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“Excellent”

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Grand Mercure Nelson Monaco Apartments
Ranked #7 of 41 Hotels in Nelson
Certificate of Excellence
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904 reviews from our community

Traveller rating
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    95
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    19
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (127)
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Mesa, Arizona
Level 4 Contributor
34 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 19 April 2014

Loved this hotel! We were two couples traveling and this place was perfect. Upstairs 2 good sized bedrooms and two....bathrooms. Downstairs, a complete kitchen, sitting area and a gas fireplace. Location is not great but that is the only downfall. Had a problem with the heater and they were on it immediately. Helpful and friendly at check in too. We all recommend it.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
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Helpful?
Thank Arizona828
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review, 9 May 2014
Dear Arisona828
Thank you so much for taking the time to share your wonderful comments, it is always a pleasure to receive such lovely feedback and we appreciate your comments regarding the location of the hotel. We are not located in the CBD, however we are en route to the Abel Tasman National Park as well as the lovely wineries Nelson has to offer. We are also perfectly situated to the Nelson Airport and The World of Wearable Arts Museum which are all must see in the Nelson region. I am really pleased to read that you found the two bedroom cottage perfect and well equipped for a relaxing and enjoyable stay. I am pleased we were able to help with the heating, thank you for your comments regarding the staff, I will pass this onto all of the team. We appreciate you recommending us to your friends and look forward to welcoming you back one day in the near future.
Kindest Regards
Sharon McGuire
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wilmington
Level 6 Contributor
110 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 15 April 2014

The staff is pleasant, but anyone staying here needs to be aware of a few things: it is NOT in Nelson or close to anything. It is hard to find. We were awakened every morning by airport traffic. The room we were given was so small we found the tea/coffee service under a bench. No room for a refrigerator in the room so we had to share one down the hall. There was no place to put our luggage.

Room Tip: Based on the favorable reviews, I suggest you examine the room before you accept it as there seems t...
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Keith M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review, 9 May 2014
Dear Keith M
Thank you for taking time to share your comments regarding your recent stay with us. At the Grand Mercure Nelson Monaco we have a range of different room types to suit a variety of traveller’s needs. Unfortunately , it would appear that our One Bedroom Studios or Cottages would have suited your needs better as these units have a kitchen with their own fridge as well as more space for storage including a separate living area. Whilst we are not situated in the immediate Nelson CBD we are midway between the CBD and the immediate retail area of Richmond with only a 10 minute drive by car to some of the local wineries and en route to the Able Tasman National Park. We do try to promote all of these points wherever possible on all promotional websites and as you mentioned in your review, we are situated close to the Nelson Airport. I am very sorry that you found the airport noise a disturbance. At the Grand Mercure we strive to provide to ur guests a superior service experience and this includes providing a good night’s sleep so I am very sorry that we were unsuccessful on this occasion. We really value your comments and appreciate you taking the time to share this feedback.
Kindest Regards
Sharon McGuire
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kidderminster, Worcestershire
Level 6 Contributor
135 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 9 April 2014

All the usual amenities and very attentive staff. Noisy local airport close by though flights ended and started at reasonable hours. Free wifi available at a rather slow/dated PC in reception.
The Hotel is nicely located at the head of a creek with amazing sunsets through Palm trees. It suited our purpose to be situated out of town at the Able Tasman side as we were off there next day. There is a Countdown close by and a very nice Pub over the road called The Honest Lawyer that did reasonably priced meals.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank garethannette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review, 22 April 2014
Dear garethannette
Thank you for sharing your comments on our tripadvisor page, it’s lovely to read your feedback and we appreciate your constructive feedback regarding the internet at reception, this is something we are currently looking into so watch this space… We are perfectly located en route to the beautiful Abel Tasman and with the estuary in front of us and the stunning views across the water to the mountains we are very lucky to be situated where we are.
We hope that you will come and stay with us on your next trip to New Zealand.
Kindest Regards
Sharon McGuire
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nelson, New Zealand
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 April 2014

I stay at the Grand Mecure Nelson fairly regularly; the team of staff are really friendly, the facility is 'different' (small European village feel) and comfortable lovely food at the restaurant. Whether on business or over-nighting for an early flight (the facility is close to the airport), I enjoy staying at Monaco

  • Stayed April 2014, travelled on business
    • Value
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    • Cleanliness
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Review collected in partnership with Accorhotels.com

Helpful?
Thank Andrew S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand_Mercure_Nelson, General Manager at Grand Mercure Nelson Monaco Apartments, responded to this review, 22 April 2014
Dear Andrew S
Thank you for taking the time to share your lovely positive comments regarding your recent stay with us. We appreciate your continued business and look forward to seeing you again next time.
Thanks Andrew.
Kindest Regards
Sharon McGuire
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Mercure Nelson Monaco Apartments

Property: Grand Mercure Nelson Monaco Apartments
Address: 6 Point Road | Monaco, Nelson 7011, New Zealand
Region: New Zealand > South Island > Nelson-Tasman Region > Nelson
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Nelson
#3 Family Hotel in Nelson
#6 Business Hotel in Nelson
#6 Luxury Hotel in Nelson
#6 Romantic Hotel in Nelson
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Grand Mercure Nelson Monaco Apartments 4.5*
Number of rooms: 83
Official Description (provided by the hotel):
Grand Mercure Nelson Monaco offers luxury boutique accommodation by the water in Nelson, New Zealand. Located only about five minutes' drive from Nelson Airport and 15 minutes drive to the city centre. Grand Mercure Nelson Monaco offers well-appointed accommodation for up to 215 guests in boutique hotel rooms, along with a range of self-contained apartment accommodation including one-bedroom studios, one-bedroom spa cottages and two-bedroom cottages. ... more   less 
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Also Known As:
Grand Mercure Nelson Monaco Apartments Hotel Richmond
Grand Accor Nelson Monaco

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