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“Exceeded my expectations” 5 of 5 bubbles
Review of Auckland Phoenix Palm Motel

Auckland Phoenix Palm Motel
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Auckland Phoenix Palm Motel
Ranked #2 of 5 Hotels in Remuera
Whangarei, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Exceeded my expectations”
5 of 5 bubbles Reviewed 10 August 2014

I'm not sure how recently these lovely modern motel rooms were updated, and how long the fresh decor will remain looking so nice, but other things impressed me too.
Both rooms (we went with another family) were impeccably clean.
The kitchens were a good size and had enough utensils etc for a family of 4. The toaster and kettle were nicer than the ones I have at home! Again, everything was spotless.
The bathroom (clean of course!) had a lovely powerful shower.
The layout of the beds was not perfect for us- my children shared the double in the bedroom while I had the single in the lounge, but we all slept well enough, the beds were comfortable, and there was minimal noise and light from outside. Another unexpected bonus was how easily you can control the temperature of the room. There was a plug in heater, an excellent heat pump, and spare blankets, so nobody felt the cold of quite a chilly night.
Check in and departure were quick and easy.
There is a dairy 2 minutes' walk away for any last minute needs.
Suited us perfectly for our overnight in the big smoke for a karate tournament.

  • Stayed August 2014, travelled with family
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Lordhay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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27 reviews from our community

Traveller rating
    5
    9
    4
    3
    6
See reviews for
9
9
2
5
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Auckland, New Zealand
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 12 May 2014

The motel was amazingly cheap for top quality fittings. Very quiet, close to the hospital and main motorway. I chose this motel because it was off the main roads which worked well. Nicely furnished, clean and tidy. Dont let the reception scare you away which is a bit messy........ the rooms are great and we will be back again.

Room Tip: All units are practically the same with ample parking. Most handy to Ascot/Mercy hospital and main...
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  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank denisej025
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Zealand
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 8 March 2014

They have recently renovated their units and they have done a really good job. Our room was much nicer than we thought it would be (they should put photos of the marble bathrooms on their website) and convenient to the train. Very reasonably priced. There is some debris outside behind the rooms, just outside the back doors to each room, but I was just happy to be able to go right out the back of the room to smoke that I didn't care. I'm sure they will clean that up when they get to it.

Room Tip: Two stops to Mt. Smart stadium makes this a very good place to stay if you're seeing a game.
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  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank NewZealandYankee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington, New Zealand
Level Contributor
104 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 bubbles Reviewed 7 September 2013

This motel is under refurbishment. The pricing reflects this and is incredible value for Auckland. Once the remodel is finished Im sure the price will go up.
We had an old room that had been remodelled. We paid $100.00 for the night with free off street parking, so very good. Its single level so no problem if you had difficulty walking. The room was large and all new kit, new kitchen equipment, microwave, fridge etc, new table and chairs, new paint and floor coverings, new big beds. Lovely bathroom, brand new shower and vanity unit. Good TV. Some small things were not quite finished...the heat pump was brand new but it didn't work, there were no extra pillows if you needed them, one of the kitchen drawers on the brand new unit hadn't been installed correctly and was broken, only one roll of loo paper, no coffee plunger, minimal toiletries, could do with a clothes hook on the back of the bathroom door.
So all things considered the small finishing touches need to be done but the price was excellent value for the location. There was no building noise until after 9am in the morning so we had a great sleep. Once the refurb is all finished they will want to lift their game if they lift their pricing.

  • Stayed August 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Argamemnon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whangarei, New Zealand
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 24 July 2013

The motel is in a great quiet location, handy to everything. The motel is undergoing a refurbishement so dont take photos on website as what the rooms are. The rooms have been upgraded to modern and sleek, while we were there only half the motel was finished so it will be even better when it is fully landscaped and completed. They are very sound proof and make for a good sleep.
Hopefully they update their website soon, also i hope they upgrade their reception too.
Unfortunatly the rooms were not quite completed, i found that no one had taken the time to clean off builders handprints on glass and walls etc. The bed in lounge which was new still had plastic on it and could have done with a mattress protecter as sleeping on a electric blanket not good. As everything was new it was pretty clean however a few stains on blankets and sheets. The housekeeping needs to be kept up to the high standard that the rooms have been renovated to. The kitchen was nice and big but the sink did not drain and the shower was totally fantastic. There was no personal touches in the room, no phone book, phone did not work and there were no info brochures for food or activities in the area. There was a heat pump which was also great, and i think the owners will have to put in a bit more effort when it comes to providing hospitality. Will be interested to return and stay when completely finished.

  • Stayed July 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Kim A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whangarei, New Zealand
Level Contributor
77 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 22 June 2013

We always stay here on our occasional weekends in Auckland. It's well-located just off the motorway (but no traffic noise). Rooms are large, with well-equipped kitchenette, clean and comfortable. Extremely good value for the rock-bottom price. Staff are courteous, the worst thing one could say is that the decor and facilities are a bit tired, and could use renovation - which they're now getting, half the units being closed & rebuilt on our visit. Unfortunately this will probably put the prices up, but may well be worth it.

The other, very negative, reviews here seem to be talking about some different motel - or are they attempts at blackmail or otherwise malicious???

Room Tip: They all seem about the same
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  • Stayed June 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank Chris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Napier, Hawke's Bay, New Zealand
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 9 March 2012

This motel was grotty!! Window latches that didnt shut properly, the door lock was broken, the duvet covers were dirty and I found a hair in one of the beds. The dishcloth under the sink was wet and smelled bad, I didnt want to touch anything in there as it just felt so unclean. Only 1/2 a roll of toilet paper and no spare... the list goes on! I paid $100 for the one night and definately would never stay there again, gross!!

  • Stayed March 2012, travelled solo
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank k1tty127
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Auckland Phoenix Palm Motel

Property: Auckland Phoenix Palm Motel
Address: 79 St Vincent Avenue, Remuera, New Zealand
Region: New Zealand > North Island > Auckland Region > Remuera
Amenities:
Free Parking Room Service
Hotel Style:
Ranked #2 of 5 Hotels in Remuera
Price Range (Based on Average Rates): £
Hotel Class:3 star — Auckland Phoenix Palm Motel 3*
Number of rooms: 4
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