaint?

If you have a car and are able to navigate on your own, and if you are looking for a quiet location, then this may very well be the ideal lodging for you. It has a lot of amenities on site which you can find on their website,

Being young, single, and not willing to drive in NZ, this location was way too off the beaten path. It was a $25 cab ride each way to downtown Nelson. There was nowhere close by in walking distance to find any kind of nightlife.

The rooms were clean and the staff very friendly and helpful.

  • Stayed: November 2013
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1  Thank navidad_not
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this reviewResponded 9 December 2013

Dear navidad_not
Thank you for taking the time to review the Grand Mercure Nelson Monaco Apts and we understand your comments regarding the hotel décor and location. We appreciate that we have a distinct style to the property, and that this may not always be suitable to everyone’s tastes. We do try to market our location so people are aware that we are not located in the Nelson city centre, but we believe that our location on the Monaco Point offers great views to our guests and is suited to guests that do have their own transport. I am pleased that you found our staff helpful and friendly as we do pride ourselves on giving good service. We hope you return to enjoy Nelson in the future and once again thank you for your honest feedback.

Kindest Regards
Clare Davies

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465 - 471 of 929 reviews

Reviewed 22 November 2013

This hotel is one of the most impressive and beautifully maintained hotels I have ever stayed in. It is themed round an old fashioned village with each room having a front and back door surrounded by beautiful gardens. There is a "village green and Main Street". The whole thing could be too much, but it is so well done and thoughtfully maintained that it is absolutely fantastic.

  • Stayed: November 2013, travelled with family
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Review collected in partnership with Accorhotels.com
1  Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this reviewResponded 24 November 2013

Dear John L,
Thank you for your wonderful review. It sounds like you had a great stay! We truly appreciate all your kind comments and look forward to welcoming you back to the hotel again soon.
Kindest Regards
Clare Davies

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Reviewed 21 November 2013

Our family of four stayed here for 4 nights and found the experience very good. The reception staff were great and very informative. We stayed in a 2 bedroom apartment which was spacious and well appointed with all you need for self catering. There is also a restaurant in site and a good pub across the road.
the weather was miserable while we were in nelson but the surrounds of the complex were welcoming and we used the spa to warm up as well. Only real criticism is the noise factor of wooden doors and brick and stone walls make noisy partners when climbing the stairs and going between rooms. The complimentary drink given to,us on arrival also made it easy for us to,try out the restaurant and bar on the resort.

  • Stayed: October 2013, travelled with family
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1  Thank Stubby70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this reviewResponded 24 November 2013

Dear Stubby70
Thank you for your lovely positive comments about the reception staff, I will pass this feedback on to the team, I am sure that your comments will serve as an encouragement to all as we are constantly striving to improve the quality of our service. I am also really pleased to read that you found the two bedroom cottage to be well equipped and all you needed for your 4 night stay. I am sorry to see that the weather did not live up to our normal “sunny nelson” standard. I appreciate your comments regarding the building design and we will take these into consideration when planning future improvements.
We hope to be able to welcome you back in the near future, perhaps in the summer months when you will be sure to experience some lovely sunny nelson weather.
Thank you again for your feedback.
Kindest Regards
Clare Davies

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Reviewed 18 November 2013 via mobile

I stayed here for two nights. The grounds and the external building were very beautiful and inviting. The room was clean and comfortable but a little small. It was close to the airport so slightly noisy at times but not overbearing. The restaurant was yummy and the staff were nice, overall we had an enjoyable stay.

  • Stayed: November 2013
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Thank Birch84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this reviewResponded 24 November 2013

Dear Birch84
Thank you for taking the time to share your feedback regarding your recent stay with us at the Grand Mercure Nelson Monaco Apts. I am pleased to hear that you found your room to be clean and comfortable but sorry that you found it to be a bit small, perhaps one of our one bed studios would have been better suited to your needs as these rooms have a separate living area as well as a small kitchenette. Thank you for your lovely feedback regarding the food, grounds, external building and the staff, it is always a pleasure to receive positive feedback like this, I have passed your comments onto the team and we hope to be able to welcome you back one day in the future.
Kindest Regards
Clare Davies

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Reviewed 17 November 2013

  • Stayed: November 2013, travelled on business
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Review collected in partnership with Accorhotels.com
Thank Brian M
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this reviewResponded 18 November 2013

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Reviewed 15 November 2013

  • Stayed: November 2013, travelled on business
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Review collected in partnership with Accorhotels.com
Thank kiwigander
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this reviewResponded 18 November 2013

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Reviewed 10 November 2013

As a couple staying here for only one night we will definitely be back. The whole place is beautiful, the rooms are very tidy and the bathroom modern and clean. The bathroom included full-size bottles of shampoo/conditioner etc which was a nice touch. The bed was large and comfortable. We liked the hotel room for a short stay, and had a beautiful view of the water. The restaurant did a great cooked breakfast and there is a nice swimming pool and outdoor spa for guests to use. The whole resort is gorgeous and has a nice feel to it. Loved it! Very friendly, helpful staff too. Very handy to the airport and only a short drive to CBD.

Room Tip: We had room 9 which is in the boutique hotel and had a lovely view of the water. Room plenty big eno...
See more room tips
  • Stayed: November 2013, travelled as a couple
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Thank Carnim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this reviewResponded 18 November 2013

Dear kylievb
Thank you for your feedback on our hotel, especially your positive comments on our tidy rooms, comfortable bed and modern and clean bathrooms.
I’m glad you enjoyed our delicious cooked breakfast at the Orangreie Restaurant and that you found the staff to be friendly and helpful.
It sounds like you had a wonderful stay with us and we hope to welcome you back one day in the near future.
Kindest Regards
Clare Davies

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Mercure Nelson Monaco Apartments

Address: 6 Point Road | Monaco, Nelson 7011, New Zealand
Region: New Zealand > South Island > Nelson-Tasman Region > Nelson
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Nelson
#3 Family Hotel in Nelson
#6 Luxury Hotel in Nelson
#6 Business Hotel in Nelson
#6 Romantic Hotel in Nelson
Price Range: £52 - £143 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Mercure Nelson Monaco Apartments 4.5*
Number of rooms: 83
Official Description (provided by the hotel):
Grand Mercure Nelson Monaco offers luxury boutique accommodation by the water in Nelson, New Zealand. Located only about five minutes' drive from Nelson Airport and 15 minutes drive to the city centre. Grand Mercure Nelson Monaco offers well-appointed accommodation for up to 215 guests in boutique hotel rooms, along with a range of self-contained apartment accommodation including one-bedroom studios, one-bedroom spa cottages and two-bedroom cottages. ... more   less 
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Also Known As:
Grand Mercure Nelson Monaco Apartments Hotel Richmond
Grand Accor Nelson Monaco

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