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“Fantastic Facility/Terrific Service”
5 of 5 bubbles Review of Millbrook Resort

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Millbrook Resort
Ranked #1 of 5 Hotels in Arrowtown
Certificate of Excellence
Minneapolis, Minnesota
2 reviews
“Fantastic Facility/Terrific Service”
5 of 5 bubbles Reviewed 24 January 2014

My wife and I stayed 5 nights last week at this outstanding place. The cottages are very nice and very well maintained. The staff in the lodge, proshop and food service could not have been friendlier or more professional. At the end of our stay, my wife looked at me and said " I could spend the summer here quite happily !!"

Room Tip: We stayed in the cottages which are terrific.
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MillbrookResort, Hotel Manager at Millbrook Resort, responded to this review, 29 January 2014
Dear Paul,
Thank for taking the time share your Millbrook experience. Definitely sounds like you enjoyed your time on the resort, which of course the team and I were very pleased to hear. With long summer days, beautiful vistas in every direction and all of the resorts facilities on hand, I can understand your wife not wanting to leave. We hope we can welcome you back to our slice of paradise in the not too distant future.

Best regards,

Martin Hamilton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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962 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (254)
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English first
Invercargill
Level Contributor
90 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 22 January 2014

My wife and I stayed here last week on a 3day package. We stayed in a studio room in the village which was more than comfortable and nice and close to the golf club, restuarants and spa. The grounds are a real credit to the staff, the golf course challenging but fair(inspite of the rain), the staff would be amongst the best we have ever come across and the restuarant food excellent. It was dearer than the usual places we stay at but it was certainly value for money. I was pleasantly surprised at the casual, informal nature of the place and we didn't need half the clothes we took like a jacket for dinner.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cjb185
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MillbrookResort, Hotel Manager at Millbrook Resort, responded to this review, 29 January 2014
Dear Guest,
Thank you for taking the time to share your Millbrook experience. Our grounds team were very pleased to hear you appreciated their efforts as they work hard to ensure all 500 acres of the resort are constantly in pristine condition. Our service goals are to provide to relaxed, genuine and engaging service, complimented by “five star” professionalism, and it was nice to read we achieved that for you. We look forward to seeing you on the resort again in the near future.
Kind regards,

Martin Hamilton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dunedin, New Zealand
Level Contributor
11 reviews
6 hotel reviews
5 of 5 bubbles Reviewed 22 January 2014

Beautiful accommodation, surroundings, secluded and quiet. Exceptionally clean and staff were friendly and efficient. Studio room was a good size and restaurant food excellent. Looking forward to returning and enjoying another stay.

Room Tip: Studio room was very roomy.
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  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shona B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MillbrookResort, Hotel Manager at Millbrook Resort, responded to this review, 29 January 2014
Dear Shona,
Thank you sharing your Millbrook experience. It was great to read you enjoyed a well-earned relaxing stay with us. Glad to hear you’re looking to return in the near future. The team and I certainly look forward to welcoming you back.

Best regards,

Martin Hamilton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Christchurch, New Zealand
Level Contributor
46 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 21 January 2014

Stayed at the Resort for a weekend in January 2014, our second visit. Truly a superb location with wonderful scenery. The rooms we had with friends were superb. The meals (breakfast and café) excellent. Staff were very friendly and willing. Golf course and spa most enjoyable. Thoroughly recommend and we have booked a return.

Room Tip: Stayed twice - rooms we have had have been great. Just enjoy the experience.
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  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barney320
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MillbrookResort, Hotel Manager at Millbrook Resort, responded to this review, 29 January 2014
Dear Guest,
Thank you for sharing you Millbrook experience. It was pleasing to read that our accommodation, facilities and service all contributed to a great weekend away for you and your friends. It was our pleasure looking after you and great to hear we will be able to welcome you back to Millbrook in the very near future.

Best regards,

Martin Hamilton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
122 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
5 of 5 bubbles Reviewed 21 January 2014

The most pleasing aspect of Millbrook Resort for me was the exceptional service by the staff. Our group was met at the airport with our room keys already assigned so check in was an absolute breeze. The rooms are all amazingly huge, and everything is as one would expect from a resort of this standard. Meals are faultless, breakfast is a feast and all the restaurants provide the best food I have had in the South Island.
cant praise the staff of this place highly enough. Faultless

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dsharmawinter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MillbrookResort, Hotel Manager at Millbrook Resort, responded to this review, 29 January 2014
Dear Guest,
Thank you for taking the time to share you Millbrook experience. Great to hear you enjoyed all aspects of your stay with us, from our spacious accommodation through to your dining experiences in our restaurants. But most importantly, I was very pleased to read that it was our team’s service that really impressed. I hope we can welcome you back in the not too distant future.

Best regards,

Martin Hamilton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 19 January 2014

We have just returned from an exceptional eight-day stay at Millbrook resort with two of our children. We were warmly welcomed and familiarised with the resort by the staff. The dining staff (Lina and others) were extremely attentive and provided personalized service second to none. The spa experience was superb. Our accommodation in the Butel area was very well appointed, with space to relax and entertain and serviced to a very high standard everyday. The grounds are extensive and beautifully manicured. With the sunset close to 10pm, we all walked extensively in the safe beautiful grounds with their majestic alpine backdrop. Although we didn't play on any of the 27 hole golf course, we swam, used the fitness abilities and visited historic adjacent Arrowtown. Our commendation goes to the resort owner and staff and we thoroughly recommend Millbrook for a 5 star exquisite resort experience.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SueJWh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MillbrookResort, Hotel Operations Manager at Millbrook Resort, responded to this review, 28 January 2014
Dear Sue,
Thank you for taking the time to share your Millbrook experience. As you have mentioned, with sunset at this time of year close to 10pm, it does provide our guests with ample opportunity to enjoy everything that Millbrook and the local area has to offer. Glad to hear you were able to take advantage of it and enjoy our award winning Spa, the Millhouse restaurant and walking trails on the resort. Thank you for your commendation which has been shared with, and appreciated by the Millbrook team. It was certainly our pleasure looking after you and we hope we can welcome you back in the not too distant future.

Best regards,

Martin Hamilton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 17 January 2014

If you had the impression Millbrook was extravagantly priced, you'll be (very pleasantly) surprised. For little more than you'd pay for a standard hotel, it offers so much more. We stayed one night in a villa for $350, and felt it was excellent value. We had a generously-size apartment, with a huge master bedroom + ensuite, and separate lounge. Plus a fully-equipped kitchen with a quality oven and absolutely everything you need. If you feel so inclined, you can whip up a gourmet dinner or breakfast using provisions from nearly Arrowtown...and enjoy on your private veranda overlooking the golf course. But you'll also want to try the excellent restaurants...we sampled two of the three. Service throughout Millbrook was impeccable, with a young and international contingent of friendly, efficient staff. The resort offers many complimentary activities (tennis, swimming pool/sauna, outdoor hot pools etc) that other hotels don't. We can't think of anywhere better to stay in Queenstown...

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1694
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MillbrookResort, Hotel Operations Manager at Millbrook Resort, responded to this review, 24 January 2014
Dear Guest,
Thank you for sharing your Millbrook experience. It was very nice to hear you enjoyed the resorts accommodation, Restaurant’s and facilities and found your stay at Millbrook to be excellent value. It was also pleasing to hear that you enjoyed the service provided by our team. Nice to know that we are your first choice when staying in Queenstown and we look forward to seeing you on the resort again in the near future.

Best regards,
Martin Hamilton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Millbrook Resort

Property: Millbrook Resort
Address: Malaghans Road, Arrowtown 9371, New Zealand
Phone Number:
Region: New Zealand > South Island > Otago Region > Arrowtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Arrowtown
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Millbrook Resort 5*
Number of rooms: 170
Official Description (provided by the hotel):
Named New Zealand’s Top Hotel for three consecutive years at The TripAdvisor Travellers Choice Awards, as well as New Zealand and Oceania’s Leading Golf Hotel at the inaugural World Golf Awards in 2014, Millbrook Resort is the definition of five star luxury. Set across 500 acres of Central Otago countryside, with lush green fairways, rolling hills and gentle babbling streams, the resort offers a complete escape, just twenty minutes from ‘adventure capital’ Queenstown. The Resort encompasses a 175 room five star hotel, offering a variety of luxurious studios and suites, two bedroom villas, two, three and four bedroom cottages, and Fairway Homes, all designed to capture the history of the resort, the surrounding views of the golf course and mountains, and with complete privacy in mind. As co-hosts of the BMW New Zealand Open for 2014 and 2015, Millbrook Resort is celebrated for a bucket-list-inspiring 27 hole championship golf course, acclaimed restaurants, an award winning day spa, a comprehensive health and fitness centre, multiple conference venues and facilities, and a wide range of onsite activities which allow guests to stay and play for days without even leaving the resort. All in-house guests can enjoy complimentary Wi-Fi, preferential green fees, and access to our health and fitness centre. Just a two minute drive from historic Arrowtown, fifteen minutes from Queenstown International Airport, and twenty minutes from Queenstown, Millbrook also provides a free shuttle service to/from Arrowtown and Queenstown so guests can enjoy all that the area has to offer. Millbrook Resort sets the standard for romantic getaways, golfing holidays and relaxing retreats – with a round of golf, lunch at The Hole in One cafe, a signature massage, and an evening at the award winning Millhouse Restaurant or Japanese inspired Kobe Cuisine, just one of the many ways to spend a day at Millbrook Resort. ... more   less 
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Also Known As:
Millbrook Hotel Arrowtown
Millbrook Resort Arrowtown

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