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“Just what we expected and wanted.”

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Boutique Motel Nelson
Ranked #23 of 41 Hotels in Nelson
Certificate of Excellence
Queenstown, New Zealand
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Just what we expected and wanted.”
Reviewed 9 April 2013

Our stay at the Boutique Motel was just as we expected. The standard studio we booked served our needs as we were out a lot catching up with friends and family. The location suited us perfectly as we wanted to be close to family in Stoke. A choice of restaurants and supermarkets across the road was a bonus.

  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 475JustinS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoyNelson, Owner at Boutique Motel Nelson, responded to this review, 22 April 2013
Dear JustinS,
Thank you for placing your review with Trip Advisor regarding the Boutique Motel.
It is obvious that you did your research on line and by phoning us when searching for your accommodation in Nelson. We are pleased that our Motel provided all that you needed and that you enjoyed your stay with us.
We look forward to seeing you on your next visit when you come to see family again.
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111 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Any
English first
Hawkes Bay, NZ
Level 3 Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 7 April 2013

Stayed here for a nite on our way to Picton to catch the ferry. Not as close to town as would have liked but not a biggie as we had a car. Clean but small room. All amenities required were provided, including a fan, nice decor. Good shower and bathroom area. Would recommend if a brief stop over.

  • Stayed December 2012, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank BarbR26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoyNelson, Owner at Boutique Motel Nelson, responded to this review, 14 April 2013
Dear BarbR26,
Thank you for your review.
We are pleased that the Motel and the Unit you booked suited your needs for your overnight stay with us. We do our best (hopefully) to supply excellent accommodation with all that is required by our guests to ensure their stays are enjoyable.
Hope the ferry crossing was enjoyable for you and that the sea was not rough.
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Queenstown, Otago, New Zealand
Level 3 Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 April 2013

We spent Easter in Nelson and had a brilliant stay. Everything was as before on our previous visits, in fact it was even better. Our unit was very clean, a great welcome from Nicky and Bailey the cat and as usual Nicky and Frank could not do enough for us. As regular guests they are only too happy for us to borrow the motel's courtesy vehicle, which for us was brilliant as we travel to Nelson by plane. We make regular trips to Nelson so this is the only motel we stay at, and certainly recommend to anyone.

Room Tip: We always book a downstairs unit as they are a bit more roomy
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  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Viv S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoyNelson, Owner at Boutique Motel Nelson, responded to this review, 14 April 2013
Dear Viv S,
Again we thank you for your kind words re the Boutique Motel.
We always enjoy your visits as you are both, as we in the trade say, independant, well travelled and happy guests.
Our courtesy car is proving to be popular with our guests and it is seeing a fair bit of the Nelson region.
Take care and hopefully it will be a great winter for you.
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London, United Kingdom
Level 6 Contributor
254 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
Reviewed 3 April 2013

The room was small but just about adequate, and first appearance was favourable. We were also pleased that the owner had waited for us, even though we turned up nearly 3 hours later than expected. However, when we went to eat breakfast the next morning, the muesli provided was 3 months past its use-by date, and when my husband checked under the bed (habit of his in all hotels/motels) he found lots of dust and fluff, an old biscuit wrapper and used tissues from some previous occupants - so not the best of cleaning regimes here. Owner tries hard but is missing out on some of the basics here.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank IMUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoyNelson, Owner at Boutique Motel Nelson, responded to this review, 14 April 2013
Dear IMUK,
Thank you for making time during your busy holiday to find time to write this review.
We appreciate all feed back from guests.
When a guest does have a complaint we prefer to deal with it at the immediate time. It is difficult to verify any rights or wrongs many days later. As you pointed out the cereal issue to me at checkout I apologised and investigated how this came about and have double checked our stock which was just new in a couple of days prior to your arrival. The other issue was not mentioned therefore I could not check the unit you were allocated. I myself was on holiday when your review came through and upon arrival back to work found that housekeeping had done their work shedule thoroughly which includes checking under and vacuuming under the beds.
We are disappointed that you were unable to comment upon the more positive aspects of your stay with us.
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Bristol, United Kingdom
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 March 2013

Well presented motel with quality furnishings. Our room was on the first floor so had to struggle up stairs with suitcases. The room was too small for us. It was furnished with fridge, microwave and toaster but was really too tiny for us to enjoy our breakfast - the one meal we like to take in our room. Also, it was very hot whilst we were there and our room on the first floor seemed to suffer particularly from lack of air. It seems a shame to complain when a lot of effort had been put into presentation, flower tubs etc. but the room is what matters !

Room Tip: Ground floor would be easier.
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  • Stayed February 2013, travelled as a couple
    • Value
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Helpful?
Thank Kay S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoyNelson, Owner at Boutique Motel Nelson, responded to this review, 29 March 2013
Dear Kay594,
Thank you for taking time to review your stay here with us at the Boutique Motel.
We apologise if the unit you booked with us was not the correct unit for you. We believe that on the internet we accurately describe our units so that prospective guests can choose the appropriate unit for their stay. You are correct in stating that the Standard Studio Units are small. They were designed and built for overnight stays or for guests who only require a bed, a good shower and somewhere to make their breakfasts.
It can be difficult I know with great amounts of luggage that are required when you go on holiday for many weeks. It is our policy for guests who have chosen an upstairs unit to offer assistance with any luggage that may be needed.
The weather while you stayed with us and in fact all summer this year (2012/2013) has been amazing. It has been as it was when we were growing up. Beautiful clear blue skies and weather hot enough to go venturing into the sea for a swim. Even though it is now the end of March the weather is still wonderful. Winter will I know make its presence felt soon.
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Invercargill, Southland, New Zealand
1 review
Reviewed 2 March 2013

Over the last nine months i have stayed on numerous ocassions at the Boutique Motel in Stoke. The welcome is friendly, the facilites clean, tidy and up to day and the location great, with ample car parking, and excellent promixity to all the local attractions. A well appointed, reasonably priced and very welcoming place to stay. Try it next time you're in the Nelson region..

Room Tip: I have stayed in four different rooms on different ocassions and all are to be recommended.
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  • Stayed January 2013, travelled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank Glenys M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoyNelson, Owner at Boutique Motel Nelson, responded to this review, 4 March 2013
Dear Glenys,
Another glorious day in Nelson so I hope it is the same in your home town.
Thank you for writing and submitting your review of the Boutique Motel. This is appreciated. It confirms to us that we must be doing things right if our guests keep coming back again. It is important to us to have a great rapport with our guests as this is the major component of running an accommodation business.
We always look forward to your trips to Nelson and your stays with us.
Nicky & Frank.
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washington
Level 1 Contributor
3 reviews
Reviewed 14 February 2013

I recently came across this Motel when i was looking for a new place to stay when I visit stoke in Nelson.i guess I can be a bit picky with accommodation and want great service and wont stand for unclean or worn rooms.I also want a good rate ( I know I know).This place fits the bill,its like brand new and not done on the cheap.There are two great eating places across the road,squires being the best.Frank and Nicky are great hosts and nothing seemed to much trouble,I will now be a regular.

  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bonneville4ever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoyNelson, Owner at Boutique Motel Nelson, responded to this review, 4 March 2013
Dear Bonneville4ever,
Thank you for placing your feed back regarding the Boutique Motel.
Your review highlights the things that are important to us also as accommodation providers.
Friendly people, great service, immaculately clean rooms, up to date decor and that the fact that if guests book directly with us they will receive the best rates as on our website we state that our rates are sensibly priced.
We hope to see you here again during your next visit to Nelson.

Nicky & Frank.
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Additional Information about Boutique Motel Nelson

Property: Boutique Motel Nelson
Address: 559 Main Road Stoke, Nelson 7011, New Zealand
Region: New Zealand > South Island > Nelson-Tasman Region > Nelson
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Wheelchair access
Hotel Style:
Ranked #23 of 41 Hotels in Nelson
Price Range (Based on Average Rates): £
Hotel Class:4 star — Boutique Motel Nelson 4*
Number of rooms: 10
Official Description (provided by the hotel):
Set in a very popular and convenient location, the Boutique Motel offers its guests personal friendly service, peaceful surroundings, modern amenities, comfortable bedding and great showers.The important things in life when you are away from home. We are within walking distance to restaurants, supermarkets, takeaways,the local shopping centre, Saxton Sporting fields and the WOW museum. Just 9kms to the centre of Nelson City. For the very best deals & prices available contact the Boutique Motel directly. ... more   less 
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