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“Wow!”
Review of Millbrook Resort

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Millbrook Resort
Ranked #1 of 5 Hotels in Arrowtown
Certificate of Excellence
Wellington, New Zealand
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Wow!”
Reviewed 27 April 2014

Our sincere thanks to everyone at Millbrook who made our family gathering over Easter such a fabulous experience. Never having stayed here before, we always thought it would be a great place to stay and our expectations were exceeded. Our four bedroom villa had the wow factor on entry (the upstairs main bedroom was superb), the kitchen that had every utensil and appliance we could possibly wish for, the immaculate golf greens made for a serene outlook, the staff who never intruded but were always there to answer queries, do the pick-ups and drop-offs without any hassles (even down to the grounds staff who always had a smile and wave for everyone) and the meal at The Millhouse was five star. Any issues were sorted out promptly and efficiently and always with a smile, without being cheesy.

Millbrook has a culture among its staff to deliver at an exceptional level without batting an eyelid! Thank you again for making our stay an experience to remember!

  • Stayed April 2014, travelled with family
    • Value
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Helpful?
1 Thank JSouthee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MillbrookResort, Hotel Manager at Millbrook Resort, responded to this review, 29 April 2014
Dear Mr & Mrs Southee,

Thank your taking the time to share your Millbrook experience. Please be assured it was our pleasure looking after you over the Easter period. It was great to read the whole family enjoyed everything that Millbrook has to offer, including the dining experience at the Millhouse restaurant. We are grateful for your support and also for your positive comments regarding our team and their service. We look forward to welcoming you and the family back to Millbrook in future.

Kind regards,

Martin Hamilton, Hotel Manager
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985 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (261)
Date | Rating
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English first
Auckland, New Zealand
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 23 April 2014

Millbrook is not an hotel as such. Clusters of beautifully landscaped villas are scattered amongst a large golf course with stunning views. We are not golfers but this must be golfing paradise. Service at the central admin office is professional and friendly. Bags and guests are transported to the villas on golf buggies. Our Villa Suite was fantastic. Super-king bed; large tiled bathroom includes large bath and walk-in shower (mind the step) with excellent pressure. Free on-call shuttle service delivered us to our restaurant in Arrowtown and collected us at the end of the meal: no concerns about drinking and driving. We didn't sample the restaurants at Millbrook but there is a good selection. I will let our photos do the talking from here.

Room Tip: Villa suites facing the course were perfect.
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  • Stayed March 2014, travelled as a couple
    • Value
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Helpful?
Thank conferencer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MillbrookResort, Hotel Manager at Millbrook Resort, responded to this review, 25 April 2014
Dear Guest,

Thank you for sharing your Millbrook experience and also for including some photos of your stay. I was very pleased to read that you enjoyed your stay with us, including the service provided by our team. It was certainly our pleasure looking after you and we hope we can welcome you back to Millbrook again in the near future.

Kind regards,

Martin Hamilton, Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 23 April 2014

From the moment you step out of the plane until the moment they deliver you back, the Millbrook Resort experience is one of understated New Zealand charm and efficiency. The staff are knowledgable, friendly but never stuffy. In fact it's almost as if you had your own butler. When the gobsmacking surroundings equal the level of service and amenity, you know you've found the right place.

  • Stayed March 2014, travelled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank MartyNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MillbrookResort, Hotel Manager at Millbrook Resort, responded to this review, 25 April 2014
Dear Marty,

Thank you for taking the time to share your Millbrook experience. Our service goals are to provide friendly, engaging and honest kiwi hospitality, complimented with five star professionalism and I was very pleased to read that we were able to provide that for your during your stay. The team and I appreciate your support and positive review. Please be assured it was our pleasure looking after you and we look forward to welcoming you back to Millbrook again in future.

Kind regards,

Martin Hamilton, Hotel Manager
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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 April 2014 via mobile

This resort is superb. Everything is just right. The staff are friendly and polite and very knowledgable on the local area. The rooms are spacious (we stayed In a villa suite), well heated and beds are big and comfortable. The golf course is excellent with quick greens and well manicured fairways and tees. Worth every cent of the $175 a round (or $105 if you are staying on the resort). The course isn't overly busy so you are sure to make good time and can be walked or carted with the walk being quite flat. We dined only at the millhouse one evening and the food did not disappoint. Only improvement opportunity is around breakfast with a $33 buffet the value Is better in arrowtown. They need a takeaway or a la carte option at sub. $20 or a bacon and egg roll/wrap type option. Great stay at a super price. You won't be disappointed.

Stayed April 2014, travelled as a couple
Helpful?
2 Thank Jonathan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MillbrookResort, Hotel Manager at Millbrook Resort, responded to this review, 25 April 2014
Dear Jonathon,

Thank you for sharing your Millbrook experience. From the quick and lush greens of our 27 hole Golf course through to the amazing cuisine at the Millhouse restaurant, it was very pleasing to read that you enjoyed a lot of what is on offer at Millbrook. Especially nice to know that our team were able to share their local knowledge with you to ensure you made the most of your time in the area. We have also noted your comments regarding our breakfast options and shared them with our Food and Beverage management team for their consideration. We hope to see you at Millbrook again in the near future.

Kind regards,

Martin Hamilton, Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 April 2014

This is surely the most relaxing resort on the south Island -
Fantastic Golf
Fabulous choice of restaurants to meet every budget and desire
Warm Smiling staff who actually seem to enjoy working there and having you around.
And the surroundings are truely amazing snow capped mountains and clear rivers and streams.
Warm, clean and cosy accomodation combined with modern facilities such as a wonderful spa and fitness centre and the most delightfull outdoor hot spa's - what a joy.
Just go there - after a 7 night stay I truely did not want to leave so much so - my two night stay in a 5 star in Queenstown following just did not measure up -

Room Tip: Stay in the 'Village' looking out over the course thru to the mountains beyond. But it seam...
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  • Stayed April 2014, travelled with friends
    • Value
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Helpful?
Thank Suzannealison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MillbrookResort, Hotel Manager at Millbrook Resort, responded to this review, 25 April 2014
Dear Suzanne,

Thank you for taking the time to share your MIllbrook experience and I was very pleased to read it was a positive one. We certainly are blessed with amazing grounds and scenery for our guests to explore and enjoy. Nice to know that this and the resorts amenities helped create a special week away for you. Thank you for your support and recommendation to others and I hope we are able to welcome you back in the near future for more of the same.

Kind regards,

Martin Hamilton, Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
69 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 19 April 2014 via mobile

Milbrook resort was the best place I've every stayed. It ticked all the boxes. The rooms are beautifully decorated. The view was breath-taking. I love the selection of the breakfast spreads. I had the best eggs benedict there. 5 stars service. I can't wait to stay there again.

  • Stayed August 2013
    • Value
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Helpful?
2 Thank Food_passion_Kae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MillbrookResort, Hotel Manager at Millbrook Resort, responded to this review, 25 April 2014
Dear Guest,

Thank you for sharing your Millbrook experience. Great to hear you enjoyed a lot of what Millbrook has to offer, from the quality of our accommodation through to your Eggs Benedict. Thank you for support and positive review, please be assured it was our pleasure looking after you and we also look forward to seeing you at Millbrook again in the near future.

Kind regards,

Martin Hamilton, Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Plymouth, New Zealand
1 review
Reviewed 16 April 2014

We have stayed at Millbrook 4 or 5 times before, always for our wedding anniversaries.It is our favourite destination for a special, long weekend away.My husband is a very keen golfer and loves to play there, and I make full use of the day spa for my treat.We have tried all the restaurants there and they are all outstanding in their own way.We love the surroundings at Millbrook,it is so peaceful and beautiful in autumn,which is when we stay.We have always stayed in the Village Inns which are lovely,but this time we had a Villa suite which is more spacious and just as lovely.Cant wait for our next visit.

Room Tip: Vllage Inns are great studio units for a couple, very quiet,nice outlook on to golf course or the mo...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank plmunro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MillbrookResort, Hotel Manager at Millbrook Resort, responded to this review, 17 April 2014
Dear Guest,

Thank you for taking the time to share your Millbrook experience. It is especially nice to hear from one of our regular guests and great to know that you continually look forward to your stay with us. As you have mentioned Autumn is a special time to visit Millbrook, with some amazing colour's on display on the resort and in the surrounding area. We are all looking forward to the Arrowtown Autumn festival next week to help celebrate the season. It is very pleasing to know that we can provide a special break away for you to celebrate your anniversary and we look forward to welcoming you back again in future.

Best regards,

Martin Hamilton, Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Millbrook Resort

Property: Millbrook Resort
Address: Malaghans Road, Arrowtown 9371, New Zealand
Phone Number:
Region: New Zealand > South Island > Otago Region > Arrowtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Arrowtown
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Millbrook Resort 5*
Number of rooms: 170
Official Description (provided by the hotel):
Named New Zealand’s Top Hotel for three consecutive years at The TripAdvisor Travellers Choice Awards, as well as New Zealand and Oceania’s Leading Golf Hotel at the inaugural World Golf Awards in 2014, Millbrook Resort is the definition of five star luxury. Set across 500 acres of Central Otago countryside, with lush green fairways, rolling hills and gentle babbling streams, the resort offers a complete escape, just twenty minutes from ‘adventure capital’ Queenstown. The Resort encompasses a 175 room five star hotel, offering a variety of luxurious studios and suites, two bedroom villas, two, three and four bedroom cottages, and Fairway Homes, all designed to capture the history of the resort, the surrounding views of the golf course and mountains, and with complete privacy in mind. As co-hosts of the BMW New Zealand Open for 2014 and 2015, Millbrook Resort is celebrated for a bucket-list-inspiring 27 hole championship golf course, acclaimed restaurants, an award winning day spa, a comprehensive health and fitness centre, multiple conference venues and facilities, and a wide range of onsite activities which allow guests to stay and play for days without even leaving the resort. All in-house guests can enjoy complimentary Wi-Fi, preferential green fees, and access to our health and fitness centre. Just a two minute drive from historic Arrowtown, fifteen minutes from Queenstown International Airport, and twenty minutes from Queenstown, Millbrook also provides a free shuttle service to/from Arrowtown and Queenstown so guests can enjoy all that the area has to offer. Millbrook Resort sets the standard for romantic getaways, golfing holidays and relaxing retreats – with a round of golf, lunch at The Hole in One cafe, a signature massage, and an evening at the award winning Millhouse Restaurant or Japanese inspired Kobe Cuisine, just one of the many ways to spend a day at Millbrook Resort. ... more   less 
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Also Known As:
Millbrook Hotel Arrowtown
Millbrook Resort Arrowtown

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