We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A pleasant surprise”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Grand Mercure Nelson Monaco Apartments
Ranked #8 of 41 Hotels in Nelson
Certificate of Excellence
Brisbane, Australia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“A pleasant surprise”
Reviewed 15 January 2014

Upon arriving in Nelson after a 5 hour drive you would think any hotel would be a welcoming sight, but we didn't expect the level of charm and sophistication of this hotel, especially at the rate we got ($150 online booking). While the room was small, it made up for it with elegant styling and features like hooks for hanging, an ironing board behind a mirror, and other things neatly tucked away that you would normally expect but in a bigger room. You can easily obtain Internet, hire bikes, do your laundry or get your jewellery cleaned even. The hotel restaurant was lovely also, if not a little expensive. we didn't mind the ten minute drive into town either. Lovely hotel for cheap rates (find one online).

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SMull2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review, 30 January 2014
Dear SMull2014
Wow! What a wonderful review, thank you so much for taking the time to share your fabulous feedback! I am really glad to read that you were able to find such a great deal online and that you found the room to be elegant and well designed with all the required features. I am also pleased to read that you thought the Orangerie Restaurant was lovely, I will be sure to share all your wonderful comments with the rest of our team, it is always such a pleasure to receive such lovely comments.
Kindest Regards
Clare Davies
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

907 reviews from our community

Traveller rating
    413
    346
    95
    34
    19
See reviews for
178
478
42
109
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (129)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
New England
Level 5 Contributor
64 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 15 January 2014 via mobile

Stayed for three nights. Cute one bedroom apartments.

Nice kitchen and laundry.

Poor selection of NZ channels only of TV and no DVDs to rent.

Tricky parking at night when you return after 9 or 10 to find a spot.

Really really crazy wifi policy. That needs to be included this day in age. It was really bad.


All the cardio equipment in the gym said out of order (3 out of 4). Should be kept up.

Good location to town but you need a car. Nice back yard and right near the airport. You can hear the planes.

Fantastic front of the house staff.

Stayed January 2014, travelled as a couple
Helpful?
Thank Triplovers1151
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review, 30 January 2014
Dear Triplovers1151
Thank you for taking the time to tell us about your experience at the Grand Mercure Nelson Monaco Apts. It is always a pleasure to receive positive feedback and we appreciate your constructive feedback about the TV channels and the internet policy. Our One and Two Bedroom Cottages have DVD players and we have a selection of DVD’s at reception.
We appreciate your comments regarding the cost of using internet at the hotel. While this is definitely our long term goal unfortunately due to the current cost of supplying internet to our guests and our recent upgrade to WIFI it is not something we are able to currently offer. In the meantime we do have a computer at reception that we offer complimentary internet for our guest’s during their stay and we also have some special packages that include internet deals at the time of booking on several websites.
At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.
Thank you again for sharing your experience, and we hope your next visit will exceed your expectations.
Kindest Regards
Clare Davies
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Christchurch, New Zealand
Level 3 Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 January 2014

We loved staying here. It felt luxurious. I loved the furnishings and fittings, in character with the complex, so very comfortable. We stayed in a 1 bedroom unit overlooking the village green. It was so quiet, unaware if anyone was next door or not. Used the pool and the gym. The staff were just lovely and friendly. I would highly recommend this place if you would like a bit of a treat.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mary J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review, 30 January 2014
Dear Mary J
Thank you for choosing the Grand Mercure Nelson Monaco for your recent stay in Nelson, I am really pleased to read your glowing review. It is a pleasure to hear that you enjoyed the character of the resort and that it felt luxurious, this is an admirable compliment and I appreciate you recommending us to others. I will be sure to pass on your feedback to the rest of the team and we look forward to seeing you again on your next trip to Nelson.
Kindest Regards
Clare Davies
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level 6 Contributor
100 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 8 January 2014

We had the studios for the first 3 nights and a 2 bedroom cottage for the last night. Cute accommodation. Comfortable beds and very clean bathrooms. The staffs are super lovely (especially Sharon and Michelle). Very close to the airport (we had to pick up people from the airport and could easily walk there and back).

I had a massage at 'About Beauty' - I think the therapist's name was Mel - she was amazing, the best massage I had in 2013. Lisa who was the director at the salon was wonderful too and did a lovely job trying to organise a massage for me with short notice.

Room Tip: Upstairs units are much brighter and the bathrooms are more modern.
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ashley_Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review, 30 January 2014
Dear Ashley_Sydney
Thank you for taking the time to share your experience on our tripadvisor page. I am so pleased that you had an enjoyable stay. I will pass your wonderful comments onto the rest of the team, especially Michelle and Sharyn, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am thrilled to hear that you had such a fantastic massage and we really do hope to be able to welcome you back to the hotel one day in the near future.
Kindest Regards
Clare Davies
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Spokane, Washington
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 January 2014

Beautiful accommodations with excellant staffing. Praised this resort as a 4 as there is very little space for storing clothing having to leave clothing in suitcase. Everything else about this resort is a 5+.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JAM1109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review, 5 January 2014
Dear JAM1109,
We very much appreciate your comments regarding your recent stay at the Grand Mercure Nelson Monaco Apts. It is always a pleasure to receive positive feedback and we appreciate your comments in regards to storage which we will be sure to look into.
Thank you again for sharing your experience, and we look forward to welcoming you back to the hotel on your next visit to Nelson.


Kindest Regards
Clare Davies
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxford, United Kingdom
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 January 2014

We stayed at this establishment over New Year for 2 nights. We found the location pleasing near the airport with good parking and excellent sized beds.The food at the restaurant was excellent with a good selection of wines . Unfortunately the service at the restaurant was not good after making a reservation and being seated we had to wait 20 minutes to get a menu and even then we had to ask for it. We also had dirty wine glasses on the table and there were no wine buckets for the bottle we ordered.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kiwibird72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review, 5 January 2014
Dear Kiwibird72,

Thank you for taking the time to tell us about your experience at the Grand Mercure Nelson Monaco Apts and The Orangerie Restaurant. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we have looked into and taken care of the issues that you experienced to ensure that there are no future occurrences.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Kindest Regards
Clare Davies
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore
Level 6 Contributor
626 reviews
176 hotel reviews
common_n_hotel_reviews_1bd8 250 helpful votes
Reviewed 1 January 2014 via mobile

They lost one of the two reservations (we were lucky to still get the second room in a fully booked season). Breakfast limited in selection and the fruit did not look or taste very fresh. Also the place seems to be too small to accommodate they demand. The buildings look unique and nice, the decoration in the house also. Probably we just had bad luck with being there during the peak season.

Stayed January 2014, travelled with family
Helpful?
Thank SunriseSki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review, 5 January 2014
Dear SunriseSki,
Thank you for taking the time to tell us about your experience at the Grand Mercure Nelson Monaco Apts and The Orangerie Restaurant. I am sorry that your experience did not meet your expectations and there was errors with your reservation; please allow me to express my sincerest apologies.
We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Kindest Regards
Clare Davies
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Nelson hotels
4.3 mi away
The Sails Nelson
The Sails Nelson
#1 of 41 in Nelson
670 reviews
3.6 mi away
Century Park Motor Lodge
4.2 mi away
Delorenzos Studio Apartments
Show Prices
Show Prices
Show Prices
4.1 mi away
Trailways Hotel Nelson
Trailways Hotel Nelson
#7 of 41 in Nelson
484 reviews
4.2 mi away
Harbourside Lodge
Harbourside Lodge
#5 of 41 in Nelson
146 reviews
3.8 mi away
Rutherford Hotel Nelson
Rutherford Hotel Nelson
#15 of 41 in Nelson
377 reviews
Show Prices
Show Prices
Show Prices

Been to Grand Mercure Nelson Monaco Apartments? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Mercure Nelson Monaco Apartments

Property: Grand Mercure Nelson Monaco Apartments
Address: 6 Point Road | Monaco, Nelson 7011, New Zealand
Region: New Zealand > South Island > Nelson-Tasman Region > Nelson
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Nelson
#3 Family Hotel in Nelson
#6 Business Hotel in Nelson
#6 Romantic Hotel in Nelson
#7 Luxury Hotel in Nelson
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Grand Mercure Nelson Monaco Apartments 4.5*
Number of rooms: 83
Official Description (provided by the hotel):
Grand Mercure Nelson Monaco offers luxury boutique accommodation by the water in Nelson, New Zealand. Located only about five minutes' drive from Nelson Airport and 15 minutes drive to the city centre. Grand Mercure Nelson Monaco offers well-appointed accommodation for up to 215 guests in boutique hotel rooms, along with a range of self-contained apartment accommodation including one-bedroom studios, one-bedroom spa cottages and two-bedroom cottages. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, ACCOR, Booking.com, Hotels.com, TripOnline SA, Evoline ltd, HotelQuickly, Ebookers and Cancelon so you can book your Grand Mercure Nelson Monaco Apartments reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Mercure Nelson Monaco Apartments Hotel Richmond
Grand Accor Nelson Monaco

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing