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“Won't go again”
Review of Zumo

Zumo
Ranked #7 of 24 Coffee & Tea in Nelson
Certificate of Excellence
Restaurant details
Reviewed 13 March 2014

We had to wait for at least three quarters of an hour for our coffee to arrive. Plus, the last time I went (I was willing to give the place a second chance) it was 3 o'clock on a Saturday afternoon...sorry, we are just closing. I won't bother going again.

Thank JillW21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allen C, Owner at Zumo, responded to this reviewResponded 14 March 2014

Hello There,

Sorry to read of your experiences. Unfortunately, we misplace one order approximately every 2,000 orders. Our standard is delivery within five minutes of order placement. We encourage our customers to reach out to the duty manager in the event of an aberration. The Director's business card is available at the till. All concerns are promptly responded to. ZUMO serves hundreds of customers daily and we strive for perfection.

Regarding the Over-eager Closing Syndrome, we were aware of the issue and have addressed. it. Our policy is to serve customers comfortably beyond the closing time.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (68)
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47 - 51 of 68 reviews

Reviewed 25 January 2014

Really good coffee and a nice, young and funky atmosphere. I really enjoyed the Zumo 3 beans! Nice and strong in flavour. Big couches to chill out and a small room, that you can rent for free if you need a place for a meeting/etc.
Only downside is that you get your coffee served in paper cups. But it's far away from an average boring Café. Nice place for young people to meet and have a chat!

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Thank Nick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 January 2014

loved zumo whilst on holiday in Nelson - lovely venue, good parking, fun for kids and very welcoming staff - had a coffee every day!!

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Thank JulesItaly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 January 2014

All coffee is served in take away cups so don't like it as sitting at a table with a friend drinking out of these takes the pleasure away for me.

1  Thank kathNelsonNewZealand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2013

We have popped in here every time we have visited Nelson.Always delicious healthy food and some delicious naughty treats as well and of course reliably great coffee.Also a very nice selection of cold beverages and juices.Funky atmosphere, lovely staff.Always disappointed its not open on Sat morning when the market is on but I guess it may not be worthwhile at that time.Always seems to have a lot of local regulars there which is always a good sign.There award winning cheese scones are to die for!

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Thank Maryanne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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