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“Lovely modern hotel in very central location”

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Trailways Hotel Nelson
Ranked #8 of 41 Hotels in Nelson
Certificate of Excellence
Reviewed 12 November 2013

We stayed in the beautiful Riverside First Floor Mezzanine Suite. It was very spacious, with a little kitchen, dining area and bathroom, then up some stairs a mezzanine with a king bed and a tv. There is a balcony that overlooks the river (sometimes it is just mud, it has a tide). The room is nice and modern and has a spa bath, which fills up nice and fast. The staff were very polite and the breakfast at the hotel was nice. We stayed 2 nights and enjoyed our stay, and would definitely be back. The only downside was the TV by the bed wasn't working. The hotel is very close to town, easy walking distance. We stayed off season and got a very good rate for the room.

Room Tip: Riverside First Floor Mezzanine Suite was great, would definitely want to stay in this room again as...
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  • Stayed: May 2013, travelled as a couple
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Thank Carnim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trailways, Manager at Trailways Hotel Nelson, responded to this reviewResponded 17 November 2013

Thank you for taking the time to post a review. You picked a great time to visit Nelson, with all the sunshine we have had! I'm delighted that you enjoyed the Mezzaine Suite, which is certainly a lovely room with the view over the river and the extra living space. Thank you for making us aware of the issue with the TV, which has since been rectified.
We would love to see you again soon.
Kind regards
Sara and the team at Trailways Hotel Nelson

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356 - 362 of 503 reviews

Reviewed 10 November 2013

This hotel is situated within easy walking distance on the town centre. We were given a room at the front facing the car park and small swimming pool. We would have preferred a room overlooking the river at the back but none were available. We were given free 600 mb wifi for as many machines as we needed at reception and told that more was available if we needed it which was good. The reception staff were really friendly and efficient.

  • Stayed: November 2013, travelled as a couple
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Thank CarolWestSussex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trailways, Manager at Trailways Hotel Nelson, responded to this reviewResponded 10 November 2013

Thank you for your comments regarding your stay at Trailways Hotel Nelson. It is always a pleasure to receive positive feedback and I will share your comments with our team.
Kind regards
Sara and the team at Trailways Hotel

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Reviewed 9 November 2013

Hotel is centrally located, within walking distance from the town centre, shops and restaurants. We stayed in a studio apartment with a balcony and spa bath. The bath was a little small and the room itself was also on a small side. Toiletries were provided. There were tea/coffee making facilities, fridge, desk and a TV in the room. King size bed was very comfortable. The little fridge was quite noisy, making it difficult to sleep at night. Pluses: free parking and free WiFi. Negatives; Breakfast was not included in the room price.

  • Stayed: November 2013, travelled as a couple
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Thank pralinka10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trailways, Manager at Trailways Hotel Nelson, responded to this reviewResponded 10 November 2013

Thank you for posting a review after your recent stay at Trailways Hotel. Its great to hear that enjoyed our great location, and all the facilities in the room including the free WIFI. I hope you made the most of the breakfast, as we have a very extensive continental buffet selection.
Kind regards
Sara & the team at Trailways Hotel

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Reviewed 3 November 2013

This is the third time our group of 6-8 have booked a conference room and accommodation at Trailways for our annual out of town strategy meeting. The service is excellent, the rooms are comfortable, clean and well appointed. The breakfasts are excellent and lunches and dinner also. The staff are consistently friendly and professional. They do a great job to make our time with them very memorable. They also have excellent espresso coffees!! We are going back again.

Room Tip: Upstairs riverside rooms are lovely
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  • Stayed: October 2013, travelled on business
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Thank Deborah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trailways, Manager at Trailways Hotel Nelson, responded to this reviewResponded 5 November 2013

Thank you for your comments regarding Trailways Hotel. It is always a pleasure to receive positive feedback.

I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff, as we strive to continuously provide the highest level of service.

Kind regards
Sara and the team at Trailways Hotel

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Reviewed 25 October 2013

Bed was so comfortable I woke up 2 hours after my regular wake up time. the tea coffe making equipment was in a cupboard at floor level so I didnt bother trying. i do prefer tea making facilies at bench height. the shower has an out swinging glass door so the floor gets wet when stepping out of shower. the room I had was smaller then most others and a wee bit cheaper. they have a bar and sell local beers. plenty of off street parking and close to town to take a short walk. I had difficulty logging onto to my wifi but at least the font was large enough to read.
the swipe card for the lights enters from the bottom of the unit unlike all others I have used, which slip in from the top.
standard key entry

Room Tip: swipe card for lights slips in under the unit pushing upward.
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  • Stayed: October 2013, travelled on business
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Thank coaster2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trailways, Manager at Trailways Hotel Nelson, responded to this reviewResponded 28 October 2013

Thank you for posting a review of Trailways Hotel. Our beds get lots of great feedback, so its lovely to hear you slept well. I appreciate your comments regarding the room and our bar. I certainly hope you will stay with us again.
Kind regards
Sara & the team at Trailways Hotel

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Reviewed 15 October 2013

Stayed only 2 nights 11/10 & 12/10 but if staying in Nelson always stay at Trailways. Also ask for a room overlooking river, no problem. Rooms are spotlessly clean and very comfortable. Lounge Bar has very comfortable furniture and a great atmosphere. Dinning in is an absolute pleasure, excellent menu with excellent chefs. Have always found staff friendly and helpful. We were in Nelson this time for the Masters Games and had bikes with us (we entered cycle races). Staff allowed us to keep our bikes in empty Conference Room for the two nights and locked and unlocked door for us when required. I would suggest Trailways to anyone staying in Nelson and, yes, we will remain occasional guests.

Room Tip: Ask for room over looking river from numbers 70's to 80's I think.
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  • Stayed: October 2013, travelled with friends
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Thank tpgold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trailways, Manager at Trailways Hotel Nelson, responded to this reviewResponded 17 October 2013

Thank you for your review. I love hearing from our repeat guests as we really enjoy seeing familiar faces return. The riverside rooms you mention are a great tip for other travellers, as its wonderful to see the water, birds and kayakers from your room, while still being a 5mins walk from town. I will pass your positive comments on to the chefs and the staff. I do hope the Masters Games went well for you both and that we wil see you back soon.
Kind regards
Sara & the team at Trailways Hotel

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Reviewed 8 October 2013

Great room ,very clean with a view of the water staff were very friendly and couldn't do enough to help us including being great tour organizers, food was great and the bar was a great place to relax at the end of a long day of sight seeing one of our better experiences in Nelson !

  • Stayed: October 2013, travelled as a couple
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Thank firefly C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trailways, Manager at Trailways Hotel Nelson, responded to this reviewResponded 10 October 2013

Thank you for taking the time to post a review of Trailways Hotel. I'm delighted to hear that you enjoyed your stay with us. Our staff enjoy providing suggestions on places to visit in our wonderful region, and they can give those insights only a local knows. I hope you visit us again soon.
Regards
Sara & the team at Trailways Hotel Nelson

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Additional Information about Trailways Hotel Nelson

Address: 66 Trafalgar Street, Nelson 7010, New Zealand
Phone Number:
Region: New Zealand > South Island > Nelson-Tasman Region > Nelson
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 41 Hotels in Nelson
Price Range: £55 - £185 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Trailways Hotel Nelson 4.5*
Number of rooms: 47
Official Description (provided by the hotel):
Welcome to Trailways Hotel, one of Nelson's most stylish and contemporary venues. We are centrally located within a few minutes' walk of Nelson's central shopping precinct, theatres, cultural and sporting attractions, restaurants and cafes, the information centre and close to the scenic waterfront. Stay in the heart of Nelson city and explore the region, famous for its sunshine, wine, seafood, art and craft, Saturday morning open-air market, its five national parks and abundance of outdoor recreation. Trailways Hotel is right on the river and many of its rooms open onto the river side. There are 47 rooms consisting of studios, studio spas, spacious suites and interconnecting rooms. Also overlooking the river is award-winning The Tides Restaurant and Bar. There are three serviced conference rooms for your next business event, wedding or function. For the business traveller, we have up-to-the-minute facilities to make your stay most productive. Our staff are on hand 24 hours to respond to your requirements. ... more   less 
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